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Hotel Excelsior

Central hotel connected to a railway/underground station in Dortmund with a 24-hour front desk

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Photo gallery for Hotel Excelsior

Lobby
Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lounge
Interior entrance
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (5 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Lange Straße 1, Dortmund, NW, 44137

What's nearby

  • Westenhellweg Street - 2 min walk - 0.2 km
  • German Football Museum - 7 min walk - 0.7 km
  • Westfalenhallen - 4 min drive - 3.1 km
  • Westfalenpark Dortmund - 5 min drive - 3.3 km
  • Signal Iduna Park - 5 min drive - 3.1 km

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 9 min walk
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪Olafs - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬6 min walk
  • ‪Bistrorant Sapori D'Italia - ‬1 min walk
  • ‪Vabene - ‬5 min walk
  • ‪BackWerk - ‬5 min walk

About this property

Hotel Excelsior

Hotel near Signal Iduna Park
Hotel Excelsior provides a bar and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Smoke-free property, a lift and luggage storage
  • Guest reviews say great things about the overall value and helpful staff
Room features
All 54 rooms have comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 14.90 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 14.90 for adults and EUR 7.90 for children
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately EUR 14.9 for adults and from EUR 7.9 for children
  • Covered self-parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Excelsior?

Self-parking is available for EUR 14.90 per day. Limited spots are available.

What time is check-in at Hotel Excelsior?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 14.9 (subject to availability).

What time is check-out at Hotel Excelsior?

Checkout is at 11 AM. Late checkout is available for EUR 14.9 (subject to availability).

Where is Hotel Excelsior located?

Located in Innenstadt-West, this hotel is steps from Westenhellweg Street and 1.6 mi (2.6 km) from Signal Iduna Park. Dortmunder U and Museum Ostwall are also within 5 minutes. Westentor U-Bahn is only a 3-minute walk and Unionstrasse U-Bahn is 7 minutes.

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Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 330 out of 896 reviews
Rating 8 - Good. 295 out of 896 reviews
Rating 6 - Okay. 131 out of 896 reviews
Rating 4 - Poor. 68 out of 896 reviews
Rating 2 - Terrible. 72 out of 896 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness
It was nice city
Stayed 3 nights in Apr 2025

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, room comfort

Value for money

Perfect stay - value for money!
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot, location for Dortmund town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Very clean Friendly staff Close to town centre
Stayed 3 nights in Jul 2024

8/10 Good

Kazuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable. The central station(dortmund Hbf) is within walking distance and the nearest metro station is right in front of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotell

Totally worth the cost.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
In the centre, good breakfast.there was a small in the bathroom and the bathroom door was not closing
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and Service top! I come back by oppurtunity
Stayed 2 nights in Oct 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money but a bit dated.
Stayed 3 nights in Sep 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Soap and Shampoo not provided. Tissue was empty when we arrived. We had to go through a flight of stairs with no elevator options. Bringing heavy luggages prove to be difficult
Stayed 2 nights in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grand hotel, if perhaps a little tired in places. Close to the station, so great from transport perspective.
Stayed 1 night in Jul 2024

8/10 Good

Michard

Liked: Cleanliness, staff & service, amenities
Because of the renovation was it a little messy but clean. The room we have was like a sellar with a bad vieuw (E119) but it was clean and we only stay in the room for sleeping. 😃.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Stayed 2 nights in Sep 2024

8/10 Good

w.a.f.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the centre
Stayed 1 night in Sep 2024

8/10 Good

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
Stayed 2 nights in Sep 2024

8/10 Good

Leon

Liked: Cleanliness, property conditions & facilities
Generally a nice hotel with good staff. Its location is superb with great restaurants and the town centre so close . Only minor problem was they have irons with no ironing boards .
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Good location - close to the city centre and Dortmund Hbf train station. No A/C in the room - it was very hot in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful last minute find

What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel.
Stayed 1 night in Jul 2024

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good location and the staff were helpful. Rooms were a bit outdated and the rooms were very hot, along with all 6 pillows in the room being poor. Overall a good experience and decent quality place for the price.
Stayed 3 nights in Jul 2024

4/10 Poor

Adam

Liked: Property conditions & facilities
Disliked: Cleanliness
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Hotel staff were really nice, only issue i had was that on one of the rounds of housekeeping i was given a brown stained blanket 😨
Stayed 3 nights in Jul 2024

6/10 Okay

Kalwinder Kaur

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Stayed 5 nights in Sep 2024

2/10 Terrible

Liam

Disliked: Amenities
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Stayed 1 night in Sep 2024