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Four Points by Sheraton Downtown Dubai

Photo gallery for Four Points by Sheraton Downtown Dubai

Lobby
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Four Points by Sheraton Downtown Dubai

Four Points by Sheraton Downtown Dubai

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Mankhool Road, 4c Street, Bur Dubai, Dubai

Explore the area

  • Popular LocationBurJuman Mall13 min walk
  • Popular LocationGrand Mosque3 min drive
  • Popular LocationAli bin Abi Talib Mosque3 min drive
  • AirportDubai (DXB-Dubai Intl.)17 min drive

Room options

About this area

Dubai

Four Points by Sheraton Downtown Dubai is located in Bur Dubai, a neighbourhood in Dubai, and is in a shopping district and near the airport. Dubai Mall and Gold Souk are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo. Dubai Garden Glow and Dubai Ice Rink are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • BurJuman Mall - 13 min walk
  • Grand Mosque - 3 min drive
  • Hindi Lane - 3 min drive
  • Ali bin Abi Talib Mosque - 3 min drive
  • Dubai Cruise Terminal - 5 min drive

Getting around

  • Sharaf DG Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 17 min drive

About this property

Four Points by Sheraton Downtown Dubai

4-star eco-friendly hotel located in Bur Dubai
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Four Points by Sheraton Downtown Dubai. Indulge in a Thai massage, a body treatment and a body scrub at Body Care Spa & Beauty, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and car hire on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and express check-out
  • A TV in the lobby, massage treatment rooms and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 244 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: AED 70 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Purani Dilli
  • Centro Citta Italian
  • Yesterday Pub

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 60.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 70 per person (approximately)
  • Rollaway bed fee: AED 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Four Points Dubai Downtown
Four Points Sheraton Downtown Dubai
Four Points Sheraton Dubai Downtown
Four Points Sheraton Hotel Dubai Downtown
Sheraton Dubai Downtown
Sheraton Four Points Dubai Downtown
4 Points By Sheraton Downtown Dubai
Dubai Four Points
Four Points By Sheraton Downtown Dubai Hotel Dubai
Four Points Downtown Dubai
Four Points Dubai
Four Points Sheraton Downtown Dubai Hotel
Four Points Downtown Dubai
Dubai Four Points
4 Points By Sheraton Downtown Dubai
Four Points Dubai
Four Points By Sheraton Dubai
Four Points by Sheraton Downtown Dubai Hotel
Four Points by Sheraton Downtown Dubai Dubai
Four Points by Sheraton Downtown Dubai Hotel Dubai

Frequently asked questions

Does Four Points by Sheraton Downtown Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at on 19 Dec 2022 start from ₹6,213.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Downtown Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Downtown Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Downtown Dubai?

Check-in is from 3 PM - 4 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Downtown Dubai?

Checkout is at noon.

Where is Four Points by Sheraton Downtown Dubai located?

Located in Bur Dubai, this spa hotel is within 2 mi (3 km) of BurJuman Mall, Dubai Creek, and Gold Souk. Dubai Cruise Terminal and Dubai World Trade Centre are also within 3 miles (5 km). Sharaf DG Station is 11 minutes by foot and Al Karama Station is 20 minutes.

Can I cancel my reservation for free at Four Points by Sheraton Downtown Dubai and receive a full refund?

Yes, Four Points by Sheraton Downtown Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Downtown Dubai cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 534 out of 996 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 363 out of 996 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 66 out of 996 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 8 out of 996 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 25 out of 996 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Ada
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is not located in downtown Dubai. The name is misleading.

10/10 Excellent

Abeba
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception area should be attentive. Of course not all of them but a few. I believe everyone deserves the same treatment and as they are the first contact that represents the property, they have to pay attention to the customer in front of them. I have paid from the 30th November understanding the property checking time to my room is 3pm and as I will be arriving early morning on 1st December, I wanted to access the room when I arrived, rest and getting ready for my meeting in the afternoon. However, upon my arrival on the 1st December, my room was not available, I was waiting for 45min and the two ladies were talking back and forth looking at my details on their system. I asked if there is a problem and tried to show the confirmation email. One of them answered everything is okay and she have my payment/booking details. Then she said “ madam, we don’t have available the king size room, you can take the single room.” I simply replied I haven’t paid for that and refused to take it. Again, why was I asked to take less than what I paid for? two minutes later she offered me the room that I have paid for. What is the point paying full online, if I am not getting the service I have paid for? why did she said there is no room a minute before? While she have one. What was the difference between me and the other guests who arrived with me and after me? I leave it here

10/10 Excellent

rukhsana
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place safety cleaning and each and everything is excellent 👍
Stayed 9 nights in Nov 2022

10/10 Excellent

Nigel
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, fantastic food, fantastic hotel. Well done to everyone. Would stay again in a heartbeat
Stayed 7 nights in Nov 2022

10/10 Excellent

Hasse, Bronx
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice places
Stayed 7 nights in Nov 2022

10/10 Excellent

Mohamad, Folsom
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Oct 2022

10/10 Excellent

Mukul
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments is just everything very excellent
Stayed 4 nights in Oct 2022

10/10 Excellent

Akshay, Houston
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpful staff and customer service make this a place worth staying at! We plan to return here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Qasim
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 3 nights. It was a really good experience. The luggage storage facility is an added advantage for the guests having late flight on the check out day.
Stayed 3 nights in Sep 2022

10/10 Excellent

Nikky
Travelled with family