Downtown Westbury Trip

I love the location to be near my daughter in Murray hill. I didn’t like that I arrived at 9:30am on a Tuesday and they didn’t let me check in early even though rooms were available. She said it would be an early check in charge. I usually stay at Bonvoy properties and that would never happen. The room was fine. The bed and pillows very comfortable and the halls clean. Lobby nice sitting areas and friendly staff at the door. Overall good

The hotel was in a great location and It was easy to get around. It was very clean, quiet, and comfortable. I would definitely recommend staying here.

Location is amazing! Rooms are bare bones - not to hang out in - but to sleep right in the heart of NYC! Price is great. Definitely older building vibe…no vent in washroom. I’d stay again for affordability, location. And no need to hang out in room when In NYC - but a good place to sleep! All good!

It was a heatwave in the city, and the air conditioning in every room barely worked. They were very kind, and tried to help. They moved us multiple times trying to find a room with a consistent working AC and put fans in the rooms but it was pretty brutal. TV Remote didnt work either, had to have maintenance come fix it . Only one working elevator, took 5-8 minutes to go up or down every time. Staff wonderful.

Great spot for the young, beautiful, bougie crowd. Obnoxiously overpriced drinks. Room was small but clean and contemporary. Rooftop bar views were awesome. Bar staff on the rooftop need to learn better manners - the guests shouldn't be treated as an inconvenience with a side of snarkiness.