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Ivory Grand Hotel Apartments

4.0 star property
Luxury aparthotel with full-service spa and free local area shuttle

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Photo gallery for Ivory Grand Hotel Apartments

Outdoor pool, pool umbrellas
Sports facility
Front of property – evening/night
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Pool
  • Kitchen
  • Spa
  • Outdoor space

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio

View from room

Studio

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Blackout curtains
Shower/bath combination
  • 45 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 1 Bedroom

Fridge, microwave, oven, stovetop

Classic Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Separate bedroom
Blackout curtains
  • 72 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board

Classic Apartment, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
2 bedrooms
Blackout curtains
  • 95 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board

Superior Apartment, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
Separate bedroom
Blackout curtains
  • 78 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms

Fridge, microwave, oven, stovetop

Superior Apartment, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washer/dryer
2 bedrooms
Blackout curtains
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Behind Mall of Emirates, Al Barsha 1, Dubai, Dubai, 391977

What's nearby

  • Ski Dubai - 12 min walk - 1.0 km
  • Mall of the Emirates - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 6 min drive - 5.4 km
  • Wild Wadi Water Park - 6 min drive - 5.8 km
  • Burj Al Arab - 7 min drive - 6.2 km

Getting around

  • Mashreq Metro Station - 17 min walk
  • Dubai (DXB-Dubai Intl.) - 22 min drive

Restaurants

  • ‪Cipriani Dolci - ‬18 min walk
  • ‪ماكدونالدز - ‬18 min walk
  • ‪Sherlock’s Pub - ‬5 min walk
  • ‪ستاربكس - ‬7 min walk
  • ‪Grand Abu Shakra Restaurant - ‬5 min walk

About this property

Ivory Grand Hotel Apartments

Luxury aparthotel with full-service spa and free local area shuttle
A full-service spa, an outdoor pool and a restaurant are available at this aparthotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a health club, a sauna and a rooftop terrace are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LED TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker.
Ivory Grand Hotel Apartments offers 215 air-conditioned accommodations with washers/dryers and DVD players. LED televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Orange wellness Spa & Sal. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, Hindi, Urdu

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Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free cot

Restaurants on site

  • Indigo Lounge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 45 for adults and AED 22 for children
  • 24-hour room service
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AED 100 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a metro station

Things to do

  • Children's pool
  • Gym
  • Health club
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 215 units
  • Banquet hall

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 45.00 for adults and from AED 22.00 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Ivory Grand
Ivory Grand Dubai
Ivory Grand Hotel Apartments
Ivory Grand Hotel Apartments Dubai
Ivory Grand Apartments Dubai
Ivory Grand Hotel Apartments Dubai
Ivory Grand Hotel Apartments Aparthotel
Ivory Grand Hotel Apartments Aparthotel Dubai

Frequently asked questions

Does Ivory Grand Hotel Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ivory Grand Hotel Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ivory Grand Hotel Apartments?

Check-in start time: 2 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Ivory Grand Hotel Apartments?

Checkout is at noon.

Does Ivory Grand Hotel Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is Ivory Grand Hotel Apartments located?

Located in Al Barsha, this luxury aparthotel is within a 15-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.6 mi (4.2 km) away. Mashreq Metro Station is 17 minutes by foot and Mall of the Emirates Station is 18 minutes.

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Ivory Grand Hotel Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 273 reviews
Rating 8 - Good. 110 out of 273 reviews
Rating 6 - Okay. 19 out of 273 reviews
Rating 4 - Poor. 9 out of 273 reviews
Rating 2 - Terrible. 3 out of 273 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Communication
Disliked: Cleanliness, room comfort

cleanliness issue

The hotel looked very run down and cleanliness was the main issue I can pinpoint that definitely needs a lot of working. the TV remotes were all dirty with sticky stuff. the kitchen appliances were dirty and needed rewashing. house keeping did minimum effort to clean the room.
Stayed 7 nights in Dec 2021

10/10 Excellent

Mohammed

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2022

4/10 Poor

FAHAD

Stayed 2 nights in Jan 2022

8/10 Good

Frédéric

Liked: Cleanliness, room comfort, communication

Très bon séjour

Très bon séjour en famille.
Stayed 7 nights in Dec 2021

4/10 Poor

MOHAMMED

Below the average

Outdated hotel, rooms are specious but outdated and need renovation, bathrooms very old and rusted Road in/ out to hotel is so crowded and traffic Breakfast is horrible and even limited selection of bakeries are not Fresh Staff are friendly, polite and helpful
Stayed 3 nights in Dec 2021

4/10 Poor

Mohamed

Disliked: Cleanliness

Don’t be fooled by the positive reviews

The appartment was very smelly, the sofa smelled very bad that I was afraid to sit on it. I was hearing the soind of water in the pipes and specially when any room around me was flushing. The hotel staff were very unprofessional. It was a very bad experience
Stayed 1 night in Dec 2021

6/10 Okay

Mohammad

Liked: Cleanliness

Great location

The location is great just few minutes walk from Emirates mall and all required facilities are within walking distance. The appartment is huge with two toilet however, Furnture little old but it is clean.
Stayed 2 nights in Nov 2021

10/10 Excellent

Sandi

Liked: Cleanliness, room comfort, communication

Pool is Good

My Stay was Excellent I planned to stay for one week only but later extended it for one full month.
Stayed 3 nights in Nov 2021

10/10 Excellent

FAHAD

Stayed 5 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, communication

fast chech in, however the hotel smell bad

Stayed 1 night in Sep 2021

10/10 Excellent

Maged

Liked: Cleanliness, room comfort, communication

Excellent 4 stars stay

Very comfortable stay ..quit spacious apartment with daily regular room service..staff were very friendly, impressed by politeness and professionalism of staff in reception and restaurant especially, Shahzad and Yosry in restaurant… My only adverse comment is on extra beds’ charges .very much overpriced . Gym and swimming pool facility were always clean and opened for long hours..very convenient location, 5 minutes walk to Mall if Emirates and a lot of nearby restaurants
Stayed 14 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Enjoyable & easy access to the Mall.
Stayed 2 nights in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, room comfort, communication
Stayed 15 nights in Jul 2021

8/10 Good

Basem

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 14 nights in Jul 2021

8/10 Good

Kristoffer

Liked: Cleanliness, room comfort

Good food

Very good food and nice service.
Stayed 1 night in Feb 2020

10/10 Excellent

nassim kamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Dubai
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were really comfortable to stay in. It was a very good value for the price paid. Very friendly staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and place is comfortable to stay. Location is easy to get to mall and metro.
Stayed 6 nights in Sep 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, el bufete de desayuno está bien, aunque no tan surtido. Buen servicio y muy amables
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avons apprécié la proximité avec the mall of emirates, la taille de l'appartement 2 bedrooms suite pour 5 personnes. Bon rapport qualité/prix
Stayed 6 nights in Jul 2019

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رائع

المكان ممتاز خلف الامارات مول جديد ونظيف الموظفون متعاومين جدا والمكان شديد النظافة وقريب من معظم الاماكن يقع فى البرشاء 1
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are so kind Hotel is very quiet and clean
Stayed 3 nights in Jul 2019

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2019