Search Hotels in Downtown Gloucester, Gloucester

"I stayed there with my husband and two small children. We were supposed to stay for two nights however the heat in our room was not working. We had mechanics come up twice to fix it, second time they replaced the whole unit and in the middle of the night it completely stopped working again. There was snow outside so you can imagine it was extremely cold. My son (4yrs) had a stuffy nose. The kids didn't sleep at all that night. We decided to cancel the second night. They said we would be refunded but I have not received it. This was during February vacation and it is now mid March. I've received no information and no response. Also to top it off we had our luggage plus our kids luggage and having no access to the second floor via elevator is so inconvenient! We had to go up stairs to the second floor with everything. Just seems odd for a family hotel. I will not be recommending this hotel to anyone. Very disappointed as Ive loved staying at the other doubletree locations. "

"The hotel itself was wonderful, but there is no parking available. Also, if you've never been to Salem before, this hotel is on the section of Essex St that is a pedestrian walkway ( hence no cars allowed) otherwise great hotel!"

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"Stayed here with my kid’s sports team for a tournament in Gloucester. Our room was great. Lots of space. The team used the pool. We had food delivered from a local pizza shop. I felt safe with the kids walking around to each other’s rooms in the evening/night. I was locked out of my room late at night and having someone working the front desk at that hour proved to be super helpful. He was able to get me back into my room quickly. I’d stay here again. The price was very reasonable for the area. "

"The hotel worked great for my daughter and I. We were the for college visits in the area and it was a great location for us. Nice clean rooms. "

"This property is under construction so none of the advertised amenities are open. We also woke up to no water for several hours in the morning when we were trying to get ready for a funderal. It was not a good experience. The only positive was the staff, they were friendly and helpful."

"My only complaint would be how hot/stuffy our hotel room was. We also couldn’t adjust our thermostat at all."

"This place was fine. Quiet and comfortable."

"Netflix doesn't work. Screening on the TV doesn't work. WIFI doesn't work. "