Exterior

Reviews of The St. Regis Doha

5 out of 5
The St. Regis Doha
Doha West Bay, Doha

Reviews

9.2

Wonderful

Rating 10 - Excellent. 259 out of 356 reviews" "
Rating 8 - Good. 64 out of 356 reviews" "
Rating 6 - Okay. 15 out of 356 reviews" "
Rating 4 - Poor. 7 out of 356 reviews" "
Rating 2 - Terrible. 11 out of 356 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

simon

Stayed 7 nights in May 2024

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay as always at this beautiful property. This trip was made extra special by incredible service from Rence at the concierge team who along with the housekeeping team went out of the way to solve my problem.
Stayed 1 night in May 2024

10/10 Excellent

Hamidah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

MARIAM AL

Stayed 1 night in Apr 2024

10/10 Excellent

Dipen

Travelled with family and small children
Liked: Amenities
Karthik at Rivaaj Restaurant was AMAZING
Stayed 5 nights in Mar 2024
Response from Dogukan Korkmaz - Director of Quality on 7 Apr 2024
Dear Dipen,Thank you for taking the time to share your feedback regarding your recent dining experience at Rivaaj Restaurant. We are thrilled to hear that Karthik provided you with exceptional service during your visit.Karthik takes great pride in ensuring that our guests have a memorable dining experience, and we are delighted to see that his efforts have made a positive impact on your visit. We will be sure to pass on your kind words of appreciation to Karthik and the rest of the team at Rivaaj Restaurant.We truly appreciate your patronage and look forward to welcoming you back for another delightful dining experience at Rivaaj Restaurant.Warm regards,

8/10 Good

Turkeyah, Riyadh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, awesome view. The only one thing that the bed was not so comfy for my back, otherwise was excellent experience.
Stayed 7 nights in Feb 2024
Response from Dogukan Korkmaz - Director of Quality on 21 Mar 2024
Dear Turkeyah,Thank you for choosing to stay at St. Regis Doha and for taking the time to share your feedback with us. We are delighted to hear that you had a great stay and enjoyed the awesome view from your room.We appreciate your comment regarding the comfort of the bed and apologize for any inconvenience this may have caused. Your feedback is valuable to us as we strive to ensure the comfort and satisfaction of all our guests. Please rest assured that we will take note of your concern and explore ways to enhance the comfort of our bedding to provide a better experience for future stays.Once again, thank you for your valuable feedback, and we hope to have the pleasure of welcoming you back for another excellent experience in the future.Warm regards,

10/10 Excellent

Hasan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best hotel manager “Sofyan.” He is so understandable, kind, and generous.
Stayed 1 night in Jan 2024
Response from Dogukan Korkmaz - Director of Quality on 22 Feb 2024
Dear Hasan,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

8/10 Good

Mohammed

Liked: Cleanliness, property conditions & facilities
Access to the pool and beach has a weird small entrance, no welcome drinks offered on arrival. They have ample staff on entry but don’t really open doors and welcome you, compared to what I expect from a hotel in this level it’s a bit poor. The hotel did however give me an early check in and late check out which is appreciated. The spa experience was great special mention to Dizhaar for making it amazing
Stayed 3 nights in Jan 2024
Response from Dogukan Korkmaz - Director of Quality on 22 Feb 2024
Dear MohammedThank you for sharing your feedback regarding your recent stay with us. We appreciate your detailed comments as they help us identify areas for improvement and ensure that we continue to deliver the high level of service that our guests expect.We apologize for any inconvenience you experienced with the entrance to the pool and beach area, as well as the lack of welcome drinks upon arrival. Your feedback regarding the welcome experience and door service is valuable, and we will review this with our team to ensure that all guests receive a warm and hospitable welcome upon arrival.We are pleased to hear that you appreciated the early check-in and late check-out provided by our team. It is our goal to accommodate our guests' needs to the best of our ability, and we are glad that we could meet your expectations in this regard.Furthermore, we are delighted to hear that you enjoyed your spa experience, and we will be sure to pass on your special mention to Dizhaar. We are committed to providing exceptional service in all areas of the hotel, and we are pleased that Dizhaar made your spa experience truly amazing.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

2/10 Terrible

Abdulaziz

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Dogukan Korkmaz - Director of Quality on 28 Jan 2024
Dear Abdulaziz,Thank you for reviewing your experience at St.Regis Doha and your recent stay with us. We are distraught that you were unsatisfied with our services. If you share some more details with us about your stay, we want to improve our service quality. Best Regards

10/10 Excellent

Raza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was magnificent, the staff are so polite & helpful, the breakfast was amazing & plenty to choose from! Such a big hotel so always be ready to discover a new section amazing outdoor pool and beach area. The room was beautiful with the sea view oh also big thank you to akesh “my butler” for making my birthday special with cake & other assorts. Again thank you St Regis for the exceptional hospitality.
Stayed 2 nights in Jan 2024
Response from Dogukan Korkmaz - Director of Quality on 17 Jan 2024
Dear Raza,Thank you for sharing your wonderful experience at St Regis Doha. We are thrilled to hear that you enjoyed magnificent hospitality and found our staff to be polite and helpful. It's delightful to know that you had an amazing breakfast experience with plenty of options and that you had the chance to explore the various sections of our large hotel, including the fantastic outdoor pool and beach area.We are especially pleased that Okesh, your butler, made your birthday special with cake and other assortments. Birthdays are important occasions, and we are glad to have been a part of making yours memorable.Thank you for choosing St Regis Doha for your stay, and we look forward to welcoming you back for more exceptional hospitality in the future. If there's anything specific you'd like to highlight or if you have any additional feedback, please feel free to share.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
had the best time, front desk was very friendly and helpful same with concierge - they helped us book restaurants and things. there is an excursion desk and help you book many tours. all the staff are friendly and helpful and make it memorable
Stayed 6 nights in Dec 2023
Response from Dogukan Korkmaz - Director of Quality on 17 Jan 2024
Dear Guest,Thank you for taking the time to share your positive experience at St Regis Doha. We are delighted to hear that you had the best time and that our front desk, concierge, and excursion desk teams contributed to making your stay memorable. It's heartening to know that our staff's friendliness and helpfulness, along with their assistance in booking restaurants and tours, enhanced your overall experience.We appreciate your kind words and feedback, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.Thank you for choosing St Regis Doha, and we look forward to hosting you again.Best regards,

8/10 Good

Ljubomir

Stayed 3 nights in Dec 2023
Response from Dogukan Korkmaz - Director of Quality on 28 Jan 2024
Dear Ljubomir,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Given the absolute rating of the hotel, in addition to how the St Regis brand should fare within the Marriott portfolio, i would have expected better attention to detail and meticulousness. 1) Room cleaning daily was not consistent- came back to rolled dirty linen on the floor one evening and had to call housekeeping to clear it. Bath tub was not cleaned after use - thankfully as a family occupying more than one room, we could use others, although not ideal. Ironing board not put away after use and left in the same spot until checkout 2) internet use in rooms charged extra - for the price point and guest profile, wouldn't expect this. 3) service not always with speed and expedience. You can see the staff is trying, but given the brand and it's relative ranking within the portfolio, would expected a basic consistent standard of service beyond the property aesthetics.
Stayed 7 nights in Dec 2023
Response from Dogukan Korkmaz - Director of Quality on 17 Jan 2024
Dear Guest,Thank you for taking the time to provide detailed feedback about your recent stay at St Regis Doha. We sincerely appreciate your honest assessment of your experience. Please accept our apologies for any inconvenience or lapse in service that you encountered during your stay.Your comments regarding the inconsistencies in room cleaning, the additional charge for internet use, and the service speed have been noted, and we regret that these aspects did not meet your expectations. We will share your feedback with our management and operational teams to address the specific issues you mentioned and to implement corrective measures. It is through insights like yours that we can identify areas for improvement and take appropriate actions.Please know that your satisfaction is our top priority, and we genuinely apologize for any impact these issues may have had on your overall impression of our hotel. We would like to assure you that your feedback will be taken into consideration as we work towards enhancing the quality of our services.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.Kind regards,

10/10 Excellent

Mohamad, MISSION VIEJO

Stayed 2 nights in Dec 2023
Response from Dogukan Korkmaz - Director of Quality on 17 Jan 2024
Dear Mohamad,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dogukan Korkmaz - Director of Quality on 11 Dec 2023
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

sanjay

Stayed 1 night in Dec 2023
Response from Dogukan Korkmaz - Director of Quality on 14 Dec 2023
Dear Sanjay,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dogukan Korkmaz - Director of Quality on 11 Dec 2023
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Temur

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, and Okesh made my stay even better
Stayed 5 nights in Nov 2023
Response from Dogukan Korkmaz - Director of Quality on 4 Dec 2023
Dear Temur,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay however it was very comfortable. The staff, facilities and location were wonderful
Stayed 3 nights in Nov 2023
Response from Dogukan Korkmaz Director of Quality on 26 Nov 2023
Dear Mohammed,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excellent

HUDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience. Staff are professional and friendly . Specially Hiba and Hanan . Out door brunch was exceptional .
Stayed 2 nights in Nov 2023
Response from Dogukan Korkmaz Director of Quality on 26 Nov 2023
Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property.
Stayed 7 nights in Nov 2023
Response from Dogukan Korkmaz - Director of Quality on 15 Nov 2023
Dear Lynn,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Very clean, modern and great service. I would come again
Stayed 2 nights in Nov 2023
Response from Dogukan Korkmaz - Director of Quality on 15 Nov 2023
Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 Excellent

Alwaleed, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb beach hotels right next katara cultural village and Galaries Lafayette for some high end shopping
Stayed 22 nights in Oct 2023
Response from Dogukan Korkmaz - Director of Quality on 15 Nov 2023
Dear Alwaleed,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excellent

Adebowale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
My stay at St Regis was wonderful, excellent service from all the staffs , they were all helpful and very professional.The breakfast buffet was value for money. I would recommend and definitely use their service again.
Stayed 3 nights in Nov 2023
Response from Dogukan Korkmaz - Director of Quality on 15 Nov 2023
Dear Adebowale,On behalf of the entire team at St. Regis Doha, I would like to extend our sincere gratitude for choosing our hotel for your recent stay.We are delighted to hear that your experience with us was nothing short of wonderful, and that our staff's commitment to excellence, professionalism, and helpfulness made a positive impact on your stay. Your recommendation is the highest compliment we could receive, and we are thrilled to have exceeded your expectations.It warms our hearts to know that you enjoyed our breakfast buffet, finding it to be of great value. We continually strive to provide memorable experiences, and your feedback serves as encouragement for our ongoing commitment to excellence.Should your travels bring you back to Doha, it would be our pleasure to welcome you once again to St. Regis Doha. If there is anything specific you would like to share or if you have additional feedback, please feel free to reach out.Thank you for being our valued guest, and we look forward to the opportunity of hosting you again in the future.Warm regards,

10/10 Excellent

Zehn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2023
Response from Dogukan Korkmaz - Director of Quality on 9 Nov 2023
Dear Zehn,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 Excellent

Alwaleed, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with very friendly check in
Stayed 2 nights in Oct 2023
Response from Dogukan Korkmaz - Director of Quality on 5 Nov 2023
Dear Alwaleed,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Aateqa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and luxurious. The staff is wonderful. Everyone was so nice and helpful. I would absolutely stay here again.
Stayed 1 night in Oct 2023
Response from Dogukan Korkmaz - Director of Quality on 22 Oct 2023
Dear Aateqa,Thank you for your kind words about our property and staff. We are delighted to hear that you found the property beautiful and luxurious, and we greatly appreciate your praise for our wonderful and helpful staff. It's our goal to ensure that every guest has an exceptional experience, and your positive feedback motivates us to continue providing the best service.We look forward to welcoming you back for another stay in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback is valuable as we strive to provide the highest level of service and comfort to our guests.Warm regards,

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities
Stayed 3 nights in Sep 2023
Response from Dogukan Korkmaz - Director of Quality on 5 Nov 2023
Dear Hesham,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excellent

Jason, Miami lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and very clean. Everyone was very friendly and would recommend to anyone visiting Doha
Stayed 5 nights in Oct 2023
Response from Dogukan Korkmaz - Director of Quality on 22 Oct 2023
Dear Jason,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Dogukan Korkmaz - Director of Quality on 22 Oct 2023
Dear Amira,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Dogukan Korkmaz - Director of Quality on 22 Oct 2023
Dear Lauren,Thank you for taking your precious time to write a comment.It was a pleasure hosting you, If you could share more details about the sections in which you gave less than 5 points, we would like to improve ourselves in those sections.Have a wonderful day,

10/10 Excellent

Bob

Stayed 3 nights in Sep 2023
Response from Dogukan Korkmaz - Director of Quality on 22 Oct 2023
Dear Bob,Thank you very much for taking your precious time to submit a surveyIt is our pleasure to please you during your stay.I would be glad to see you among us again.Best regards

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023
Response from Dogukan Korkmaz - Director of Quality on 22 Oct 2023
Dear Hamza,On behalf of the entire hotel team, thank you for your feedback. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
The St Regis exceeded my expectations and the level of attention was outstanding. We will definitely be back!
Stayed 3 nights in Sep 2023
Response from Dogukan Korkmaz - Director of Quality on 14 Sept 2023
Dear Gabriella,It's always a joy to read such positive feedback from our valued guests like you. We're thrilled that you had a fantastic experience at The St.Regis Doha.Your satisfaction is our top priority, and we eagerly anticipate your return visit.Best regards

10/10 Excellent

Fartun

Stayed 3 nights in Aug 2023
Response from Dogukan Korkmaz - Director of Quality on 14 Sept 2023
Dear Fartun,Thank you for choosing The St.Regis Doha for your recent visit. We are elated to hear that your stay exceeded your expectations. We look forward to the pleasure of serving you again on your next trip to Doha.Best Regards,

10/10 Excellent

Dennis, Midwest City

Stayed 3 nights in Sep 2023
Response from Dogukan Korkmaz - Director of Quality on 22 Oct 2023
Dear Dennis,Thank you for taking the time to leave such a positive review of your recent stay at St. Regis Doha.We are delighted to hear that you enjoyed your experience with us.Your feedback is truly appreciated, and we look forward to welcoming you back soon.Best regards,

10/10 Excellent

Tamara

Stayed 2 nights in Aug 2023
Response from Dogukan Korkmaz - Director of Quality on 9 Sept 2023
Dear Tamara,On behalf of the entire hotel team, thank you for your rating. It was a pleasure hosting you, We hope to welcome you again soon. Best regards,

10/10 Excellent

Dzifa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing booked for a birthday they helped me organize balloons, flowers and a little cake (both real and a towel cake lol) . They were so so sweet and the property was amazing.
Stayed 1 night in Jul 2023
Response from Dogukan Korkmaz - Director of Quality on 13 Aug 2023
We are delighted you took your precious time to share your excellent comment.I want to thank you on behalf of our teammates who are here for you in the background.We look forward to seeing you again with us to take this unique experience to the next level.Have a wonderful day,

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Manal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
مساحة الغرف ممتازه و الأثاث نظيف و مريح .. المسبح رائع و الشاطيء جميل تعدد المطاعم جيد .. المشكله عزل الغرف تسمع صوت اللي جنبك .. وجود أطفال و صراخ في الغرف و الأسياب تسبب في عدم راحتنا
Stayed 2 nights in Apr 2023

10/10 Excellent

James Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without doubt the St Regis is World Class quality. In every aspect from its facilities to every member of its staff it ranks for me one of the best hotels anywhere in the world, I have never enjoyed a hotel anywhere as much as I enjoyed my stay at the St Regis. I’m planning to return in October. That’s how much I loved it.
Stayed 14 nights in Apr 2023

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Shannon, Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the location of this property, the cleanliness, comfort, and amenities such as pool/fitness facilities. What really struck me as fantastic, was a few of the staff members that made me feel very welcome. Guri at the front desk and Ivy at the Vine Restaurant really went out of their way to assist me upon my arrival. Their customer service was top notch and they went above and beyond five star service. My only complaint was that some of the staff made a huge ordeal about my request for a late checkout. I stay at these hotels particularly because of these types of benefits that are often afforded. There were no questions about late checkout when I stayed on the other side of Doha at the Ritz Carlton.
Stayed 3 nights in Mar 2023

10/10 Excellent

Yousef

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Saeed

Stayed 5 nights in Jan 2023

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2023

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel with first class facilities. Wonderful staff. Will definitely visit again.
Stayed 4 nights in Jan 2023

10/10 Excellent

Emad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Choice in Doha
Amazing stay in all aspects. Really exceeded my expectations. Well done St Regis Doha
Stayed 1 night in Jan 2023

8/10 Good

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022