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Response from Avani Deira Dubai Hotel on 6 Feb 2024
Dear Mohannad Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We would be happy to welcome your suggestions for improvement so we can continue to offer a well-balanced value for your money. Please do let us know how we can serve you better. We hope to welcome you again soon.
Response from Avani Deira Dubai Hotel on 6 Feb 2024
Dear darya We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Response from Avani Deira Dubai Hotel on 26 Jan 2024
Dear khalid Thank you for taking the time to rate us on Google.com. We hope to welcome you again soon.
10/10 Excellent
Nawaf
25 Dec 2023
Liked: Cleanliness
Nawaf
Stayed 3 nights in Dec 2023
Response from Avani Deira Dubai Hotel on 26 Jan 2024
Dear Nawaf Thank you for taking the time to rate us on Google.com. We hope to welcome you again soon.
10/10 Excellent
Rakib
24 Nov 2023
Rakib
Stayed 3 nights in Nov 2023
Response from Avani Deira Dubai Hotel on 14 Dec 2023
Dear RakibThank you for taking the time to rate us on Expedia. We hope to welcome you again soon.
4/10 Poor
j
Travelled with family
16 Nov 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The Bad: shower temp kept changing, all drains needed plugs removed manually, no 110V outlets (1 in wsh didn’t work,) breakfast buffet was below par
The Good : bedding was good and comfortable
j
Stayed 3 nights in Nov 2023
Response from Avani Deira Dubai Hotel on 11 Dec 2023
Dear j Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered. Your feedback is valuable, and we'll address these concerns to ensure a better experience for our guests. We're pleased that you found the bedding comfortable. If you choose to stay with us again, we'll do our best to make your experience more enjoyable.
Response from Avani Deira Dubai Hotel on 30 Oct 2023
Dear Yannick We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Response from Avani Deira Dubai Hotel on 30 Oct 2023
Dear Khalid We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Great base location. Best &Friendly staff and a great breakfast. Room was good as expected we always ⭐️⭐️⭐️⭐️⭐️
Moaed Sami
Stayed 3 nights in Apr 2023
Response from Avani Deira Dubai Hotel on 24 Apr 2023
Dear Moaed Sami We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Exactly what you expect, with friendly and helpful staff. Decent shower for once, good shopping nearby. Parking is in the basement, quite and Free. 🌹👍
Moaed
Stayed 3 nights in Mar 2023
Response from Avani Deira Dubai Hotel on 24 Apr 2023
Dear MoaedWe are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
A really enjoyable stay!Excellent upgraded room,good breakfast and helpful and friendly staff...and finally, a special word of praise for Head Concierge Nisath nothing was ever too much trouble for him....thank you all for a very pleasant stay!
henry
Stayed 3 nights in Feb 2023
Response from Avani Deira Dubai Hotel on 26 Apr 2023
Dear henryWe are delighted to learn that you enjoyed your stay and we appreciate your kind praise of our team members, particularly Nisath. I will ensure to share this feedback with him and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service. We hope to welcome you again soon.
10/10 Excellent
Qingwen
18 Feb 2023
Qingwen
Stayed 1 night in Feb 2023
Response from Avani Deira Dubai Hotel on 26 Apr 2023
Dear QingwenThank you for taking the time to rate us on Hotels.com. We hope to welcome you again soon.
Most of the staff are friendly. Nice foods but expensive. Overall, it is a good experience and a nice stay.
Olufisayo
Stayed 6 nights in Nov 2022
Response from Avani Deira Dubai Hotel on 5 Dec 2022
Dear OlufisayoWe appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
Response from Avani Deira Dubai Hotel on 5 Dec 2022
Dear Joseph OrionoWe are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
8/10 Good
Tayab
Travelled with partner
15 Nov 2022
Liked: Staff & service
The concierge was excellent.
All of them were helpful
Tayab
Stayed 6 nights in Nov 2022
Response from Avani Deira Dubai Hotel on 5 Dec 2022
Dear TayabWe appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.
10/10 Excellent
Aleem
1 Nov 2022
Aleem
Stayed 6 nights in Oct 2022
Response from Avani Deira Dubai Hotel on 13 Dec 2023
Dear AleemThank you for taking the time to rate us on Expedia. We hope to welcome you again soon.
Exceeded my expectations. All staff are very friendly and make you feel at home and welcomed. I would definitely stay at Avani @ Deira when I come to Dubai again .
Pros:
Ideally located
Friendly staff
Clean
Amazing breakfast. Lots of options!!
Cons:
None
Aleem
Stayed 1 night in Oct 2022
Response from Avani Deira Dubai Hotel on 11 Nov 2022
Dear AleemWe are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Very accommodating,friendly environment and the staff are excellent servic.
Melba
Stayed 8 nights in Oct 2022
Response from Avani Deira Dubai Hotel on 11 Nov 2022
Dear MelbaWe are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Recently stayed at the Avani Hotel in Deira with my 2 friend and other family members. We had an amazing time. All the staff were fantastic, really helpful. The rooms were great as was the food. We didn't want to go home. Can't wait to go back
Moaed
Stayed 2 nights in Oct 2022
Response from Avani Deira Dubai Hotel on 20 Oct 2022
Dear MoaedWe are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
8/10 Good
fadi, Hawally
Business traveller
3 Jun 2022
Liked: Cleanliness, staff & service
Nice check in, lobby full of people and too loud lobby due disco
fadi
Stayed 1 night in Jun 2022
Response from Avani Deira Dubai Hotel on 21 Sept 2022
We have noted your comments and please rest assured that they have been addressed with concerned departments as to take the appropriate action to prevent recurrences. Thank you for your feedback and we hope to welcome you again soon.
Good hotel close to the metro
Swagat restaurant was good
Nitesh
Stayed 8 nights in Mar 2022
Response from Avani Deira Dubai Hotel on 21 Sept 2022
We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
2/10 Terrible
Mohamed Gamal
19 Mar 2022
Mohamed Gamal
Stayed 8 nights in Mar 2022
Response from Avani Deira Dubai Hotel on 21 Sept 2022
Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We would be happy to welcome your suggestions for improvement so we can continue to offer a well-balanced value for your money. Please do let us know how we can serve you better. We hope to welcome you again soon.
Response from Avani Deira Dubai Hotel on 21 Sept 2022
We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Response from Avani Deira Dubai Hotel on 21 Sept 2022
We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
The air conditioning was too much and it couldn’t turn off . Even the engineer visited the room . Also couldn’t open the window . Beside that staff are very nice and room was big
Dear Guest, Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We would be happy to welcome your suggestions for improvement so we can continue to offer a well-balanced value for your money. Please do let us know how we can serve you better. We hope to welcome you again soon.
Dear Guest, We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
6/10 Okay
Khalid
27 Mar 2021
Khalid
Stayed 6 nights in Mar 2021
Response from Avani Deira Dubai Hotel on 13 Dec 2023
Dear Khalid Thank you for taking the time to rate us on Expedia. We hope to welcome you again soon.
Dear Guest
Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We would be happy to welcome your suggestions for improvement so we can continue to offer a well-balanced value for your money. Please do let us know how we can serve you better. We hope to welcome you again soon.
I really loved the hotel, I missed it the minute I left. The room was really comfy and relaxing, I definitely recommend it. The only problem was the pool was cold, there was an issue with the heating system. They needed time to fix it but It was my time to check out. Otherwise its a great hotel😊
Saeda
Stayed 6 nights in Dec 2020
Response from Avani Deira Dubai Hotel on 13 Dec 2023
Dear Saeda Thank you for taking the time to rate us on Expedia. We hope to welcome you again soon.
10/10 Excellent
Moaed, Chester
Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
i have stayed in this hotel on 3 different occasions, the rooms are very clean, housekeeping is top notch here, customer service is great. just didn't like the new restaurant breakfast they serve less for food compared to the previous restaurant overal it's always a great experience and good value for your money i would recommend this hotel to anyone.
Jfitness
Stayed 8 nights in Dec 2020
Response from Avani Deira Dubai Hotel on 13 Dec 2023
Dear Jfitness Thank you for taking the time to rate us on Expedia. We hope to welcome you again soon.
6/10 Okay
Godfrey
Business traveller
11 Dec 2020
Disliked: Property conditions & facilities
Godfrey
Stayed 3 nights in Dec 2020
Response from Avani Deira Dubai Hotel on 13 Dec 2023
Dear Godfrey Thank you for taking the time to rate us on Expedia. We hope to welcome you again soon.
10/10 Excellent
Verified traveller
13 Sept 2020
Verified traveller
Stayed 14 nights in Aug 2020
Response from Avani Deira Dubai Hotel on 13 Dec 2023
Dear GuestThank you for taking the time to rate us on Expedia. We hope to welcome you again soon.
Dear Mohammed
We are pleased to learn you have enjoyed your stay with us and appreciate the small details that make all the difference. Thank you for your contribution, we hope to welcome you again soon.
Close to where we needed to be
Train station a short walk
Walter
Stayed 9 nights in Jan 2020
Response from Avani Deira Dubai on 24 Feb 2020
Dear Walter
The hotel being easily accessible especially with the Metro on the doorstep indeed makes it easier to explore Dubai. Thank you for your feedback.
The hotel stuff are very rude and no one can stay in a such bad hotel with this kind of stuff
Verified traveller
Stayed 1 night in Jan 2020
Response from JJ on 16 Feb 2020
Dear Sir, Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We greatly appreciate your feedback and have noted your comments. Please rest assured that this shortfall has been addressed with the concerned head of department to investigate and to take the appropriate action to prevent recurrences. Thank you for your contribution, we hope to welcome you again soon.
Dirty facility, worst service , staff very Lazy And slow ,bathroom old and not been remodel forever, walking floor uneven, stay way from these bad property not even 2 Stars , it’s miss leading.
David
Stayed 1 night in Jan 2020
Response from JJ on 16 Feb 2020
Dear David, Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We greatly appreciate your feedback and have noted your comments. Please rest assured that this shortfall has been addressed with the concerned head of department to investigate and to take the appropriate action to prevent recurrences. Thank you for your contribution, we hope to welcome you again soon.
4/10 Poor
Joel
Travelled with group
23 Dec 2019
Liked: Cleanliness
Disliked: Staff & service
Definitely one of the poorest 5 star hotels I’ve stayed in. Everything from food, room and service would be in my opinion a 3 star service.
Joel
Stayed 2 nights in Dec 2019
Response from JJ on 29 Dec 2019
Dear Joel, Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We greatly appreciate your feedback and have noted your comments. Please rest assured that this shortfall has been addressed with the concerned head of department to investigate and to take the appropriate action to prevent recurrences. Thank you for your contribution, we hope to welcome you again soon.
6/10 Okay
Sandeep
Travelled with family
19 Dec 2019
Liked: Staff & service
Disliked: Cleanliness
Not at all good
As per photos on website the room were look very specious & clean. But it was opposite to this. Room was not clean properly & bathroom exhaust is not working at all
Sandeep
Stayed 5 nights in Dec 2019
Response from JJ on 29 Dec 2019
Dear Sandeep, Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We greatly appreciate your feedback and have noted your comments. Please rest assured that this shortfall has been addressed with the concerned head of department to investigate and to take the appropriate action to prevent recurrences. Thank you for your contribution, we hope to welcome you again soon.