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Reviews of Golden Tulip Al Barsha

4 out of 5
Golden Tulip Al Barsha
Sheikh Zayed Road / Al Barsha 1, Dubai

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 214 reviews" "
Rating 8 - Good. 74 out of 214 reviews" "
Rating 6 - Okay. 56 out of 214 reviews" "
Rating 4 - Poor. 22 out of 214 reviews" "
Rating 2 - Terrible. 21 out of 214 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Stephen on 15 Feb 2024
Dear Mr.Mark,Greetings for the day..!!! Many thanks for your feedback and for Rating us 3 out of 5. We look forward to welcoming you back again soon. Best Regards,Stephen Dsouza

6/10 Okay

Jihan, Carlisle

Liked: Staff & service, amenities
This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.
Stayed 7 nights in Nov 2023
Response from Stephen on 15 Nov 2023
Dear Mr JihanThank you so much for taking the time to share your feedback and rating us a good score here in Expedia.com.We are delighted to know that you find our hotel comfortable with friendly and Welcoming staff while staying with us. Also, we have noted your feedback with regards to the Loud Music Noise and Stains in the Bath Tub and Bathroom Doors and we assure you that we will investigate this matter and will take the necessary action. Please note that we value every guests' feedback to us, as we believe that it will help us to improve and achieve our goal of providing a high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza

8/10 Good

Haris

Travelled with partner
Liked: Staff & service, property conditions & facilities
Positives: Great Location: Very near to the metro, walkable. Lots of dining & shopping options around the hotel. Just one station away from Mall of Emirates Staff & Service: Quick to response, good service & always ready to help Shuttle: Not many hotels have this service. They have a shuttle service to "The Beach JBR" & The Outlet Mall. Breakfast: Lots of options in breakfast, food is good. Improvements: The need some renovation, as the hotel is quite old. Cleanliness can be better.
Stayed 4 nights in Oct 2023
Response from Stephen on 28 Oct 2023
Dear Mr Haris,Thank you so much for taking the time to share your feedback and rating us a good score here in Expedia.com We are delighted to know that you find our hotel comfortable with friendly and Welcoming staff while staying with us. Also, we have noted your feedback with regards to the Hotel Renovation and Cleanliness and we assure you that we will investigate this matter and will take the necessary action. Please note that we value every guests' feedback to us, as we believe that it will help us to improve and achieve our goal of providing a high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza

2/10 Terrible

jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs a Major Renovation
The staff at the front desk are lovely. HOWEVER...bathroom sink leaks. Ceiling light leaks. Mould in tub. The bed is like a rock. The SMELL of Smoke coming from the man next door was like no other. I had to leave hotel by 7am. I wanted to be sick. This is not for a family. It needs a full renovation and NON SMOKING means NON SMOKING...you can't let people do whatever they want.
Stayed 4 nights in Aug 2023
Response from Stephen on 19 Aug 2023
Dear Jacqueline,Thank you for sharing your experience.We're so sorry to hear you were left disappointed after your stay with us. Please note that we've taken your comments on board and will investigate them internally in an effort to improve the quality and service standards we offer, and to ensure this remains a one-time occurrence.We really hope you'll decide to stay with us again and see the good changes in your return.Best RegardsStephen DsouzaFront Office Manager.

6/10 Okay

Amreek

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the location of the property, it is close to a metro stop. Our room had several problems including a faulty shower and a leaky basin tap. The breakfast was just ok
Stayed 7 nights in Feb 2023
Response from Stephen on 3 Mar 2023
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you.Best Regards,Stephen Dsouza

6/10 Okay

Ayaz

Close to the m
Stayed 3 nights in Jan 2023
Response from Stephen on 10 Feb 2023
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you.Best Regards, Stephen Dsouza

4/10 Poor

Majd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old Very bad breakfast Need to upgrade the furniture and clean standards
Stayed 2 nights in Oct 2022
Response from Stephen on 9 Oct 2022
Dear Mr. MajdThank you for your feedback on your recent stay with us. I sincerely apologize that your recent experience with us was not up to your expectations. It was certainly not in line with the level of experience that we envision to deliver to our guests. Please know that the issues you’ve highlighted have been addressed accordingly. Rest assured that actions have been put in place to avoid re occurrence of such service and shortcomings. Once again my sincere apologies and thank you for your feedback. Sincerely,Stephen Dsouza Front Office Manager

10/10 Excellent

Pavol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Tulip
Very good hotel, close to the Metro station. On the first floor is a bar and you get 30% discount. Nice big room, the gym is not great but is ok.
Stayed 6 nights in Feb 2020
Response from Steve on 28 Feb 2020
Dear Mr.Pavol, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 10 on 10 We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

8/10 Good

Dimitri

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2020
Response from Steve on 21 Feb 2020
Dear Mr.Dimitri Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 8 on 10 We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

2/10 Terrible

Morad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel have been seen....
The hotel cant be spacified for more than 1 star hotel. The worst hotel visites in whole my life, i dont know how this hotel spacified as 4 stars hotel!!!!!!
Stayed 1 night in Feb 2020
Response from Steve on 10 Feb 2020
Dear Mr. Morad, Thank you for your feedback on your recent stay with us. I sincerely apologize that your recent experience with us was not up to your expectations. It was certainly not in line with the level of experience that we envision to deliver to our guests. Please know that the issues you’ve highlighted have been addressed accordingly. Rest assured that actions have been put in place to avoid re occurrence of such service and shortcomings. Once again my sincere apologies and thank you for your feedback. Sincerely Stephen Dsouza Asst.Front Office Manager

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Great hotel and staff! Carpet under beds and TV should be vacuumed more often; Elevators should be serviced during off peak hours; Beach bus should wait at least 5min before driving off. Overall great stay!
Stayed 12 nights in Jan 2020
Response from Steve on 22 Jan 2020
Dear Mr.Ahmed, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

6/10 Okay

uju

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from Steve on 14 Jan 2020
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, Best Regards, Stephen Dsouza.

8/10 Good

Meedah, Lagos

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good budget friendly hotel. Good breakfast options. Very close to the metro station and not too far from the mall of the emirates. Staff were helpful and accommodating. I had a problem with the first room I was given and they changed it. However, the rugs and chairs in the rooms need to be changed as they are quite old and stained.
Stayed 5 nights in Dec 2019
Response from Steve on 20 Dec 2019
Dear Meedah Thank you so much for staying with us and rating us a good score here in Expedia It is our pleasure to have you as our guest and we look forward to welcoming you back again soon Best Regards Stephen Dsouza. Asst.Front Office Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from Steve on 8 Dec 2019
Dear Guest, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 5 on 5 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

2/10 Terrible

Verified traveller

Stayed 7 nights in Nov 2019
Response from Steve on 15 Nov 2019
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will get back to you. Sorry for the inconvenience Best Regards, Stephen Dsouza.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience, clean tidy,good counter staff very helpful, close to the metro station across the road on the next street 4 minutes walk at most, next stop down from the Emirates mall, so very central, price good
Stayed 1 night in Oct 2019
Response from Steve on 12 Nov 2019
Dear Mr.Thomas, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 10 on 10 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

6/10 Okay

Latonya

Stayed 1 night in Oct 2019

8/10 Good

Olufadeju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2019
Response from Steve on 22 Oct 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

6/10 Okay

AHMED

Business traveller
Liked: Property conditions & facilities, room comfort
Business Vacations
Spent a week in the hotel, i lost my some amount of $ in the room which is the only time i Lett the money in the room. The case was started investigating and yet no update was provided in the later even i checkout. Its budget hotel and metro in near walk able 5-10 minutes. this is the only hotel i have lost anything entire my life.
Stayed 7 nights in Oct 2019
Response from Steve on 19 Oct 2019
Dear Mr.Ahmed Thank you for sharing your feedback. We're so sorry to hear you were left disappointed after your visit. We've taken your comments on board and after investigating we came to know that you have not mentioned about your Lost Dollars to the Front Desk during your stay with us in which we were not able to investigate the matter,However upon check out while your luggage's were kept in the taxi you mentioned it to one of our concierge staff about the lost dollars where the management had no chance to investigate the matter in detail,So however in future any such things i would kindly request you report to the front desk for proper investigation We are glad to know that the Hotel Location and the price worked well for you We value each and every guests' feedback to us as we believe that it will help us improve and achieve our goal of providing the high quality of service to all our guests. We really hope you'll decide to stay with us again and see the good changes on your return. Best Regards Stephen D'souza.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel is it's location. Its a 200m walk to the Sharaf DG metro station. It also has alot of food options nearby. Overall, my experience was nice. The staff were very pleasant and accommodating. Especially Avneet from their room service team. However, they can improve on a few areas such as cleanliness and amenities. They aren't bad, but not of the 4* standard I'd say.
Stayed 17 nights in Sep 2019
Response from Steve on 14 Oct 2019
Dear Sir/ Madam. Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 4 Out of 5 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Good location, close to the metro. Good breakfast. Bars and Restaurants in the hotel.
Stayed 14 nights in Sep 2019
Response from Steve on 14 Oct 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

8/10 Good

Vk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019
Response from Steve on 14 Oct 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

10/10 Excellent

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Steve on 14 Oct 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

10/10 Excellent

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it has very care manager which name Mr stephen D'souza
Stayed 3 nights in Oct 2019
Response from Steve on 21 Nov 2019
Dear Mr.Hamid, Thank you for sharing your experience and for rating us a good score. We are happy to know that you had a great stay in our hotel and you enjoyed the services provided by our staff. Your good words are so inspiring and we assure you that we will keep on providing the high quality of service to all our guests. We look forward to welcoming you back again soon. Best Regards Stephen Dsouza Asst.Front Office Manager.

10/10 Excellent

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Steve on 14 Oct 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

10/10 Excellent

hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Steve on 14 Oct 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel Best Regards Stephen Dsouza

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Steve on 6 Oct 2019
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will come back to you. Sorry for the inconvenience. Best Regards,Stephen Dsouza.

8/10 Good

Angelina

Liked: Cleanliness, staff & service
Nice hotel in Al Barsha area. Just I had a room with a noise. I guess it was from AC system of the buiding. However if someone prefer windows closed, it can be fine. In general I liked my stay.
Stayed 2 nights in Aug 2019
Response from Steve on 19 Aug 2019
Dear Miss Angelina. Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 4 Out of 5 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager

6/10 Okay

Vilas

Liked: Cleanliness, staff & service, room comfort
very basic hotel
the hotel room was not up to the mark and the breakfast was terrible
Stayed 2 nights in May 2019
Response from Steve on 24 May 2019
Dear Mr.Vilas, Thank you for your feedback on your recent stay with us. I sincerely apologize that your recent experience with us was not up to your expectations. It was certainly not in line with the level of experience that we envision to deliver to our guests. Please know that the issues you’ve highlighted have been addressed accordingly. Rest assured that actions have been put in place to avoid re occurrence of such service shortcomings. Once again my sincere apologies and thank you for your feedback. Sincerly Stephen Dsouza Asst.Front Office Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Steve on 22 May 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. and rating us 10 on 10 .We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Stephen Dsouza Asst.Front Office Manager.

6/10 Okay

Verified traveller

Stayed 7 nights in Apr 2019
Response from Steve on 22 May 2019
Dear Sir / Ma'am, Greetings for the day..!!! Many thanks for your feedback, we will look into in detail and will come back to you. Sorry for the inconvenience. Best Regards,Stephen Dsouza.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Hotel is not 4 stars. The rooms are mediocre and smelly. There isn’t a big variety of food
Stayed 4 nights in Mar 2019
Response from Irshad Quazzafi on 31 Mar 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. Please accept our apology for been inconvenience during your stay with us. I will personally look into in this and will make sure that next time when you will visit us you won’t face this problem. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Irshad Quazzafi General Manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Mar 2019
Response from Irshad Quazzafi on 30 Apr 2019
Dear Sir / Ma'am, Sorry to hear that you were not happy with our service we can see that you have given us 1 out of 5, if you can let us more in detail that will help is out. Best Regards, Irshad Quazzafi

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Amazing experience
Stayed 4 nights in Mar 2019
Response from Irshad Quazzafi on 31 Mar 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are glad to know that you have enjoyed the hospitality. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Irshad Quazzafi General Manager.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room not vacuumed, bathroom not washed. Delayed for close to 3hours for early checkin and check out was also slow. First room I checked into was dirty and I asked for room to be change. Not going to stay there again.
Stayed 3 nights in Mar 2019
Response from Irshad Quazzafi on 9 Mar 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. Please accept our apology for been inconvenience during your stay with us. I will personally look into in this and will make sure that next time when you will visit us you won’t face this problem. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Irshad Quazzafi General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, specially the location which is 2 minuets away from the metro station, great staff, they are always smiling, very helpful and well trained, special thanks to Faizan, Tharu and Randip for their great help.
Stayed 2 nights in Feb 2019
Response from Irshad Quazzafi on 9 Mar 2019
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. We are very happy to know that your enjoyed our hospitality. I will pass your regards to our staffs. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Irshad Quazzafi General Manager.

10/10 Excellent

abdilrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Amy on 9 Feb 2019
Dear Mr. Abdilrahman, Good Afternoon! We would like to thank you for sharing this great review about your stay! We wish you safe travels and look forward to seeing you again soon!

10/10 Excellent

Ahmed, Dubai

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, clean, helpful staff and very good location near to metro station
Stayed 3 nights in Jan 2019
Response from Irshad Quazzafi on 6 Jan 2019
Dear Mr. Ahmed, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Irshad Quazzafi General Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, easy access, to train station, shops and malls near by, perfect location, not to depend on taxi service.. Dine options all over the place..
Stayed 8 nights in Nov 2018
Response from Irshad Quazzafi on 15 Dec 2018
Dear Sir / Ma’am, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for the feedback. Look forward to welcoming you at Golden Tulip AL Barsha Hotel - Dubai. Best Regards, Irshad Quazzafi General Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff super nice and helpful. Neat and clean. Helpful with reservations or ideas of where to go
Stayed 6 nights in Nov 2018
Response from Irshad Quazzafi on 19 Nov 2018
Dear Sir, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! We are very happy that you liked our hospitality and enjoyed the stay with us. Look forward to welcoming you again. Thank you for choosing Golden Tulip Hotel, Al Barsha – Dubai. Best Regards, Irshad Quazzafi General Manager.

2/10 Terrible

Sandeep, Gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a bad hotel and terrible services. Don’t know why Expedia is even promoting this hotel. Room was really bad and unkept. There was sep age all over the place. The AC was noisy and to add to the misery, there were terrible sounds coming from the washroom of the room on the floor above. Housekeeping was pathetic .. it took them an hr to provide dental kit and 45 mins to provide a bottle of water. The hotel took a deposit of 300 AED on my card which so far not been refunded Overall a really bad hotel and pathetic experience. 0/10 rating.
Stayed 1 night in Nov 2018
Response from Irshad Quazzafi on 25 Nov 2018
Dear Mr. Sandeep, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Please accept our apology for being inconvenience to you during your stay. We will look into in this on personal level and will do all the changes as what you have said. However when you will come next time we will upgrade you to Deluxe Room. Look forward to welcoming you again. Best Regards, Irshad Quazzafi General Manager.

4/10 Poor

denis

Disliked: Cleanliness, property conditions & facilities, room comfort
Overnight last time stay at this hotel
Landed late from a vacation and had to stay one night in Dubai before driving to Abu Dhabi. Overall the location, friendliness and cleanliness of the hotel was not up to par as a 4 stared hotel standards
Stayed 1 night in Nov 2018
Response from Irshad Quazzafi on 17 Nov 2018
Dear Denis, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for your message. We are very happy that you liked our hospitality and enjoyed the stay apart from few points. I will personally look into in this. Look forward to welcoming you again. Thank you for choosing Golden Tulip Hotel, Al Barsha – Dubai. Best Regards, Irshad Quazzafi General Manager.

8/10 Good

Modgpodg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay location was good staff was amazing! Breakfast was good.
Stayed 1 night in Nov 2018
Response from Kamal Shalabi - Operations Manager on 11 Nov 2018
Dear Modgpodg It was a real pleasure to have had you sojourning with us at Golden Tulip Al Barsha Hotel and we are delighted that your very first stay was a memorable one. Thank you for your compliments towards our facilities and services and for recommending us to other travelers on Expedia. on behalf of Golden Tulip Al Barsha team, We thank you and we hope to have the opportunity to welcome you back on your next visit to Dubai soon. Kamal Shalabi Operations Manager Golden Tulip Al Barsha Hotel Dubai

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location was so good, walking distance to Metro station and Mall of Emirates. Breakfast was really good. Switchboard staffs were really friendly. Room was really clean.
Stayed 6 nights in Oct 2018
Response from Kamal Shalabi Operations Manager on 6 Nov 2018
Thank you for your recent stay at Golden Tulip Al Barsha Hotel and for sharing your experience. We feel privileged to be your hotel of choice in Dubai and to have accommodated you the best way we could. Your recommendation to other travelers is highly valued. We look forward to welcoming you back among us for more amazing and memorable experiences in a very near future. Sincerely, Kamal Shalabi Operations Manager

10/10 Excellent

Esther, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good management. The staff were helpful and welcoming. The breakfast was very and full of varieties. There is transportation from the hotel which makes going places more convenient. Also airport transfer Green Line was very good. Overall it was very good experience and would highly recommend it to family and friends.
Stayed 7 nights in Oct 2018
Response from Kamal Shalabi on 20 Feb 2019
Dear Esther Thank you for your recent visit at Golden Tulip Al Barsha Hotel and for your excellent review regarding our staff customer service and breakfast on this platform we very much appreciate your positive comments about our hotel in general and our team members. We will share your recognition with the team for their excellent service to you. We look forward to welcoming you back among us for more amazing and memorable experiences in a very near future. Kamal Shalabi Operations Manager Golden Tulip Al Barsha Hotel Dubai

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good to stay when u went dubai as a tourist.As i came to Dubai for giving my exams i found it difficult to study in the dim lights.
Stayed 8 nights in Sep 2018
Response from Irshad Quazzafi on 13 Oct 2018
Dear Sir, Greetings from Golden Tulip Hotel, AL Barsha – Dubai..!!! Many thanks for your feedback. Noted your request as guest come and stay with us to relax first time we interacted with someone who came here to give exam. We will look into you points and will do our best. Look forward to seeing again. Thank you for choosing Golden Tulip Hotel, Al Barsha – Dubai.

10/10 Excellent

Haseeb, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Perfect for a short term stay.
Stayed 1 night in May 2018
Response from Irshad Quazzafi on 20 Jun 2018
Dear Valued Guest, Many thanks for your feedback. Best Regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The room was dirty, specially the bathroom. Checkin took forever. Overall slow service and dirty room.
Response from Irshad Quazzafi on 20 Jun 2018
Dear Valued Guest, Many thanks for your comments, I will look into in this and will update you. Best Regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff fi not follow up
I had to change the room because some issues with the bathroom also the tv was placed in the wrong place . Had another issue with the shower, needed ri be fixed, had to wait 30 mins to get it repaired. I had to call the reception a few times, no follow up. I had to go myself I have tried to call the hotel manager , again it was tine wasting , no calls back . it was a sad experience
Stayed 10 nights in Dec 2017
Response from The Management on 25 Dec 2017
Dear Guest, We're very much regret that we could not meet your expectations relating to your room issues and the handling of this complaint. Please accept our apologies for those lapses which do not reflect our high and friendly service standards. Necessary actions have been taken from our side and we look forward to welcoming you soon

6/10 Okay

Hasan

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2017