Search Hotels in Downtown Rockford, Rockford

"This is an old hotel and it shows! "

"The staff was wonderful and very friendly. When walking in the entrance was clean. You are hit with a stronger than normal smell of cleaner which was a bit odd. Beyond the lobby, the hotel seems to be in the older side and does appear to require updating and repairs. By all means it was not straight up gross but it was not my level of liking (apparently I am bougie). Hallways smelled pretty “herbal” but that is not the hotels fault. Once in the room, it was clean but did not look like the photos shown when booking but quite a bit more aged. It was most certainly not my most favorite stay and a bit pricier for the quality of the hotel but it was convenient for having to make a last minute call for a family funeral. Just was not expected based on the what was shown when booking."

"Clean room nice staff everything worked"

"They should have offered a late check out longer than 30 minutes."

"The continental breakfast is not the best"

"We had a mixup with Expedia regarding our reservation and the manager was AMAZING. He refunded our deposit and gave us a room. He also recommended a restaurant which gave us a discount for staying at the hotel. There was an old stain on one of the pillowcases, but we just switched to another pillow, there were so many! We would definitely stay here again."

"The room was stale smelling, the bathroom sink and toilet was clogged. When I brought it to the staff’s attention he told me to go to the community bathroom, get a plunger and plunge the toilet myself. The front desk told me to keep the plunger in my room for the duration of my stay because he knew it would happen again and he would be up later to drop me off a zip it tool so I could snake and unclog the sink myself! The shower diverter didn’t operate correctly, and the ironing board was completely broken, I had to lay it across the bed in order to use it. They never acknowledged our complaints or did anything to try to help or accommodate us. Never in life will I ever stay at this hotel again. Worst experience I ever had!!"

"I wanted to like this place! It's right on the river, but I got a parking lot view that came with loud noises all night. The room had a sticky, dirty stain on the carpet between the beds. The shower had a hair on the floor. There was a rubber band on the floor from someones braces. I went to the restaurant for an adult beverage and the view was lovely. Sadly, the service was pretty lousy even though I was the only customer for at least 10 minutes. The beds were comfortable, and breakfast was night. Overall, I felt like it was overpriced for what it was."

"The king suite was huge! Great for a small group to hang out. Very soft sheets and a new clean bathroom."