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Crowne Plaza Festival City, an IHG Hotel

Photo gallery for Crowne Plaza Festival City, an IHG Hotel

Exterior
BBQ/picnic Area
Exterior
Premium Room, 1 King Bed (Waterfront View) | Premium bedding, minibar, in-room safe, desk
BBQ/picnic Area

Overview of Crowne Plaza Festival City, an IHG Hotel

Crowne Plaza Festival City, an IHG Hotel

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Dubai Festival City, Dubai

Explore the area

  • Popular LocationDubai Festival City Mall9 min walk
  • Popular LocationDubai Creek9 min walk
  • Popular LocationCreek Park6 min drive
  • AirportDubai (DXB-Dubai Intl.)10 min drive

Room options

About this area

Dubai

In the entertainment district, Crowne Plaza Festival City, an IHG Hotel is in Dubai Festival City, a neighbourhood in Dubai with good airport proximity and shopping. Gold Souk and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Travelling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Dubai Tennis Stadium. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Dubai Festival City Mall - 9 min walk
  • Dubai Creek - 9 min walk
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 6 min drive
  • Creek Park - 6 min drive
  • Dubai Creek Golf & Yacht Club - 10 min drive

Getting around

  • Emirates Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 11 min drive

Restaurants

  • Intercontinental Club Lounge - 1 min walk
  • Hard Rock Cafe - 5 min walk
  • مطعم ومقهى الفنار - 14 min walk
  • كوستا كوفي - 14 min walk
  • Belgian Beer Cafe Dubai Festival City

About this property

Crowne Plaza Festival City, an IHG Hotel

5-star luxury hotel located in Dubai Festival City
Located close to Dubai Festival City Mall, Crowne Plaza Festival City, an IHG Hotel provides a return airport shuttle, a poolside bar and a rooftop terrace. Indulge in a body scrub, a body wrap and a massage at Spa InterContinental, the on-site spa. The on-site Mediterranean cuisine restaurant, Zaytoun, features a poolside location and al fresco dining. Free in-room WiFi is available to all guests, along with shopping on site and a cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service and ATM/banking services
  • Multilingual staff, a computer station and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 316 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and shower/bath combinations
  • Plasma TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 112 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Zaytoun
  • Belgian Beer Cafe Dubai
  • Skyline Lounge
  • Mazar Lounge

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 11

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Safe
  • Slippers
  • Soundproofing

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 112 per person
  • Airport shuttle fee: AED 214 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 16 Apr 2023 start from ₹7,990.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Festival City, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Festival City, an IHG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Festival City, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Crowne Plaza Festival City, an IHG Hotel?

Checkout is at noon.

Does Crowne Plaza Festival City, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 214 per vehicle applies.

Where is Crowne Plaza Festival City, an IHG Hotel located?

Located in the entertainment district, this family-friendly hotel is 0.5 mi (0.8 km) from Dubai Festival City Mall. Creek Station is 27 minutes by foot.

Crowne Plaza Festival City, an IHG Hotel Reviews

Crowne Plaza Festival City, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 545 out of 789 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 196 out of 789 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 26 out of 789 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 12 out of 789 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 789 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Su-fen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I have stayed at so far. Best breakfast selection, my room is always cleaned thoroughly. I don't hear any noise or activities from rooms nearby. The airconditioning system works perfectly without blazing sound. My room has water and city view at the same time. The staff has been friendly with lovely smiles every time I see them. I will definitely stay at this hotel again for peraonal vacation in there future.
Stayed 4 nights in Mar 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the larger Festival city Complex. which is useful. The Belgian Cafe Bar is good. Hotel gym is very limited
Stayed 3 nights in Feb 2023

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the staff and the hotel to be everything we needed.
Stayed 6 nights in Feb 2023

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in did not give me the room as paid for (tub instead of shower)
Stayed 3 nights in Feb 2023

10/10 Excellent

James Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jan 2023

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the hotel. Professional friendly staff. So convenient to shops and restaurants. Would love to come anytime.
Stayed 6 nights in Jan 2023

10/10 Excellent

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent!
Stayed 5 nights in Jan 2023

10/10 Excellent

Luis v

Stayed 6 nights in Jan 2023

10/10 Excellent

kabedi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Dubai, my stay at Crowne Plaza hotel Dudai Festival City was amazing. Staffs very respectful and friendly. My room was neatly clean every day, Thankfully to ALTHAF my Attendant.
Stayed 6 nights in Jan 2023

10/10 Excellent

Jean-Pierre

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good prière well placed with a great showing mall