6/10 Okay
Candy
Travelled with family and small children
4 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:
Comfortable
Friendly & helpful staff (mostly)
Affordable
Food is decent & relatively well-priced
Free water
Clean hotel, nice pool
Cons:
Internet is terrible!
Soda & other drinks way overpriced. Go down the street to the local markets for drinks.
Our room lights randomly turning on while trying to sleep.
TV only local content, no way to connect to YouTube, Netflix, etc. HDMI cable did not work with TV.
If it rains, huge puddles out front prevent travel.
Loud thumping music and kids screaming until 2-3am EVERY night.
Laundry service fees are ridiculous! We stayed 20 days and needed laundry done. A small bag, not even a full load of laundry, would have cost us over $80 USD. Laundry service was rude.
Fridge needs replacement, barely cold, food spoils, leaking water from who knows where.
Sink drain in our room was broken and would fall off every time you ran water, couldn’t be closed.
Had to ask staff for many things that should have been part of the room cleaning (e.g., clean glasses, toilet paper), and sometimes had to ask for the same thing multiple times.
Says 5 star. I’m curious: Out of how many stars? I’m not sure if the rating is like US, but I have stayed at better hotels rated 3 stars.
Tile around pool is VERY slippery. Be careful!!!! My husband, my son, and I ALL almost fell.
Candy
Stayed 20 nights in Apr 2024