Exterior

Reviews of Copthorne Hotel Sharjah

4 out of 5
Copthorne Hotel Sharjah
Al Majaz 3, Buheira Corniche Road, Sharjah

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 297 reviews" "
Rating 8 - Good. 103 out of 297 reviews" "
Rating 6 - Okay. 41 out of 297 reviews" "
Rating 4 - Poor. 17 out of 297 reviews" "
Rating 2 - Terrible. 28 out of 297 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Liezel Maquilan on 22 Jan 2024
Dear NasirThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team

10/10 Excellent

Sankar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Liezel Maquilan on 14 Jan 2024
Dear AnkarThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

8/10 Good

AMAR A

Stayed 1 night in Jan 2024
Response from Liezel Maquilan on 14 Jan 2024
Dear Mr. AmarThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

6/10 Okay

Aboelmagd, Kingston

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Liezel Maquilan on 18 Dec 2023
Dear Aboelmagd We're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

10/10 Excellent

Mohamed Yassine

Stayed 1 night in Dec 2023
Response from Liezel Maquilan on 15 Dec 2023
Dear Yassine Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

10/10 Excellent

David, Lima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Mr Abdul Karim, the person behind the counter Miss Iman, Mr Wagat even the person in charge of the cleaning room Mr Tahib. All of them made our staying memorable! Thank you all! PS i do not remember all the names but I have to thank the whole team. The food was great too! The try breadfast, lunch and dinner, it could not be better.
Stayed 7 nights in Nov 2023
Response from Liezel Maquilan on 6 Dec 2023
Dear Mr. David Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

2/10 Terrible

Aboelmagd, Kingston

Stayed 2 nights in Dec 2023
Response from Liezel Maquilan on 14 Jan 2024
Dear AboelmagdWe're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

8/10 Good

Harrison

Business traveller
Liked: Cleanliness, staff & service
Friendly staff. Quite. Good location
Stayed 3 nights in Oct 2023
Response from Liezel Maquilan on 28 Nov 2023
Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

2/10 Terrible

Muhi

Stayed 5 nights in Sep 2023
Response from Liezel Maquilan on 3 Oct 2023
Dear Muhi,We're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

6/10 Okay

Ali

Stayed 1 night in Sep 2023
Response from liezel maquilan on 1 Oct 2023
Dear AliThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words. We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience. Once again, thank you for your feedback and for choosing our services. We truly appreciate it!+Best Regards,Copthorne Hotel Sharjah Team

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Abdul Kareem made this stay great! Would recommend!!
Stayed 3 nights in Sep 2023
Response from Liezel Maquilan on 16 Sept 2023
Dear Mohamed Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team

10/10 Excellent

henry

Stayed 17 nights in Aug 2023
Response from Liezel Maquilan on 8 Sept 2023
Dear Mr. Henry Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team

8/10 Good

Sara

Stayed 13 nights in Aug 2023
Response from Liezel Maquilan on 29 Aug 2023
Dear SaraThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team

10/10 Excellent

Hussein, Houston

Excellent
Stayed 13 nights in Jul 2023
Response from Liezel Maquilan on 4 Aug 2023
Dear HusseinThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team

10/10 Excellent

Khosraw

Stayed 1 night in Jul 2023
Response from Liezel Maquilan on 8 Aug 2023
Dear KhosrawThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best Regards,Copthorne Hotel Sharjah Team

8/10 Good

Belal

Stayed 1 night in Jul 2023
Response from Liezel Maquilan on 16 Jul 2023
Dear BilalThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

8/10 Good

MOHAMAD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Liezel Maquilan on 1 Jul 2023
Dear MohamadThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is good in general but they are very slow in room service. You need to wait 15-30 minutes to receive small things in your room!
Stayed 5 nights in Jun 2023
Response from liezel maquilan on 29 Jun 2023
Dear, We would really like to take this opportunity to thank you on behalf of the Copthorne Hotel Sharjah Team for choosing our property as your home away from home and for the wonderful ratings that you shared with us, this will assist us to continue to deliver the services you and all our guests expect. We would also like to assure you that all your personal comments have been shared with all the department heads concerned and associates. We certainly hope that you will have the opportunity of visiting us again in the near future where we will have the pleasure of serving you once more.

6/10 Okay

OMAR

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
I had an uncomfortable stay due to the uncomfortable mattress and pillows, weak lighting in the rooms and corridors, quick-to-close lights in the corridors, and strong cigarette odor in the rooms. Please consider my feedback for future improvements. Thank you.
Stayed 1 night in Jun 2023
Response from liezel maquilan on 15 Jun 2023
Dear,Thank you for sharing your feedback and let me express my deepest apologies for the inconvenience I experienced.I understand your frustration that we failed to provide you with the level of service you expected from Copthorne Hotel Sharjah. Rest assured that your feedback has been taken and forwarded to the concerned department head, a review of the relevant processes has been carried out and necessary corrective actions and actions have been implemented to avoid any recurrence of such issues.Once again, I truly appreciate you for highlighting the areas we need to improve upon and we will certainly do our utmost to uplift the quality of these areas ensuring that we provide the best service and facilities to our valued guests.We hope that you will give us another opportunity to better serve you in the future.Best Regards,

8/10 Good

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive and customer friendly staff. Breakfast was amazing. Would definitely stay here again.
Stayed 1 night in Jun 2023
Response from liezel maquilan on 12 Jun 2023
Dear,Thank you for choosing Copthorne hotel as the most ideal venue to stay in Sharjah city .in review of your shared comments we are pleased to learn that the hotel and working team have both been able to follow up your satisfaction and meet with your expectations, we will share your scoring with all team members to encourage them to maintain high levels of excellence.One again, thank you so much and we look forward to welcoming you back in our hotel in the very near future.Best wishes

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic well price gen - excellent location
Very nice room excellent location great price and above all - fantastic service I liked it so much, I decided to book all multi month stays at this hotel
Stayed 12 nights in May 2023
Response from liezel maquilan on 12 Jun 2023
Dear,Thank you for choosing Copthorne hotel as the most ideal venue to stay in Sharjah city .in review of your shared comments we are pleased to learn that the hotel and working team have both been able to follow up your satisfaction and meet with your expectations, we will share your scoring with all team members to encourage them to maintain high levels of excellence.One again, thank you so much and we look forward to welcoming you back in our hotel in the very near future.Best wishes

8/10 Good

Azza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Liezel Maquilan on 15 May 2023
Dear AzzaThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

2/10 Terrible

Hongyi

Disliked: Cleanliness, staff & service, property conditions & facilities
poor service and pool facilities
Stayed 4 nights in May 2023
Response from Liezel Maquilan on 14 May 2023
Dear HongyiWe're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

8/10 Good

Hamed

Stayed 1 night in May 2023
Response from Liezel Maquilan on 7 May 2023
Dear Mr. HamedThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!Best RegardsLiezel MaquilanAssistant Revenue Manager

2/10 Terrible

Graham

Stayed 11 nights in Apr 2023
Response from Liezel Maquilan on 2 May 2023
Dear Mr IvesWe're sorry to hear that you did not have a satisfactory experience with your recent booking. We appreciate your feedback as it helps us identify areas where we can improve our service.We would like to apologize for any inconvenience you may have experienced and assure you that we take all complaints seriously. We would like to investigate your concerns further and ask that you please reach out to us directly so we can address the issue and resolve it for you.We are committed to providing our guests with a positive experience and we would like the opportunity to make things right. We hope that you will give us another chance to show you the high level of service that we are capable of providing.Thank you for your feedback and for choosing our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

8/10 Good

Laurat

Travelled with group
Liked: Cleanliness, staff & service
Nice location with accommodating staff
Stayed 2 nights in Apr 2023
Response from Liezel Maquilan on 23 Apr 2023
Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

10/10 Excellent

Amer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Breakfast was good. Staff nice & friendly
Stayed 1 night in Apr 2023
Response from Liezel Maquilan on 20 Apr 2023
Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and good score for our services. We truly appreciate it!

10/10 Excellent

Junaid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Waterfront property. Easy check in and check out. Good breakfast. Good Wi-Fi. Large rooms and clean.
Stayed 2 nights in Feb 2023
Response from Liezel Maquilan on 26 Feb 2023
Dear Mr. JunaidThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

6/10 Okay

Ismail

Travelled with group
Liked: Cleanliness, staff & service
Hotel not worth money I have paid rooms are not big and beds not comfortable.
Stayed 4 nights in Feb 2023
Response from liezel maquilan on 25 Feb 2023
We are sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We take all feedback seriously, and we would like to assure you that we are committed to providing our guests with the highest level of service and comfort.

10/10 Excellent

Artem

Stayed 3 nights in Feb 2023
Response from Liezel Maquilan on 24 Feb 2023
Dear Mr. ArtemThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

10/10 Excellent

umair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful I am very happy for excellent service
Stayed 4 nights in Feb 2023
Response from Liezel Maquilan on 21 Feb 2023
Dear Mr. UmairThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

4/10 Poor

Sandeep

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work at all called reception no one ever turned up, no iron in the room called again came after 2 hrs, Rooms were not loking up because of damage lock , bathroom were not even cleaned properly, very smelly ….
Stayed 1 night in Feb 2023
Response from Liezel Maquilan on 20 Feb 2023
Dear SandeeoWe thank you for choosing Copthorne Hotel Sharjah during your visit. We are delighted to hear your valued feedback and rating and we sincerely apologize for any inconvenience that had caused during your stay.We are looking forward to welcoming you back on the next travel visit

4/10 Poor

GALO

Stayed 1 night in Feb 2023
Response from Liezel Maquilan on 21 Feb 2023
Dear Mr. GaloThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

10/10 Excellent

Muhammad

Stayed 3 nights in Feb 2023
Response from Liezel Maquilan on 13 Feb 2023
Dear Mr. Muhammad Thank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

10/10 Excellent

Jayakumar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Liezel Maquilan on 12 Feb 2023
Dear Mr. JayakumarThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

4/10 Poor

HASSAN

Stayed 2 nights in Feb 2023
Response from Liezel Maquilan on 7 Feb 2023
Dear Mr. HassanWe thank you for choosing Copthorne Hotel Sharjah during your visit. We are delighted to hear your valued feedback and rating and we sincerely apologize for any inconvenience that had caused during your stay.We are looking forward to welcoming you back on the next travel visit

8/10 Good

Harrison

Stayed 3 nights in Jan 2023
Response from Liezel Maquilan on 6 Mar 2023
Dear Mr. HarrisonThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

8/10 Good

FIRZOK

Stayed 4 nights in Jan 2023
Response from Liezel Maquilan on 6 Mar 2023
Dear Mr. FirzokThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

8/10 Good

Harrison

Stayed 3 nights in Jan 2023
Response from Liezel Maquilan on 6 Mar 2023
Dear Mr. HarrisonThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

2/10 Terrible

Omar

Stayed 2 nights in Jan 2023
Response from Liezel Maquilan on 17 Jan 2023
Dear Mr.We thank you for choosing Copthorne Hotel Sharjah during your visit. We are delighted to hear your valued feedback and rating and we sincerely apologize for any inconvenience that had caused during your stay.We are looking forward to welcoming you back on the next travel visit

10/10 Excellent

Kumbirai, Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big rooms, couldn’t offer free early check in but still gave us good customer care on arrival. Big rooms and bathroom. Would recommend
Response from Liezel Maquilan on 28 Dec 2022
Dear KumbiraiThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Liezel Maquilan on 27 Dec 2022
Dear Mr. SaeedThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

6/10 Okay

Xiomara

Stayed 1 night in Nov 2022
Response from Liezel Maquilan on 23 Nov 2022
Dear Xiomara Thank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

2/10 Terrible

Ahmed

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not good rooms not clean Ont good experience
Response from Liezel Maquilan on 7 Nov 2022
Dear Ahmed We thank you for choosing Copthorne Hotel Sharjah during your visit. We are delighted to hear your valued feedback and rating and we sincerely apologize for any inconvenience that had caused during your stay.We are looking forward to welcoming you back on the next travel visit

8/10 Good

Harrison

Response from Liezel Maquilan on 6 Mar 2023
Dear Mr. Harrison Thank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

10/10 Excellent

Harrison

Business traveller
Liked: Cleanliness, staff & service
Good Staff. Good location.
Stayed 2 nights in Oct 2022
Response from Liezel Maquilan on 25 Oct 2022
Dear Mr. HarrisonThank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel plan

10/10 Excellent

Lalit

Stayed 3 nights in Oct 2022
Response from Liezel Maquilan on 17 Oct 2022
Dear Mr. Lalwani Lalit Thank you for the valuable feedback and good rating. We are delighted to hear you had a good experience during your stay. We are looking forward to welcoming you back on your next near travel planBest RegardsLiezel MaquilanAssistant Revenue Manager

10/10 Excellent

Sherif

Stayed 2 nights in Sep 2022
Response from Liezel Maquilan on 6 Mar 2023
Dear SherifThank you for taking the time to leave a positive review of your recent booking! We are thrilled to hear that you had a great experience and we appreciate your kind words.We are always striving to provide the best possible service and it is wonderful to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back in the future and providing you with another excellent experience.Once again, thank you for your feedback and for choosing our services. We truly appreciate it!

6/10 Okay

Fadel

Stayed 2 nights in Aug 2022

2/10 Terrible

ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 6 nights in Aug 2022
Response from Liezel Maquilan on 11 Aug 2022
Dear Mr. Ali We thank you for choosing Copthorne Hotel Sharjah during your visit. We are delighted to hear your valued feedback and rating and we sincerely apologize for any inconvenience that had caused during your stay. We are looking forward to welcoming you back on the next travel visit