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Citymax Hotel Al Barsha at the Mall

Photo gallery for Citymax Hotel Al Barsha at the Mall

Front of property
Rooftop pool
Rooftop pool
Rooftop pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of Citymax Hotel Al Barsha at the Mall

Citymax Hotel Al Barsha at the Mall

3.0 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Behind Mall of Emirates, Al Barsha First, Dubai

Explore the area

  • Popular LocationMall of the Emirates6 min walk
  • Popular LocationFatima Abdullah Mohammed Rasheed Mosque13 min walk
  • Popular LocationSki Dubai14 min walk
  • AirportDubai (DXB-Dubai Intl.)32 min drive

Room options

About this area

Dubai

Located near the beach, Citymax Hotel Al Barsha at the Mall is in Al Barsha, a neighbourhood in Dubai with good shopping. Mall of the Emirates and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach. Looking to enjoy an event or a game while in town? See what's happening at Dubai Autodrome or Dubai Ice Rink.
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Map

What's nearby

  • Mall of the Emirates - 6 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 13 min walk
  • Ski Dubai - 14 min walk
  • Al Barsha Pond Park - 2 min drive
  • JamJar - 4 min drive

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai (DXB-Dubai Intl.) - 31 min drive

Restaurants

  • Red Tomato Pizza - 3 min walk
  • Moshi - 3 min walk
  • Wakha - 7 min walk
  • IHOP - 8 min walk
  • Besh - 8 min walk

About this property

Citymax Hotel Al Barsha at the Mall

3-star hotel in Al Barsha, rejuvenated in 2018
Located close to Mall of the Emirates, Citymax Hotel Al Barsha at the Mall provides a return airport shuttle, shopping on site and a cafe. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), tour/ticket information and a gift shop
  • A lift, a front desk safe and a billiards/pool table
  • Guest reviews say good things about the bar, helpful staff and proximity to shopping
Room features
All 376 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 35 for adults and AED 17.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • City Cafe

Things to do

  • Billiards/pool table
  • Fitness centre
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Area rugs in public areas
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – May 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 450
  • New Year's Eve (31 December) Gala Dinner per child: AED 250 (from 5 to 11 years old)
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 35 for adults and AED 17.50 for children (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

Is Citymax Hotel Al Barsha at the Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Hotel Al Barsha at the Mall?

Self-parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha at the Mall?

Check-in is from 2 PM - midnight.

What time is check-out at Citymax Hotel Al Barsha at the Mall?

Checkout is at noon.

Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is Citymax Hotel Al Barsha at the Mall located?

Located in Al Barsha, this hotel is within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.4 mi (3.8 km) away. Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes.

Can I cancel my reservation for free at Citymax Hotel Al Barsha at the Mall and receive a full refund?

Yes, Citymax Hotel Al Barsha at the Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Citymax Hotel Al Barsha at the Mall cancellation policy on our site for more details about any exclusions or requirements.

Citymax Hotel Al Barsha at the Mall Reviews

Citymax Hotel Al Barsha at the Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 827 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 366 out of 827 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 158 out of 827 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 46 out of 827 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 25 out of 827 reviews" "
" "2 - Terrible 3%

8.3/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

8/10 Good

Oluwole

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022

8/10 Good

Stephen, Banstead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

4/10 Poor

Yafil Mubarak

Travelled with family
Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall, restaurant
Stayed 1 night in Jun 2021