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Reviews of Dorus Hotel

4 out of 5
Dorus Hotel
Umer Bin Khatt Ab Road Deira Dubai, Dubai, DU

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 6 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

CHEICK TIDIANE

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
BAD EXPERIENCE
the hotel is good but the customer service is too bad the dont help customer with bagage the also have a bad police if you want check in before 2 PM you have to pay extra money 40$ and If you received an visit during night you have to pay also 40$ and if you talk to hotel manager he said it the police of the hotel they can do anything.
Stayed 3 nights in Jan 2019

4/10 Poor

monna, california

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Services not renderd
I didn't get my room for 4days that I ad reserved.i had no frigerater for 4 days.they would not give me an in invoice .terrible. I need a partial refund.
Stayed 9 nights in Feb 2018

8/10 Good

Hazeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Had a fair stay
Stayed 3 nights in Jan 2018

10/10 Excellent

Nazmul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed staying at First central hotel
I really enjoyed staying at First central hotel & suit. Staff are very cooperative, the neighborhood is very good, room service excellent
Stayed 3 nights in Nov 2017

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Liang

Liked: Cleanliness, room comfort
Disliked: Staff & service
不太愉快
打电话要浴巾，打了三次才送来，总之感觉很差
Stayed 1 night in Dec 2018

8/10 Good

Joyce chi king

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour à l'hôtel Dorus
Nous avons tous été content de notre séjour à l'hôtel Dorus , bien situé pour aller découvrir la ville . Transport en commun facilement accessible . Pas trop bruyant malgré la proximité de l'aéroport . Je déconseille les chambres situées à proximité de la boîte de nuit .
Stayed 1 night in Jan 2018

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel particulièrement accueillant
L'hotel est très bien situé, non loin du souk de l'or et parfait pour prendre l'avion la veille du départ, le personnel accueillant, bref un super séjour et excellent rapport qualité prix .
Stayed 1 night in Dec 2017

8/10 Good

sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
جيدة نوعا ماء
Stayed 2 nights in Sep 2017
Dear Sir, I do understand your concern during your check in. we apologies if you book a single room but you are looking for a big room. however, we still upgrade you to double room as free of charge but we hope you understand as well that you had paid single room and not for double room and cannot claim the hotel that you want a double room. anyway, we apologies for the inconvenience and we are very sorry.