Outdoor pool, pool loungers

Reviews of Al Khoory Courtyard Hotel

Al Khoory Courtyard Hotel
Al Waha St, Dubai, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Saman Wahed

Travelled with group
Liked: Staff & service, property conditions & facilities
I liked the swimming pool and also breakfast
Stayed 10 nights in Apr 2024
Response from Al Khoory Courtyard Hotel Management. on 12 May 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excellent

Yolanda, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
I love my stay there
Stayed 6 nights in Mar 2024
Response from Al Khoory Courtyard Hotel Management. on 26 Mar 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excellent

Anas, Sabah Alsalem

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly. Hotel and room were very clean. If you stay in this hotel you need car.
Stayed 2 nights in Mar 2024
Response from Al Khoory Courtyard Hotel Management. on 10 Mar 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

6/10 Okay

Navid

Business traveller
Liked: Cleanliness, staff & service
It's a new hotel and the building is clean and modern. Although everything was new, the showerroom floor was not sloped properly and water was always accumulated there, which was not pleasant. Controlling the temprature of water was very difficult if not impossible. The staff were polite and helpful. The neighborhood was terrible, far from everywhere, dirty, and ugly. Overally, it is ok if you are travelling alone for business. For families and vacation? I don’t think so.
Stayed 2 nights in Mar 2024
Response from Al Khoory Courtyard Hotel Management. on 7 Mar 2024
Dear Valued Guest,Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations.I sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excellent

Saher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Al Khoory Courtyard Hotel Management. on 13 Feb 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Al Khoory Courtyard Hotel Management. on 12 Feb 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.

10/10 Excellent

BAL MURALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Al Khoory Courtyard Hotel Management. on 22 Mar 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Al Khoory Courtyard Hotel Management. on 8 Feb 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

2/10 Terrible

Rubina

Stayed 3 nights in Oct 2023
Response from Gopinath Gopalan - Hotel Manager on 4 Nov 2023
Dear Valued Guest, Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations.I sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Gopinath Gopalan.Hotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Gopinath Gopalan - Hotel Manager on 4 Nov 2023
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

10/10 Excellent

Hatim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to take the opportunity to thank Kishan Negi who had served me many mornings at the breakfast coffee. He always had a huge smile on his face, very resourceful with suggestions & alternatives. Very knowledgeable about the menue. I as very friendly & professional. Kishan made my stay much better with his helpful insights.
Stayed 8 nights in Aug 2023
Response from Gopinath Gopalan - Hotel Manager on 4 Oct 2023
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Gopinath GopalanHotel Manager

8/10 Good

Tareq

Stayed 1 night in Aug 2022
Response from Al Khoory Courtyard Hotel on 25 Aug 2022
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay.We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and the location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile,please do contact us at your convenience for any requirements for your future stay in Dubai.Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management

8/10 Good

Sidney Nyoungho Fulai

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not very smooth check in and check out process
The hotel room and Communal areas were very clean and comfortable. I enjoyed the services and food at the restaurant Mr Jack who assisted me during check in was simply Amazing. However my check in and checkout process wasn’t as smooth. During check in, I was asked to pay 900AED for the reservation despite paying £159 via hotels.com, got me surprised. I am not sure why the receptionist didn’t see that until I showed them the receipt. I was then asked to pay just the 200AED deposit. My check out wasn’t smooth as well. I was delayed at the reception during check out. I was asked to wait while they inspect my room which to me was ridiculous because I have never experienced that in any hotel before and I travel a lot actually. it took more than 30 minutes for them to figure out the amount I am to be reimbursed from my deposit. This made me to almost miss my flight and I wasn’t quite happy about it
Stayed 2 nights in May 2022
Response from Al Khoory Courtyard Hotel on 20 Jun 2022
Dear Mr. Nyoungho, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you had a satisfying experience. On the other hand, we regret to hear that there were certain aspects of your stay which fell below your expectations, and we apologize for the inconvenience caused. Please rest assured that we will carry out the necessary measures to correct and further enhance our services. Thank you for your feedback which is so important for us. We look forward to welcoming you again soon. Best regards, Al Khoory courtyard Hotel Management

10/10 Excellent

TAEJOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Al Khoory Courtyard Hotel Management. on 17 Feb 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excellent

Sergio Raul Soto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la privacidad
Stayed 11 nights in Jan 2024
Response from Gopinath Gopalan on 26 Jan 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Gopinath GopalanHotel Manager

8/10 Good

Tommi

Liked: Cleanliness, staff & service, room comfort
Perus mukava hotelli, sijainti huono koska aina piti lähteä johonkin, sijainnissa ei mitään. Ravintola ok, aamiainen suppea.
Stayed 8 nights in Dec 2023
Response from Gopinath Gopalan on 7 Jan 2024
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

10/10 Excellent

Natalie

Stayed 8 nights in Nov 2023
Response from Gopinath Gopalan on 11 Dec 2023
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Bon séjour dans cet hôtel. Il y'avait juste la propreté de la salle de bain qui n'était pas irréprochable.
Stayed 4 nights in Nov 2023
Response from Gopinath on 14 Nov 2023
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

10/10 Excellent

Corinne, Luzern

Stayed 3 nights in Oct 2022
Response from Al Khoory Courtyard Hotel on 24 Mar 2023
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Dhiraj Bagai,Hotel Manager