Citymax Hotel Al Barsha at the Mall

Hotel with free parking, near Mall of the Emirates

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Where to?

Dates

November 2025

December 2025

Double Room with 20% off F&B | In-room safe, desk, iron/ironing board, free WiFi

Citymax Hotel Al Barsha at the Mall places travelers next to world-class shopping. Enjoy in-room WiFi to stay connected, and visit City Cafe for coffee or a meal. The helpful staff enhances the experience, with Ski Dubai's indoor snow sports just minutes away.

Good

Popular amenities

Bar
Room service
Breakfast available
Gym
Housekeeping
Air conditioning

₹10,330 total

includes taxes & fees

15 Nov - 16 Nov

Room options

Check availability for these dates

Tonight

Oct 31 - Nov 1

Tomorrow

Nov 1 - Nov 2

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Double Room with 20% off F&B

Highlights

Air conditioning

LCD TV

Renovated in 2018

Hairdryer

Private bathroom

Shower/bath combination

Free bottled water

Coffee/tea maker

215 sq ft
City view
Sleeps 2
1 Queen Bed OR 2 Single Beds

Family Double Room

Highlights

Air conditioning

LCD TV

Renovated in 2018

Hairdryer

Private bathroom

Shower/bath combination

Free bottled water

Coffee/tea maker

215 sq ft
City view
Sleeps 3
1 Queen Bed

Twin Room with 20% off F&B

Highlights

Air conditioning

LCD TV

Renovated in 2018

Hairdryer

Private bathroom

Shower/bath combination

Free bottled water

Coffee/tea maker

215 sq ft
City view
Sleeps 2
2 Single Beds

About the area

Behind Mall of Emirates, Al Barsha First, Dubai

What's nearby

Mall of the Emirates - 8 min walk - 0.7 km
Ski Dubai - 8 min walk - 0.7 km
Souk Madinat Jumeirah - 3 min drive - 3.4 km
Wild Wadi Water Park - 3 min drive - 3.7 km
Burj Al Arab - 4 min drive - 4.1 km

Getting around

Mall of the Emirates Station - 13 min walk
Dubai (DXB-Dubai Intl.) - 31 min drive

Restaurants

‪Bougee Lounge - ‬9 min walk
‪Sarvana Bhavan - ‬1 min walk
‪Chops N Hopes - ‬2 min walk
‪High So - ‬1 min walk
‪ChicKing - ‬9 min walk

About this property

Citymax Hotel Al Barsha at the Mall

Hotel remodelled in 2018 and located near Mall of the Emirates

Close to Ski Dubai, Citymax Hotel Al Barsha at the Mall provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to 2 bars and a health club, guests can connect to free in-room WiFi.

Other perks at this hotel include:

Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a gift shop
A vending machine, a front desk safe and a 24-hour front desk

Room features

All 376 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.

Extra conveniences in all rooms include:

Bathrooms with shower/bath combinations and hairdryers
Coffee/tea makers, daily housekeeping and desks

Similar properties

Pool
Parking included
Free WiFi
Restaurant

₹12,712 total

includes taxes & fees

9 Nov - 10 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free secured, covered self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
2 bars/lounges
A coffee shop/cafe
A restaurant

Restaurants on site

City Cafe

Things to do

Billiards/pool table
Health club
Shopping

Family friendly

Laundry facilities

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Area rugs in public areas
Handrails in stairways
Lift
Thin carpet in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

1 building
14 floors
Banquet hall
Designated smoking areas
Renovated entire property - May 2018

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

LCD TV

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

More

Air conditioning
Desk
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately AED 49 for adults and from AED 24.50 for children
Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Citymax

Citymax Al Barsha Dubai

Citymax Barsha

Citymax Dubai Al Barsha

Citymax Hotel

Citymax Hotel Al Barsha Dubai

Citymax Hotel Barsha

Citymax Hotel Dubai Al Barsha

Hotel Citymax

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha Mall

Citymax Al Barsha Mall

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha at the Mall Hotel

Citymax Hotel Al Barsha at the Mall Dubai

Citymax Hotel Al Barsha at the Mall Hotel Dubai

Frequently asked questions

Is Citymax Hotel Al Barsha at the Mall pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citymax Hotel Al Barsha at the Mall?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on 15 Nov 2025 start from ₹8,236.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citymax Hotel Al Barsha at the Mall?

Self-parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha at the Mall?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Citymax Hotel Al Barsha at the Mall?

Checkout is at noon.

Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies.

Where is Citymax Hotel Al Barsha at the Mall located?

Located in Al Barsha, this hotel is within a 15-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab and Souk Madinat Jumeirah are also within 3 miles (5 km). Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes.

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Citymax Hotel Al Barsha at the Mall Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Ali

21 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice hotel at a great location

Stayed 1 night in Jun 2025

8/10 Good

BYRON

7 Jul 2025

Liked: Cleanliness

Good property.

Stayed 6 nights in Jun 2025

8/10 Good

Martin

31 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at reception are kind, professional and helpful, in particular Fatiha, Esam and Faith. Itwould be nice to have detox water at the reception, as in Rove and Ibis three-star hôtels, as well as tissues, because it is blister ing hot and humidity outside.

Stayed 1 night in May 2025

10/10 Excellent

Sabah

27 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

10/10 Excellent

Phillip S

27 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 8 nights in Oct 2023

2/10 Terrible

Anthony

11 Jul 2025

Disliked: Property conditions & facilities

I arrived at 4 am with prior notice and my room was still not ready. They gave me a different room and promised to switch me later. Upon entering the room it looked very little like the images. The furniture was worn, faded and in rough shape. When I tried to take a shower the water scalded me and I burnt my arm. It would not cool. Additionally the shower quickly flooded. When I complained they found another room for me. I was told that the weather caused the hot water. At 4 am it was hot enough to burn. Upon going to the new room I was able to get cool water but the shower head was broken and would raise above my chest. And again it flooded, to which maintenance said they all flood. I got about 30 minutes of sleep on the rock hard bed before I packed up and checked out. Moving to a different hotel.

Stayed 7 nights in Jul 2025

10/10 Excellent

Ali

2 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Location close to the mall of the emirates and nice restaurants

Stayed 1 night in Jun 2025

10/10 Excellent

Kristian

14 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 8 nights in Jun 2025

10/10 Excellent

Francisco

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

Mi reciente estadía en el Hotel Citymax Al Barsha fue una experiencia verdaderamente grata. Desde nuestra llegada, fuimos recibidos con una atención cálida, profesional y llena de hospitalidad. Un agradecimiento muy especial para Leonora, Stella y Fatiha, tres joyas en la recepción que nos trataron como auténticos reyes, siempre con una sonrisa y una disposición admirable. Y, por supuesto, gracias al manager Ahmed Farik, por liderar un equipo que realmente se esfuerza por brindar un servicio de clase mundial. El lobby del hotel tenía un aroma encantador que invitaba a quedarse, a relajarse, a disfrutar. El ambiente era acogedor y moderno, ideal tanto para viajeros de negocios como de placer. El desayuno fue excelente, y todo el personal del restaurante nos atendió con una amabilidad espectacular, atentos a cada detalle. La única observación que tengo es respecto a las camas en las habitaciones dobles, que me parecieron un poco pequeñas, como si estuvieran pensadas más para niños que para adultos. Fuera de eso, todo lo demás fue impecable. La ubicación del hotel es lo mejor que tuvimos, llena de restaurantes, tiendas de compras y una cercanía de dos Mall de los más conocidos de Dubai Emirates y Dubai Mall Gracias por hacer de nuestra visita a Dubái una experiencia aún más especial. ¡Espero volver pronto y recomendaré el hotel con entusiasmo a todos los que viajen a esta hermosa ciudad! — Francisco Montás Echolatino Viajes

Stayed 2 nights in Apr 2025

10/10 Excellent

Ayman

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Perfect location, very clean, very nice service. Nice support from staff

Stayed 7 nights in Feb 2025

8/10 Good

SHUNSUKE

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ジャワールームの排水

他の方もご指摘の通り、シャワーの排水が悪く、弱い水圧にもかかわらず、トイレ、洗面エリアまで水浸しになります。なぜここまで排水が悪いのかと気になり、排水溝を見たところ、謎の蓋が。蓋を外すと気持ちよく流れました。また4階のお部屋でしたが、夜中もクラクションが鳴り、騒音が気になりました。

Stayed 2 nights in Feb 2025

6/10 Okay

Muhammad

28 Nov 2024

Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region.

Stayed 1 night in Nov 2024

8/10 Good

George

14 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a good stay, the hotel is clean and the location is fantastic!

Stayed 7 nights in May 2022

8/10 Good

Stephen

16 Nov 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).

Stayed 12 nights in Oct 2021

6/10 Okay

Jean Francois

14 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hotel propre avec un bon service. Bon rapport qualité/prix et très bien situé. MAIS exiger une chambre à l'avant, sinon achetez-vous des bouchons car très bruyant à l'arrière !

Stayed 7 nights in Nov 2021

4/10 Poor

Yafil Mubarak

4 Nov 2021

Disliked: Amenities

What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.

Stayed 3 nights in Oct 2021

6/10 Okay

aline c

14 Oct 2021

Liked: Cleanliness

Ja foi bom.

Eu ja fiquei hospedada antes e esse hotel era melhor. Eu solicitava algo para recepção e eles nao realizavam, meu pacote era café da manha incluso, mas quando eu ia tomar cafe, eles diziam que nao era. Os funcionários nao eram muitos simpáticos. Chegavam gritando, me senti constrangida

Stayed 5 nights in Oct 2021

8/10 Good

Nora

4 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is ok

Stayed 1 night in Sep 2021

8/10 Good

Krzysztof

1 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neighborhood of Mall of Emirates. Budget friendly

The hotel is accessible via metro: you have to go through the Mall of Emirates to the entrance D (near the food court) and go straight through the car park, past the street at the traffic lights, turn left and now you've got only about 180 steps to the doorstep of the hotel. I met very positive people at the desk, I still think it is very important to respect each other. Before you start showering, do check if the shower tray drain is not covered (closed). Some could have heard / felt an annoying low frequency sound in the evenings probably originated from neighboring facility. If you visit Dubai as a tourist, it will not prevent you from sleep after long sightseeing... The safe is big and your notebook will fit it well. It is located over the fridge, which gives the result of somehow warming of objects inside it. Maybe the breakfast does not give a big choice of meals, you have to remember, though, that this is a 3, not 5 star hotel. Perhaps the immediate vicinity is not extremely distinguished, but you may find a number of restaurants / bars; the shopping centre with a hypermarket (its name started with the "L") is about 500m distance.

Look at the floor - another drain is covered

Traffic lights and a car park at the Mall

Stayed 4 nights in Sep 2021

10/10 Excellent

Andrew

23 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and friendly staff

Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

27 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mall, restaurant

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

23 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mall

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

30 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room.

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

25 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very Good

it was good

Stayed 8 nights in May 2021

10/10 Excellent

Verified traveller

26 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and friendly

Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi.

Stayed 8 nights in Mar 2021