On the beach, sun-loungers, beach umbrellas, beach volleyball
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Reviews of Residence Alice

3 out of 5
Residence Alice
Via Salvador Dalì, 2, Dormelletto, NO

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 24 reviews" "
Rating 8 - Good. 15 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self catering accommodation by Lake Maggiore
Had a good two week holiday - explored the surrounding area but also had a very relaxing time in the camping village. Benefited from some facilities (e.g. takeaway) that the camping village offers. Staff in the camping village are helpful, pleasant, with good command of English. A large supermarket within 100 meters from the entrance gate is also a huge bonus for self catering holiday. Had access to the small beach by the lake but a bit short of promenade in the evenings. However, the nearby towns of Arona and Angera offer some pleasant promenading and boat trips.
Stayed 14 nights in Jun 2017
Response from Simona on 8 Jul 2017
Dear Family, thank you for your visit and for your nice useful feedback! Suggestions allow us to improve and make our guests' stay more enjoyable. A friendly "goodbye" to the next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, with short walk to lake
A lovely apartment just a short walk from the lake and private beach. Can be busy during high season but for our trip nice and quiet and plenty to see and do.
Stayed 6 nights in May 2017
Response from Simona on 16 Jun 2017
Dear Guest, we thank you very much for your kind feedback and we look forward to meeting you next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff was great. Grocery store across the street. Walls were a bit thin. Overall good value.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no as expected

6/10 Okay

Dom, UK

Liked: Cleanliness, room comfort
Not quite good enough
The location is great for the price with easy access down to the lake. The apartments themselves are in nice surroundings, great for families, especially as there was a great play park available for the kids. Apartments are fairly spacious with good outside space, well equipped and clean. However, there was no pool to relax in as advertised as it was closed. There was no washer/dryer available in the room as advertised, we had to pay extra for one in a separate laundry block. There was wireless access, but we were not told the passcode on arrival so had to wait till the next day. The network was then so slow it was unuseable. It seemed like a token service provided so they can advertise having WiFi. Finally, there were long queues for check out and we were left waiting for around 20 minutes whilst they checked the room - not great when you have a flight to catch!
Response from Maurizio on 18 Jul 2015
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maurizio Baldini

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
Nestled along the shores of Lago Maggiore, Residence Alice is part of a much larger campground resort. The entire resort is bustling with activities for the young and old. Several options for dining and entertainment are abound and you may find that you need not leave, except for outings to the local sites. The only problem I found was that, although the hotel emenities lists a washer and dryer in each room, this is not true. There is a laundry room that you must pay €4.00 to wash and €4.00 to dry. This was an additional cost we did not prepare for. Other than that, I would definitely stay here again.
Response from Maurizio on 18 Jul 2015
Dear Guest, Thank you for the great review of our campsite village/residence ! We apologize for the mistake of washing machines. We published the correct communication.We are glad that you enjoyed your stay and hope to see you again very soon!

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres propre, air de jeux plus que top pour les enfants, literie et insonorisation pas terrible mais on s’y sent bien quand meme! Personnel tres cordial et aimable, cest appreciable.
Stayed 4 nights in May 2019
Response from Simona & Alessia - Réservations on 18 May 2019
Chère Famille, Merci bien de votre retour. On est bien heureux vous avoir fait passé un bon séjour chez nous! On espère donc de vous donner la bienvenue prochainement. Bien cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recidence Alice
Rent, ryddig, stille, kort vei til strand og restauranter. Harde senger Veldig dårlig internett signal
Stayed 7 nights in Jun 2018
Response from Simona - Reservations on 27 Jun 2018
Dear family, thanks for the precious review: every single suggestion can be useful to make our guests' stay even more enjoyable. We look forward to meeting you next time best regards! With kind regards,

8/10 Good

Simone, Solothurn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Am Lago Maggiore ohne Seesicht
Super schöne Anlage-überall sehr freundliches Personal, ob am Empfang. Restaurant oder Kaffee am See! Viel zu unternehmen auf der Anlage mit einem fünfjährigen! Einzig, die Betten waren extrem hart und das WiFi hat während dem gesamten Aufenthalt nicht funktioniert! Kein Schatten direkt am Pool um Kids direkt am Wasser zu beaufsichtigen!
Stayed 4 nights in Jun 2017
Response from Simona - Reservierungen on 22 Jul 2017
Sehr geehrte Familie, wir freuen uns sehr, von Ihnen zu hören, dass Sie mit Ihrem 5-jährigen Sohn einen angenehmen Aufenthalt in unserem Resort verbracht haben. Wir danken Ihnen auch für Ihr nützliches Feedback, das uns hilft, unsere Einrichtungen zu verbessern. Deshalb freuen wir uns darauf, Sie nächstes Mal wieder zu treffen!

8/10 Good

Mariolina, Vicenza

Liked: Staff & service, property conditions & facilities
Una gradevole vacanza al lago Maggiore.
Quanto proposto in rete corrisponde al vero: abbiamo prenotato una camera con la formula residence e trovato un appartamentino pulito e bene organizzato al suo interno. Abbiamo apprezzato il silenzio e la tranquillità. Il posto auto era vicino alla nostra entrata, mentre l'accesso al lago è a pochi passi, sul retro della struttura. Il personale è veloce, molto gentile e disponibile. Anche questo ha reso la nostra vacanza al lago Maggiore un'esperienza piacevole da ripetere in futuro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr Familienfreundlich
Unsere Kinder sind gerade 2 Jahre und das Jüngere 7 Monate alt geworden. Es sollte eine Art Urlaubstestversuch werden. Da das Personal und die Anlage so kinderfreundlich gestalten sind, waren die paar Tage selbst mit zwei kleinen Kindern recht erholsam. Der Seestrand hat einen sehr flachen und sandigen Einstieg was mit Kindern auch alles einfacher macht. Leider liegt direkt über diesem Teil des Sees eine Flugschneisse bei der doch ziemlich viel los ist. Das ist aber aber auch schon der einzige Negativepunkt. Alles in allem kann ich diese Anlage für Familien mit Kleinkindern sehr empfehlen.

10/10 Excellent

M, cuneo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza super ottima
Ho soggiornato 3 notti nel residence Alice e devo fare o complimenti a tutto il personale per la cortesia, competenza e diisponibilità dimostrata. Ottimo residence, i bimbi sono stati entusiasti del campeggio ed al momento hanno chiesto do ritornarci.
Response from Camping Village Lago Maggiore on 7 Sept 2016
Gentile Maurizio, grazie! Commenti tanto positivi non possono che darci grandissima soddisfazione. Non vediamo l'ora di potervi accogliere nuovamente, e soprattutto di rivedere i vostri bambini divertirsi con noi! Un grande saluto dal Lago Maggiore!

10/10 Excellent

STEPHANE, Annecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme
Calme et sérénité Equipements et atmosphère Sécurité pour les enfants

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for families

10/10 Excellent

Marion, Issy-les-Moulineaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfait
Séjour en couple dans le cadre de nos vacances estivales. L'accueil par Marco (qui parle français) s'est bien passé. Nous n'avions pas pour objectif d'utiliser tous les services du camping, nous cherchions juste un appartement dans lequel séjourné après nos visites dans les villes alentours. La résidence a donc répondu à nos attentes.

8/10 Good

Masoud

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apartamento bonito y cómodo exceptuando el sofa ca
todo estuvo bien menos la cama supletoria, un sofá cama que apenas tenía un colchón de 2cms, era como dormir directamente sobre los muelles.

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Maurizio on 12 Sept 2015
Chers Jean-Michel au nom de notre équipe, on voudrait bien vous remercier de votre visite. Dans l’espoir de pouvoir vous donner la bienvenue à nouveau, veuillez agréer, nos salutations les plus distinguées, Maurizio Baldini

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo residence
Vacanza di piacere
Response from Maurizio on 18 Jul 2015
Gentile cliente, a nome dell’intero staff desidero ringraziarla per la Sua visita. Mi auguro di averLa ancora nostro cliente. Maurizio Baldini, direttore

8/10 Good

Gabriele + Manfred, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Zwischen ziel mit allem was man braucht
Der Campingplatz ist gut ausgestattet. Nette Pizzeria mit Fruehstuecksmoeglichkeit - Servicepersonal sehr freundlich. Insgesamt noch nicht eingedeutscht' was wir sehr positiv fanden. Englisch oder italienisch sollte man ein wenig sprechen. Außer Strand bietet der Ort leider wenig. Ist halt auf Sommer Touristen ausgelegt. Strandwanderungen am See sind Fehlanzeige. Es gibt kaum Wege direkt am See. Dafür kann man Fahrräder ausleihen. Insgesamt sehr gutes Preis Leistungsverhaeltnis.
Response from Maurizio on 18 Jul 2015
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Residence gegeben haben. Wir freuen uns, dass Sie Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Maurizio Baldini

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette Appartments in Strandnähe
Nette Anlage, sehr freundliches Personal. Die Unterkünfte sind standardmässig eingerichtet und sauber. Die komplette Anlage ist sehr kinderfreundlich.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
bellino ma da meno di quello che promette
connessione internet scadente; pochi canali alla tv; pareti davvero sottili... per il resto è ottimo
Response from Maurizio on 9 Aug 2014
Buongiorno, La ringraziamo innanzi tutto per avere soggiornato nella nostra struttura. La Sua segnalazione ci offre lo spunto per informare i nostri clienti che proprio in queste ore abbiamo terminato gli interventi per il potenziamento del segnale wi-fi, compatibilmente alle caratteristiche morfologiche del luogo ed alla precisa scelta di limitare l'inquinamento da onde elettromagnetiche. Come avrà potuto notare il residence Alice si trova all'interno di un parco naturale protetto, soggetto dunque a limitazioni di natura ambientale. Per ragioni analoghe, sono altresì contenuti gli impianti di ricezione TV. Auspicando di averLa ancora come nostro cliente, in modo da verificare i miglioramenti intervenuti, porgiamo un cordiale saluto.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Empfehlenswert!
Das von uns gebuchte Appartement hat überzeugt. Eine saubere gepflegte Anlage mit sehr freundlichem Personal. Die Häuser haben teilweise Seeblick und sind durch ihre verschiedenen bunten Fassaden schön anzuschauen.
Response from Maurizio Baldini on 25 Oct 2014
Vielen Dank für Ihren Besuch in unserer Residenz. Wir freuen uns darueber und wir hoffen, Sie bald wieder willkommen zu koennen.