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Reviews of Al Jawhara Gardens Hotel

4 out of 5
Al Jawhara Gardens Hotel
Port Saeed Street, Deira, Opposite Deira City Centre, Dubai

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 237 reviews" "
Rating 8 - Good. 94 out of 237 reviews" "
Rating 6 - Okay. 44 out of 237 reviews" "
Rating 4 - Poor. 15 out of 237 reviews" "
Rating 2 - Terrible. 15 out of 237 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were supposed to be non smoking but smelled like smoke had to move to new room but same thing they did have someone come by and spray but only last a bit. Has carpet but had to wear shoe because carpet was sticky. Wife got bit by bed bugs or something. Front desk polite and friends other staff also friendly and helpful. Hotel needs up grades and says free breakfast but does not have it he restaurant was closed down.
Stayed 2 nights in Nov 2023

2/10 Terrible

Angeles

Stayed 1 night in Nov 2023

10/10 Excellent

Nessim

The hotel is clean and the stuff is friendly and helpful.
Stayed 3 nights in Oct 2023

8/10 Good

Yasser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

4/10 Poor

Ferruh, London

Travelled with partner
Disliked: Property conditions & facilities
This property was supposed to be 4 star. It should be 2 star at best. Nowhere near other 3 star hotels like Premier Inn etc. Run down and aged. Food wasnt great either.
Stayed 1 night in Mar 2023

2/10 Terrible

Abid

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
very close to shopping area, quite and safe. But very very dirty and falling apart, Room was very old, chairs were broken, rug was century years old, full of ever stick mud. TV was analog in this digital world. air vents full of dust. Rest room was horrible, full of molds all around, leaking toilet drain, Half uncovered shower, so water all over floor after taking shower. The world worst hotel I ever experienced, and definitely will never ever go back to this hotel, complete waste of money.
Stayed 3 nights in Mar 2023

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, good service
Stayed 2 nights in Feb 2023

10/10 Excellent

Ahmad, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 5 nights in Feb 2023

2/10 Terrible

Rayan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Scary and dirty hotel I regret to stay there I will never recommend anyone
Stayed 1 night in Feb 2023

10/10 Excellent

Cecilia Elizabeth Gamboa

Liked: Cleanliness
Very good excellent service friendly people
Stayed 6 nights in Jan 2023

6/10 Okay

Fattah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They can be better
Stayed 3 nights in Jan 2023

10/10 Excellent

Masooma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Hassanen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are ok

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Hitesh

Liked: Staff & service, amenities
Disliked: Property conditions & facilities

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2022

10/10 Excellent

Ifeoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2022

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

mehmet fatih

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great as always. Amazing customer service always when I stay here. Always made to feel welcome. Also, one of the staff Nishad goes out of his way to always help us during our stay!
Stayed 1 night in Mar 2022

10/10 Excellent

Tigist

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in time was lengthy
Stayed 1 night in Jan 2022

6/10 Okay

Abdulqadir

Travelled with partner
Disliked: Property conditions & facilities
The hotel requires to be updated as there is a very strong smell of mould. Good location but hotel is not appealing.
Stayed 1 night in Jan 2022

10/10 Excellent

MAIERDANJIANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Reza

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019
Response from Sandip Mistry on 12 Dec 2019
Dear Valuable Customer Thank you for taking the time and write the review, I would like to know more about your stay if you would give more brief about the stay at the Al Jawhara Hotel Apartment.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. The hotel is a walking distance to the city center and metro train. The hotel was comfortable and quiet.
Stayed 2 nights in Nov 2019
Response from Sandip Mistry on 12 Dec 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Hotel Apartment as your home away from home during your trip to Dubai. We appreciate your comments and your comment.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Sandip Mistry on 12 Dec 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Hotel Apartment as your home away from home during your trip to Dubai. We appreciate your comments and your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Sandip MIstry on 12 Dec 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Hotel Apartment as your home away from home during your trip to Dubai. We appreciate your comments and your comment.

8/10 Good

Anthony

Stayed 2 nights in Oct 2019

8/10 Good

SamK., Cleveland, OH USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, room was clean, odor-free and the bed was comfortable. This was an older building but it seemed to be well-maintained. Two ladies at the front desk were friendly, helpful and super-efficient.
Stayed 3 nights in Oct 2019
Response from Sandip Mistry on 12 Dec 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Hotel Apartment as your home away from home during your trip to Dubai. We appreciate your comments and your comment.

8/10 Good

Sam, Cleveland, OH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean. The property was old and outdated but it seemed to be well-maintained. Staff was exceptionally efficient and friendly.
Stayed 3 nights in Oct 2019
Response from Sandip Mistry on 12 Dec 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Hotel Apartment as your home away from home during your trip to Dubai. We appreciate your comments and your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, helpful, professional. Enjoyed rooftop pool. Breakfast was very good.
Stayed 1 night in Aug 2019

10/10 Excellent

Abdikhadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2019

6/10 Okay

Matthew, New York

Business traveller
Liked: Cleanliness, staff & service, amenities
The shower water was coming out the tub So there was water all over the bathroom The tv was all in Arabic no English at all to understand
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the stay , good night sleeps, comfortable, nice staff hospitality and fine hotelilality. And I do have a suggestion to the hotel management that the floor is carpeting, overtime can get very dirty, best is to use mosaic or wood flooring, unless they shampoo the carpet every week., but not a big deal anyhow, I recommend, if you go to Dubai, this is a good hotel.
Stayed 4 nights in Apr 2019
Response from Sandip Mistry on 28 Apr 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Saud

Disliked: Cleanliness, staff & service, room comfort
The reception staff dont relay in reality, they try to show of and normally they dont have enough informations at all.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Close to Deira City Centre and Metro. Quiet area
Stayed 8 nights in Mar 2019
Response from Executive from GM's Office on 18 Jun 2019
Dear Valued Guest, Al Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara gardens Hotel as your home away from home during your trip to Dubai. We appreciate your time and efforts to write your valuable comments. As you mention, we have an excellent location for exploring Dubai and the surrounding areas. We look forward to welcoming you for another grand experience, perhaps next time for a longer stay! Regards, Executive from GM's Office.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

2/10 Terrible

zaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel and dirty room with old furniture
Very old furniture Bathroom smell at the time Dirty windows 20 century fridge We haven’t been given the Top floor promised Breakfast not worth at all Very less option Plus much more bad things
Stayed 5 nights in Feb 2019

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the hotel was extremely friendly, quiet and restful. all transport and shopping within easy walk Would be very happy to stay there again
Stayed 15 nights in Jan 2019
Response from Renukrishna Ratheesh on 30 Jan 2019
Dear Valued Guest As Salaam Aleikum! Greetings from Al Jawhara Group of Hotels and Apartments! On behalf of the management of Al Jawhara Group of Hotels and Apartments, I would like to take this opportunity to thank you for choosing our Al Jawhara Gardens Hotel during your trip to Dubai as your second home. We appreciate your time and efforts to write your valuable comments. We are so glad to hear that you enjoyed your stay. Thank you for rating us and for recommending our hotel to other travelers. It was a pleasure to have you as our guest. It will be my honor and I will be more happy to facilitate on your next visit ….. Regards, Renukrishna Ratheesh Executive from GM's Office.