"This is one of the best hotels I have ever been to and has the best customer service I have ever seen. Vivian the front manager is an amazing manager and goes the extra mile to help clients and is always smiling and happy to help. The staff are well trained and the security is excellent. Issues with rooms are resolved promptly. Rooms are cleaned daily and the food in the restaurant is amazing. This is the best hotel in douala for those who need a good European standard hotel with amazing comfort and customer service. Will be returning soon as they made my stay enjoyable. "
"Spacious room, helpful staff, big bed and good internet connection speed.
Only two inconveniences: very far from the airport and a little bit complicated to spot."
"I didn't find anything positive except for the location. The WiFi didn't work at all. This is a very old building whose owners joined the Ibis chain a few years ago."