Standard Double Room | Free WiFi, wheelchair access

Reviews of OYO 118 Dallas Hotel

2 out of 5
OYO 118 Dallas Hotel
798, khalid bin walid Rd, Bur Dubai, Dubai, Dubai

Reviews

6.8
Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 11 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 5 out of 24 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Very Located hotel for business purpose.
Stayed 2 nights in Oct 2020
Response from Peter on 8 Nov 2020
Thank you for your sweet words. We hope to give you a consistent service every time. Regards, Peter

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is near the souk area of Bur Dubai. I am relocating for work and the location offers good access to all of Dubai from the metro.
Stayed 1 night in Mar 2019
Response from OYO 118 Dallas Hotel on 31 Mar 2019
Thankyou

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dallas Hotel is the best deal in Dubai. The staff is very helpful.
Stayed 1 night in Mar 2019
Response from Deboshree Mukherjee on 25 Mar 2019
Hi, Thomas! We’re elated to know that you liked our services. Keep this love coming :) Regards, Deboshree

8/10 Good

Mohammed, S Khartoum, Sudan

Liked: Cleanliness, staff & service, room comfort
Good location, near to metro, friendly staff, room good
Stayed 7 nights in Jan 2019
Response from oyo on 9 Feb 2019
Greetings!!! How would you rate your overall stay experience? (5 being the best and 1 being the worst) ☆ ☆ ☆ ☆ ☆ 1 2 3 4 5 Do give us a chance to host you again. For your next booking, use the OYO app, Regards, OYO 118 Dallas Hotel

8/10 Good

Verified traveller

Stayed 7 nights in Jan 2019
Response from Deboshree on 1 Apr 2019
Hi, Guest! Thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Deboshree

8/10 Good

Verified traveller

Stayed 7 nights in Jan 2019
Response from Deboshree on 1 Apr 2019
Hi, Guest! Thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Deboshree

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the picture. Everything is deceiving! Dont wanna come back here!
Stayed 3 nights in Oct 2018
Response from Ritesh on 19 Dec 2018
Hi, Guest! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :) Regards, Ritesh

8/10 Good

Luid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2018
Response from Ritesh Yadav on 5 Dec 2018
Thanks for the positive rating, Luid! Hope to welcome you again soon :) Regards, Ritesh

2/10 Terrible

BEUGUE, Nashville us

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel I don’t recommend WiFi is sucks the bed terrible and the personnel not friendly
Stayed 5 nights in Nov 2018
Response from Ritesh Yadav on 30 Nov 2018
We never expect any of our customer to face such issues, Beugue! We’re extremely apologetic after knowing such kind of hassle faced by our customer. We have shared this with our team to take necessary action to ensure it's not repeated again. Regards, Ritesh

8/10 Good

duella

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, except...
The hotel met our needs at that time. Everyone was friendly and very helpful. We arrived way before check in, but because my husband was using a cane, they let us have our room early. We needed a taxi at 3am; the desk manager called for us, a bell hop was available at that time also. The only thing I have to complain about is: the mattress was HARD AS A ROCK. I did not sleep well and was sore when I got up from the hardness of the mattress. I mean, there was NO give in it. Everything else was very nice.
Stayed 1 night in Nov 2018
Response from Ritesh Yadav on 29 Nov 2018
Hi, Duella! Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards Ritesh,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Ritesh Yadav on 19 Nov 2018
Thank for rating us highly, Guest! Glad that services offered by us meet up your expectations and we’ll endeavor to keep it up. Ritesh Yadav

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from Ritesh Yadav on 19 Nov 2018
Hi Guest Regret the experience you have gone through. Be assured that issue has been cascaded to our relevant team to ensure that this instance doesn’t reoccur. Regards , Ritesh Yadav

8/10 Good

Abdul, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in Bur dubai close to all attractions. Ideally located and in a local computer market. There are local restaurants as well close by. The staff and management are very cordial and very professional. The hotel facilities are appropriate to the cost. I would highly recommend. I would like to come again. The breakfast is very basic and routine and the staff always greeted with a smile and homely nature
Stayed 4 nights in Oct 2018
Response from Ritesh Yadav on 26 Oct 2018
Hi Abdul, Thanks for taking out the valuable time to write the reviews. Reviews like this are what keeps on the motivating us to go an extra mile to help our guests. Do spread the word about your experience to your friends and family. Looking forward to delighting you with our services. Regards , Ritesh Yadav

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, charge breakfast with no breakfast. No clear address spend one hour walking to find the hotel
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 24 Oct 2018
Hi Guest, I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Ritesh Yadav

6/10 Okay

Linkz1, Manchester

Liked: Room comfort
Hotel is near Metro and in the centre of the busy PC sales area. Restaurants near by. Hotel seems dated but ok for the price.
Stayed 11 nights in Oct 2018
Response from Ritesh Yadav on 23 Oct 2018
Hi Linkz1, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 11 Oct 2018
Hi Guest, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Feb 2019
Response from Deboshree Mukherjee on 5 Mar 2019
Appreciate your feedback, Guest! Have a wonderful day ahead :) Regards, Deboshree

10/10 Excellent

Renad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ritesh on 29 Jan 2019
Thanks for your kind and lovely words, Renad! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays. Regards, Ritesh

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furchtbares Hotel in schlechter Lage, mitten im Gastarbeiterviertel, Zimmer und Bad verdreckt, Hier ist der Gast Bittsteller
Stayed 5 nights in Dec 2018
Response from Ritesh on 9 Jan 2019
Hallo Gast! Entschuldigung für die Schwierigkeiten, denen Sie gegenüberstanden. Wir haben Ihr Feedback gebührend zur Kenntnis genommen und garantieren Ihnen einen tollen Aufenthalt beim nächsten Mal. Ich wünsche Ihnen einen schönen Tag :) Grüße, Ritesh

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Гораздо лучше, чем я ожидал
Я готовился к худшему. Но впечатления получил лучше, чем ожидал. Отель старенький, в ванной потрескавшийся кафель, мебель потертая. Но все мелкие недостатки сполна искупает низкая цена, удачное расположение, наличие кондиционера. Очень понравился завтрак в стиле шведский стол.
Stayed 3 nights in Dec 2018
Response from Ritesh on 22 Dec 2018
Привет, Гость! Спасибо, что поделились с нами своим опытом и ценными отзывами. Мы сделаем все возможное, чтобы дать вам незабываемые впечатления от вашего следующего пребывания. С уважением, Ритеш

10/10 Excellent

Natalyia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель очень хорошо расположен , рядом метро .хороший вай-фай , есть канал на русском .Номера удобные, очень чисто убирают, меняют полотенца КАЖДЫЙ день .Хороший завтрак.Очень приятный персонал , готовы помочь в любой просьбе. Нам очень понравилось, с удовольствием остановимся там еще если придется .
Stayed 1 night in Dec 2018
Response from Ritesh on 17 Dec 2018
Спасибо за твои добрые и милые слова, Наталья! Самая большая радость заключается в том, чтобы наши гости были довольны, мы сделаем все возможное, чтобы оправдать ваши ожидания в будущем С уважением, Ритеш

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from Ritesh Yadav on 7 Dec 2018
Hi, Guest! We're sorry to know that you're not fully satisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Ritesh

2/10 Terrible

JONGDAE

Disliked: Staff & service
Bad hotel
Please avoid this hotel. This hotelbis very old. There have only shower booth but very very small 60cm*60cm. And the swich is out of order. No coffee pot, No iron for shirts, No drinking water (they served a bottle only first day for my protest). There are many restaurants serving western southern Asia's food which is cheap and delicious near hotel. Apart from 500m from subway stations. So many computer and parts shops. Anyway I don't recommend this hotel.
Stayed 5 nights in Nov 2018
Response from Ritesh Yadav on 5 Dec 2018
Sorry for the hassle you faced, Jongdae! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Ritesh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2018
Response from Ritesh Yadav on 28 Nov 2018
Thank for rating us highly, Guest! Glad that services offered by us meet up your expectations and we’ll endeavor to keep it up. Ritesh Yadav