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Jumeirah Creekside Hotel

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Primary image
Water park
2 outdoor pools, pool umbrellas
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Jumeirah Creekside Hotel

VIP Access

Jumeirah Creekside Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Road Al Garhoud Deira, Al Garhoud Deira, Dubai, PO 78377

Explore the area

  • Popular LocationDubai Tennis Stadium8 min walk
  • Popular LocationCity Centre Deira18 min walk
  • AirportDubai (DXB-Dubai Intl.)6 min drive
  • Popular LocationDubai Creek Golf & Yacht Club12 min drive

VIP Access

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About this area

Dubai

Jumeirah Creekside Hotel is located in Garhoud, a neighbourhood in Dubai, and is in a shopping district and near the airport. Bastakiya is a notable landmark, and travellers looking to shop may want to visit City Centre Deira and Spice Souk. Looking to enjoy an event or a match while in town? See what's going on at Dubai Tennis Stadium. Spend some time exploring the area's activities, including golfing and golf lessons. Guests love the hotel's convenience for public transportation: GGICO Station is 12 minutes on foot.
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Map

What's nearby

  • Dubai Tennis Stadium - 8 min walk
  • City Centre Deira - 18 min walk
  • Dubai Creek - 7 min drive
  • Creek Park - 9 min drive
  • Dubai Creek Golf & Yacht Club - 12 min drive

Getting around

  • GGICO Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 6 min drive

About this property

Jumeirah Creekside Hotel

Family-friendly Dubai hotel in Garhoud, near Dubai Tennis Stadium
Along with 4 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a water park (surcharge), a restaurant and a fitness centre are on-site.
Jumeirah Creekside Hotel offers 292 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

4 outdoor tennis courts, 2 indoor tennis courts and a water park (surcharge) are featured at the hotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Akaru Spa has 14 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 136 per person
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Nomad
  • Plumeria
  • Cu-ba
  • Crimson Gallery
  • .The Kosher Place

Things to do

  • 2 indoor tennis courts
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (45478 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Guest rating 4.5+
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Washer and dryer
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Family-friendly
Family-friendly
Parking included
Parking included
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.
Kosher meals from The Kosher Place are not included in meal inclusive rate plans.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs/10 kg)
Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 245.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 136 per person (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 245.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property considers guests aged 11 and under, at time of travel, to be children.
Children younger than 12 are not permitted in the Club Lounge.
The Club Lounge is open 2-11 PM daily.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Creekside Hotel Jumeirah
Creekside Jumeirah
Creekside Jumeirah Hotel
Hotel Jumeirah Creekside
Jumeirah Creekside
Jumeirah Creekside Dubai
Jumeirah Creekside Hotel
Jumeirah Creekside Hotel Dubai
Jumeirah Hotel Creekside
Jumeirah Creekside Hotel Hotel
Jumeirah Creekside Hotel Dubai
Jumeirah Creekside Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 686 out of 997 reviews
5 - Excellent 69%
Rating 4 - Good. 238 out of 997 reviews
4 - Good 24%
Rating 3 - Okay. 49 out of 997 reviews
3 - Okay 5%
Rating 2 - Poor. 9 out of 997 reviews
2 - Poor 1%
Rating 1 - Terrible. 15 out of 997 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only at the hotel for a few hours but was very comfortable and staff very attentive.
Stayed 1 night in Aug 2022

3/5 Okay

Business traveller
Not bad
Stayed 7 nights in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highlight is the gym facilities if you want more than a traditional hotel gym. Breakfast of high quality and the staff made every morning a great way to start the day. The only criticism I have is that the room was not serviced fully on a number of days and I had to speak with a manager who quickly resolved the issue for the remainder of the stay.
Stayed 10 nights in Apr 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Never again!
Having visited for many years this place has really gone downhill and we won’t be returning. Absolutely terrible stay and customer service especially by Sheldon. Absolutely lost for words at how much their customer service has changed which is such a shame. The truth is there are now brand new much better hotels at a much cheaper rate with much better management!
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Apr 2022