Outdoor pool
Check availability

Reviews of Aloft Al Mina Dubai

4 out of 5
Aloft Al Mina Dubai
Sheikh Rashid Road & 37th Street, Dubai, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 67 reviews" "
Rating 8 - Good. 16 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 4 out of 67 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

nawras

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t sleep for more than 2 hours
Stayed 2 nights in May 2024
Response from Management team on 27 May 2024
Dear Nawras,Thank you for sharing your feedback with us.We are disappointed to hear your stay with us wasn't up to your expectations and we will do our best to improve our offerings and guarantee our valued guests' satisfaction.We hope to welcome you again and serve you better.Kind regards,

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason I gave the area a 4 was because of the construction around it.
Stayed 1 night in May 2024
Response from Management team on 6 May 2024
Dear Arthur,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,

10/10 Excellent

Jagadeesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, all was clean. Great buffet dinner and brealfast. Hotel graciously agreed to a later checkout time. Loved the stay.
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Dear Jagadeesh,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our breakfast buffet.We hope we can welcome you for a more extended period next time. Kind regards,

8/10 Good

Amina

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Management team on 6 May 2024
Dear Amina,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 Good

Eugenia, West Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Management team on 19 Mar 2024
Dear Eugenia,Thank you for sharing your feedback with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Syahrul Anuar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction going on the road opposite the hotel which makes it bit noisier than expected. Otherwise the location is relatively good although it is bit far for walking distance to convenient stores and surrounding restaurants also limited for walking distance. Staff are helpful and easily approachable. Worth for money and also convenient to get transportation due to its location. Rooftop swimming pool is great with good views from it. There is lifeguard on duty too. Last but not least there are complimentary transportations from hotel to certain places such as Dubai Mall and certain terminals of Dubai International Airport at fixed timings each day. May consider to stay here again if to come to Dubai in future.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 6 Mar 2024
Dear Syahrul,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,

10/10 Excellent

Kira, Oak Harbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such an exceptional and fun place to stay! Zainy, totally instagramable and also refreshing and original
Stayed 1 night in Feb 2024
Response from Hotel Management on 1 Mar 2024
Dear Kira,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as the atmosphere and decor.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 Excellent

Juan, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was very attentive to my needs and efficient.
Stayed 5 nights in Feb 2024
Response from Aloft Al Mina Dubai on 26 Feb 2024
Dear Juan,We're thrilled to hear that you had a positive experience with our service staff. Providing attentive and efficient service is always our priority. Thank you for your feedback, and we hope to serve you again soon!Warm regards,

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
It was family friendly, the staff was wonderful and every red was met.
Stayed 5 nights in Feb 2024
Response from Aloft Al Mina Dubai on 26 Feb 2024
Dear Candice,We are delighted that you had an amazing experience with us. We hope to welcome you back again soon!Warm regards,

8/10 Good

Gamze

Stayed 3 nights in Feb 2024
Response from Aloft Al Mina Dubai on 26 Feb 2024
Dear Gamze,Thanks so much for leaving us an amazing review. We look forward to hosting you again.Warm regards,

10/10 Excellent

Redait

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2024
Response from Hotel Management on 31 Jan 2024
Dear Redait,Thank you for your feedback about your recent stay with us.We are delighted to hear that you enjoyed our rooms and facilities as well as our service.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good comfortable stay
Stayed 1 night in Dec 2023
Response from Hotel Management on 18 Dec 2023
Dear,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on 12 Dec 2023
Dear Malek,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was hip and with a young vibe. The dedk and kitchrn staff excellent....
Stayed 2 nights in Nov 2023
Response from Hotel Management on 15 Nov 2023
Dear Daniel,Thank you for your feedback about your recent stay with us at Aloft Al Mina.We are delighted to hear that you generally enjoyed your stay with us.It is delightful to hear that all our associates made you feel welcomed and at ease, which is something we always strive for.We are looking forward to welcoming you back soon!Kind regards,

10/10 Excellent

alex

Stayed 5 nights in Oct 2023
Response from Hotel Management on 30 Oct 2023
Dear Alex,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 8 nights in Sep 2023
Response from Hotel Management on 16 Oct 2023
Dear Solomon,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Hannan

Liked: Cleanliness, staff & service, property conditions & facilities
nice experience
Stayed 3 nights in Jul 2023
Response from Hotel Managament on 24 Jul 2023
Dear Hannan,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Gemal-Said

Stayed 13 nights in Jun 2023
Response from Dear John, on 17 Jul 2023
Dear,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Blessing

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer care
Stayed 8 nights in Jun 2023
Response from Hotel Managament on 19 Jun 2023
Dear Blessing,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 Good

Francis, Redditch

Business traveller
Liked: Cleanliness, staff & service
Excess to public transport limited
Stayed 1 night in Jun 2023
Response from Hotel Managament on 14 Jun 2023
Dear Francis,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 Good

Yolanda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The hotel is decent I stayed 6 days the bathrooms didn’t seem as clean as they should, iron missing from room .Staff was nice and friendly, hotel transportation driver was so nice Minaj. The hotel was near all major attraction it Is a great place to stay for the price.
Stayed 5 nights in May 2023
Response from Hotel Managament on 31 May 2023
Dear Yolanda,Thank you for the feedback. We are disappointed to hear about your experience, and we apologize that our service was not to our usual standard.We always aim to deliver a great experience. We are very disappointed when we miss the mark which we clearly have on this occasion.Thanks for taking the time to bring this to our attention. Only through such feedback can we continue to improve all aspects of our offering.We hope to welcome you again and serve you better.Kind regards,

10/10 Excellent

hadia

Stayed 1 night in May 2023
Response from Hotel Managament on 16 May 2023
Dear Hadia,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 Good

KAOHUNG

Stayed 1 night in Apr 2023
Response from Hotel Managament on 3 May 2023
Dear,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

2/10 Terrible

MAIDA E

Stayed 10 nights in Apr 2023
Response from Hotel Management on 1 May 2023
Dear Maida, Thank you for your feedback about your recent stay with us.We are looking forward to welcome you back soon.Best regards,

10/10 Excellent

marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Un excellent séjour Chambre de standing et fonctionnelle Un vrai atout sur le personnel qui est aux petits soins Le restaurant de l hotel est excellent à un tarif très abordable Piscine rooftop toujours au soleil!
Stayed 9 nights in Mar 2023
Response from Hotel Managament on 7 Apr 2023
Cher Marie,Merci d'avoir partagé votre commentaire avec nous.Nous sommes très heureux de savoir que vous avez apprécié votre temps avec nous.Nous espérons vous accueillir à nouveau.Cordialement,

10/10 Excellent

Michael

Stayed 5 nights in Mar 2023
Response from Hotel Managament on 27 Mar 2023
Dear Michael,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schönes Hotel. Freundliches Personal, tolles Frühstück. Dreimal täglich Shuttle zur Dubaimall und Strand la mer. Wir kommen gerne wieder
Stayed 6 nights in Mar 2023
Response from Hotel Managament on 20 Mar 2023
Dear Kristen,Thank you for taking the time to give us your feedback about your stay with us at Aloft Al Mina.We are delighted to hear that you enjoyed your staying experience with us.It is great to read that our associates were able to make you feel welcome, and we look forward to having you back here in the future!Kind regards,

8/10 Good

Endre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Hotel Managament on 13 Mar 2023
Dear Endre,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

RANJU

Stayed 1 night in Feb 2023
Response from Hotel Managament on 20 Feb 2023
Dear Ranju,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Ahmed

Stayed 3 nights in Feb 2023
Response from Hotel Managament on 13 Feb 2023
Dear Ahmed,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

2/10 Terrible

neda

Stayed 1 night in Feb 2023
Response from Hotel Managament on 13 Feb 2023
Dear Neda,Thank you for sharing your review with us.We are disappointed to hear your stay was not up to your expectations.We will look further into it and fix the issues you faced with us this time.We hope to welcome you again and serve you better.Kind regards,

10/10 Excellent

Ibrahima

Stayed 4 nights in Feb 2023
Response from Hotel Managament on 10 Feb 2023
Dear Ibrahima,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

HIDEKAZU

Stayed 3 nights in Jan 2023
Response from Hotel Managament on 31 Jan 2023
Dear,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Asif

Stayed 1 night in Jan 2023
Response from Hotel Managament on 31 Jan 2023
Dear Asuf,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

8/10 Good

AZUSA

Stayed 2 nights in Jan 2023
Response from Hotel Managament on 30 Jan 2023
Dear Azusa,Thank you for sharing your comments with us. We are delighted the team looked after you, and we hope you can enjoy a more extended stay at our hotel on your next visit to Dubai.Kind regards,

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Hotel Managament on 17 Oct 2022
Dear Paramjit,Thank you for taking the time to give us your feedback about your stay with us.We are delighted to hear that you enjoyed your staying experience with us.We hope we can welcome you for a more extended period next time. Kind regards,

10/10 Excellent

Edmund

Stayed 1 night in Mar 2022
Response from Aloft Al Mina Family on 4 Mar 2022
Dear Guest, Thank you so much for taking the time out to share your valuable feedback and rating us 10 on Hotels.com. We highly appreciate the kind words you have shared and we hope we were able to exceed your expectations during your time with us. We hope we have the opportunity to welcome you back again soon. Warm Regards

6/10 Okay

chawki, east rutherford

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Contruction going on at the hotel. Paid for breakfast during booking but was not allowed to have it.
Stayed 4 nights in Jan 2022
Response from Aloft Al Mina Family on 10 Jan 2022
Dear Guest, Thank you so much for taking the time out to share your valuable feedback. We would firstly like to apologize for the inconvenience caused during your time with us. We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken. We hope this incident has not tainted your confidence in us and we hope we have the opportunity to welcome you back again. Warm Regards

10/10 Excellent

Abisola

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and organized property occupied with high class guests.
Stayed 4 nights in Dec 2021
Response from Aloft Dubai Airport Family on 4 Jan 2022
Dar Abisola, Thank you so much for taking the time out to share your valuable feedback and rating us on Expedia.com. We are pleased to learn that your stay with us was pleasant. We hope we were able to meet your expectations during your time with us. We hope to welcome you back again soon. Warm Regards

10/10 Excellent

Dileep Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Stay
Very personable service given by front desk clerk,Srijana,She remembered me by name from check in to Checkout which means a lot to me,I wish her all the best for her future.thanks for you’re good service
Stayed 5 nights in Dec 2021
Response from Shanthosh Kumar on 2 Jan 2022
Dear Mr. Kumar , Thank you very much for choosing to stay in Aloft Al Mina and sharing your feedback here with us . I was happy to hear that you were satisfied with our hotel service standards and personally appreciating Srijana . I have personally shared your feedback with her and she was delighted to hear it . Once again thank you very much for your response and look forward to welcome you to back to our hotel

6/10 Okay

Abdullah

Business traveller
Liked: Property conditions & facilities
It was ok
Stayed 4 nights in May 2021
Response from Aloft Al Mina Family on 31 May 2021
Dear Abdullah, Thank you so much for taking the time out to share your valuable feedback. We would like to apologize for any inconvenience caused during your stay with us. We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken. We hope this incident has not tainted your confidence in us and we eagerly look forward to welcoming you back again soon. Warm Regards

8/10 Good

Ramy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful facility but the issue is the front desk performance not matching with the facility name level
Stayed 2 nights in May 2021
Response from Le Meridien Dubai Family on 31 May 2021
Dear Ramy, Thank you so much for taking the time out to share your valuable feedback and rating us 8 on Hotels.com. We are pleased to learn that your stay with us was pleasant. We would like to apologize for any inconvenience caused during your stay with us. We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken. We hope this incident has not tainted your confidence in us and we eagerly look forward to welcoming you back again soon. Warm Regards

10/10 Excellent

Cesare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found myself really good, I highly recommend …
Stayed 7 nights in Mar 2024
Response from Management team on 3 Apr 2024
Dear Cesare,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Souleymane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Dear Souleymane,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

8/10 Good

Sadia

Stayed 10 nights in Feb 2024
Response from Management Team on 25 Mar 2024
Dear Sadia,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

SHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on 9 Feb 2024
Dear Shim,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Mohammad raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Management on 29 Jan 2024
Dear Mohammad,Thank you for your feedback about your previous stay with us.We hope that we will get to welcome you back soon.Kind regards,

10/10 Excellent

Christoph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trotz einer großen Baustelle vor der Tür war es sehr ruhig und entspannt. Sehr nettes und hilfsbereites Personal.
Stayed 5 nights in Dec 2023
Response from Hotel Management on 4 Jan 2024
Dear Christoph,We thank you for your valued feedback and regret to hear about the issues you faced during your stay. Unfortunately we are currently being affected by nearby roadside construction works, however we have been assured that this is a temporary issue which will be recovered shortly. In the meantime we value your comments and will use them to improve our guest services in the future. We look forward to welcoming you back again soon for a pleasant stay! Kind regards,

6/10 Okay

KAOHUNG

Stayed 1 night in Apr 2023
Response from Hotel Management on 1 May 2023
Dear Kaohung, Thank you for your feedback about your recent stay with us.We are looking forward to welcome you back soon.Best regards,

10/10 Excellent

Lukas

Response from Aloft Al Mina team on 17 Apr 2023
Thank you for taking the time to give us your valued feedback, look forward to welcoming you back again soon!