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Hyatt Regency Dubai Creek Heights

Photo gallery for Hyatt Regency Dubai Creek Heights

Exterior
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Pillow-top beds, minibar, in-room safe, desk
Terrace/patio
Meeting facility

Overview of Hyatt Regency Dubai Creek Heights

Hyatt Regency Dubai Creek Heights

5.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668

Explore the area

  • Popular LocationWafi City Mall13 min walk
  • Popular LocationAmerican Hospital Dubai15 min walk
  • Popular LocationDubai Creek2 min drive
  • AirportDubai (DXB-Dubai Intl.)13 min drive

Room options

About this area

Dubai

Near a metro station, Hyatt Regency Dubai Creek Heights is in Bur Dubai, a neighbourhood in Dubai with good airport proximity. City Centre Deira and BurJuman Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Marina Beach. Dubai World Trade Centre and Dubai Festival City Mall are two other places to visit that come recommended.

What's nearby

  • Wafi City Mall - 13 min walk
  • American Hospital Dubai - 15 min walk
  • Dubai Creek - 2 min drive
  • Dubai Frame - 5 min drive
  • City Centre Deira - 6 min drive

Getting around

  • Health Care City Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • Omni Club Dubai: Address, Phone Number - 11 min walk
  • Bijou Patisserie - 12 min walk
  • Eve Penthouse & Lounge - 4 min walk
  • Rolling Cones - 2 min walk
  • Pool Bar - Hyatt Regency Dubai Creek Heights - 4 min walk

About this property

Hyatt Regency Dubai Creek Heights

5-star luxury hotel near Dubai Mall
Located close to Dubai Creek and City Centre Deira, Hyatt Regency Dubai Creek Heights provides golfing on site, a return airport shuttle and a poolside bar. Indulge in a Swedish massage, a facial and hydrotherapy at NYSA Spa, the on-site spa. Enjoy Mexican cuisine, al fresco dining, and brunch at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and 2 cafes.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, a ballroom and massage treatment rooms
  • Guest reviews give top marks for the breakfast
Room features
All 463 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and cookware/dishes/utensils

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: AED 130 for adults and AED 75.00 for children
  • 2 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • La Tablita
  • Sufra
  • Market24
  • Eve Penthouse & Lounge

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf
  • Lifeguards on site
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34445 square feet of space)

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • TV/satellite channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1200
  • New Year's Eve (31 December) Gala Dinner per child: AED 600 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

Does Hyatt Regency Dubai Creek Heights have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at Hyatt Regency Dubai Creek Heights?

As of 4 Jun 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Dubai Creek Heights on 19 Jun 2023 start from ₹6,162.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Dubai Creek Heights pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Dubai Creek Heights?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Regency Dubai Creek Heights?

Check-in is from 3 PM - 3 AM.

What time is check-out at Hyatt Regency Dubai Creek Heights?

Checkout is at noon.

Does Hyatt Regency Dubai Creek Heights provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 207 per vehicle applies.

Where is Hyatt Regency Dubai Creek Heights located?

This family-friendly Dubai hotel is located near the airport, within 3 mi (5 km) of Dubai Creek and BurJuman Mall. City Centre Deira and Dubai World Trade Centre are also within 6 mi (10 km). Health Care City Station is 8 minutes by foot and Oud Metha Station is 21 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 704 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 213 out of 704 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 59 out of 704 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 35 out of 704 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 29 out of 704 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

2/10 Terrible

Sulaiman

Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t clean their room good they use the same sheet stuff not good. Paul is not good. Don’t use your money there.
Stayed 4 nights in May 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Change ATM bank Place more than one ATM around the hotel
Stayed 1 night in May 2023

10/10 Excellent

aran, ramat gen

Liked: Cleanliness, staff & service, property conditions & facilities
Guy at reception darhil was really welcoming and gave me upgrade room was hugh and beautiful view
Stayed 2 nights in May 2023

2/10 Terrible

Balaji

Disliked: Staff & service
Worst experience
Stayed 4 nights in May 2023

10/10 Excellent

DeEdgra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Eve Lounge
Stayed 1 night in Apr 2023

4/10 Poor

Yasser

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Nice facility, however, certain staff are unfriendly as other Hyatt Regency hotels.
Stayed 1 night in Apr 2023

8/10 Good

Saeed

Stayed 3 nights in Apr 2023

10/10 Excellent

Emmanuel

Stayed 3 nights in Apr 2023

10/10 Excellent

AK

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 2 nights in Apr 2023

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, pr