Search Family-Friendly Hotels in Downtown Johannesburg

"We dis not have breakfast. Check in took a long time. Staff was there (in a nearby reception) watched as the line grew and did not call anyone to accelerate process. I sent a message to the hotel to indicate I planned to have something delivered and inquiring if they could receive it. 60 hours passed by and they did not reply. I ordered it anyway. I received a message from the courrier that it was delivered. Upon arriving called the front desk to ask for it. They said they would check and get back to me (they never did). The following day I went down to the reception and only then they looked for it and found it."

"Staff were pleasant. Breakfast buffet is good. Carpet in room needs shampoo smelled moldy in room"

"Room big clean and pleasant."

"Convenient location Decent amenities but not very attentive service No phones in the room to connect with front desk, you have to text and response is slow No urgency and non attentive service considering it’s a airport location - you expect efficiency Shower had brown stains on grout Products are good quality TVs only gave SABC channels "

"Breakfast was very good, plenty to choose from"

"Very pleasent stay for airport stop. "

"the room was not that clean!!"

"Well trained staff Great attention to detail and service What you would expect from a 5 star hotel"

"Beautiful, impeccably maintained property in a convenient and pleasant location. Everything was perfect. The staff without exception could not have been more helpful and welcoming including Cynthia who checked us in efficiently and was able to answer all of our questions. We really enjoyed our dinner at the Bull Run which is the hotel restaurant. Will definitely return! "