Search Pet-Friendly Hotels in Douglas

"Yes , people above us made so much noise stomping and running,and the smell of marijuana was strong "

"I made a reservation through Hotels.com, 3 days in advance. The night before our travel I received an email from Windham rewards confirming our reservation but it was for a smoking room not Non-smoking. I called the hotel phone number in the email and the woman who answered told me they had no reservation and the hotels.com wasn’t a legit 3rd party booking. (Even tho my email was from windham rewards.). I asked her manager to call me but that I had no confidence in this transaction so to cancel it if it ever came up on their system. I waited for his call on the day of travel, meanwhile I made another booking with another hotel. I finally got a call from the manager at 8pm the next night when I did a survey of the hotels.com booking. He proceeded to scream at me over the phone and then hung up on me. I would have slept in my car rather than stay here!"

"The place was falling apart. The office out front was boarded up. It looked nothing like the pictures.I drove down the side and found a sign saying open. No one was there. I called the number on the sign and no one answered. I received a call back and I voiced my concerns and that it was false advertisement and that I didn't feel safe. He said I had to go to the website to get my money back. I have contacted Hotels.com and have yet to get an answer back. I had to go to another hotel. They were booked or had a 3 night minimum to stay. I finally found one. I had to pay $195 plus I was out the money for other hotel. Don't use Hotels.com. You don't know what your getting for your money."