Search Hotels Near Dolphin Club, Ha Long

"Excellent "

"Guest service manger name Loi, very professionals overall service and friendly. Highy recommended to anyone interested to visit snd stay on this cruise. My wife and I first time trip on this cruise, we have a very enjoyed time, meals was good though out the trip, all staffs very outgoing. Thank you! Anh Lợi Kevin"

"Beautiful cruise. "

"Great cruise, staff excellent, food service amazing "

"My recent 2-day,1-night trip abroad Grand Pioneer Cruise with my husband and 2 other couples in Ha Long Bay was spectacular. From the moment we checked in at the waiting lounge, stepped on board to final farewell, every detail was executed with details. The only fly in the ointment was when disembark waiting for car pickup in the lounge, we were asked to move to the other side because the area we sat was reserved for check in customers where there was no sign to indicate that. This left us feelinga bit anticlimactic. Same situation happened when we had a brunch buffet after kayaking before checking out. We were told there was no more beef noodle soup but chicken. In the end, staff brought me chicken soup without noodle. Totally different from the first day we were on board. "

"All aspects of the cruise experience were first class, from the pick up in Hanoi, through check in, on board, incredible staff, amazing experiences and trip back. Could not fault the cruise. Dian was an amazing staff member, so attentive to any needs."

"I cannot flaw this stay at all. Your staff managed to resolve a mistake from my side without hesitation and with politeness and grace."

"Absolutely wonderful cruise! Amazing staff, fantastic food and such attention to detail and individual needs! We were so glad we chose this boat!!"

"Wonderful place to stay overnight before boarding the cruise ship"