Exterior

Reviews of Best Western Plus Doha

4 out of 5
Best Western Plus Doha
Al Safliya Street, Old Salata Road, Doha, QA

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 187 reviews" "
Rating 8 - Good. 63 out of 187 reviews" "
Rating 6 - Okay. 37 out of 187 reviews" "
Rating 4 - Poor. 24 out of 187 reviews" "
Rating 2 - Terrible. 16 out of 187 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the room is anbleavable and very clean but it's noisy for the horns of the cars
Stayed 1 night in May 2024
Response from Hany Ghanem on 6 May 2024
Dear Mr. Abdallah,Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services!Our team is consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team.We will continue to strive to improve our services to provide you a more comfortable and memorable stayWe value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel.Sincerely yours,Hany Ghanem – General Manager

10/10 Excellent

Abner, Larnaca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent, friendly and are ready to help with any information
Stayed 1 night in Mar 2024
Response from Hany Ghanem on 21 Mar 2024
Dear Mr. Abner,Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services!Our team is consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team.We will continue to strive to improve our services to provide you a more comfortable and memorable stayWe value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel.Sincerely yours,Hany Ghanem – General Manager

2/10 Terrible

RAJA, SURREY

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience Drum beating all night Dance party to much noise till 2 AM in the morning. Could not sleep for a single minute Very uncomfortable Terrible experience
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Froze in the room
Room 604 was very cold when I checked in around 5 PM. AC was at full blast with the temperature set at 14C which I set to 24C. Though I switched off the AC, the temperature did not increase even after more than 4 hours The technician came at 1 AM when I complained and could not fix the problem. He said since the AC was switched off the temperature would gradually increase. In fact, the room was still at 14C when I returned from meetings at 2 PM & checked out!
Stayed 1 night in Jan 2024

10/10 Excellent

Frantz, APO

Travelled with group
Liked: Cleanliness, staff & service, amenities

10/10 Excellent

VIRENDRA, Brantford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy early morning check-in. Helpful staff. Transport is available outside at hotel premises. Places of visit are available nearby. Comfortable room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Githu, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very spacious. Good location. Restaurants in the building Room service provided was great, timely.
Stayed 2 nights in Nov 2023

8/10 Good

Jun, Yokohama

Stayed 1 night in Nov 2023

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Lucas

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We stayed on the 12th floor in a suite. The manager took over a room next to ours where he smoked hookah with the door open, he and his crew made lots of noise and regularly set off the fire alarm. I asked them to quiet down, but they were offended by the request and got even louder. The manager should party someplace else, he is a real jerk.

4/10 Poor

Zakir

Stayed 1 night in Jun 2022

10/10 Excellent

George

Stayed 1 night in Jun 2022

2/10 Terrible

hassan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service
Stayed 5 nights in May 2022

10/10 Excellent

AbdulFattah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Hany Ghanem – General Manager on 19 Apr 2022
Dear Mr. AbdulFattah, Thank you for taking time to share your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please know that It is our constant endeavor to fully engage with our customers needs to ensure that we give you the comfortable, memorable and best experience that you deserve. Once again, thank you for sharing your recent experience, We hope you will come back and see us again soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Farrukh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

sarath

Disliked: Cleanliness, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

mj

Stayed 1 night in Oct 2021

2/10 Terrible

Nader

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Room was good. Normal staff good. Rooms smell like smoke. Restaurant/Bar staff are terrible. Would not recommend due to rudeness of that staff and not being able to eat on premises, along with smoke
Stayed 2 nights in Feb 2021
Response from Hany Ghanem - General Manager on 2 Mar 2021
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
There are traces of being old already the smell of the room the doors of the toilet but its clean and nice i would still recommend it specially those who are looking for bar on the same hotel.
Stayed 1 night in Sep 2020
Response from Hany Ghanem - General Manager on 14 Sept 2020
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We value your feedback and I apologize if there any inconveniences that have caused you during your stay with us. We, as a team are continuously striving to improve our services to provide you a more comfortable and memorable stay. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W Doha
Place is nice , casual and fiendly. Service was great house cleaning was good. A little bit antiquated on furnishings, could use a spruce up in that department. Access to Corniche and walking paths is very close, also to the old town Soque shopping areas.
Stayed 2 nights in Jul 2020
Response from Hany Ghanem - General Manager on 10 Aug 2020
Dear Mr. Ross, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We appreciate you for acknowledging our hotel facilities and the staff as we are consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, very spacious room, good and gentle service. Nothing to change
Stayed 1 night in Feb 2020
Response from Hany Ghanem on 10 Mar 2020
Dear Ms. Ana, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Hany Ghanem on 10 Mar 2020
Dear Guest, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 Excellent

Tarapada

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
Response from Hany Ghanem on 10 Mar 2020
Dear Guest , Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was excellent for the price. Staff very friendly
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Hany Ghanem – General Manager on 9 Nov 2019
Dear Valued Guest, Thank you very much for taking the time to share your experience in regard to your last stay at Best Western Plus Doha Hotel! I am delighted to hear that you were satisfied with most aspects of your stay. We appreciate you for acknowledging our staff as we are consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

2/10 Terrible

barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from GM on 26 Oct 2019
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019
Response from General Manager on 22 Oct 2019
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from General manager on 21 Sept 2019
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honour to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 Good

Murari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from General Manager on 18 Sept 2019
Dear Murari, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
This place is terrible, I had to ask everyday for wash towels I only received 2 throughout the whole stay. When I asked house service, the receptionist, room service and even the bell boy ( why would I even have to ask the bell boy for wash towels?) it was always they’re being washed. I’m guessing the towels were hand made since it took forever to receive. This was the most disappointing stay I’ve ever had.
Stayed 1 night in May 2019
Response from General Manager on 30 May 2019
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Chowdhury

Liked: Staff & service, property conditions & facilities
Very close to Souq Waqif .
Room was good. Liked the upgrade and free shuttle to Airport. Breakfast should come free with Bed. Room lights are not enough.
Stayed 1 night in Apr 2019
Response from Hany Ghanem – General Manager on 27 Apr 2019
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities
Location is great to access attractions. Staff are very friendly & room was spacious. Cleaning was average and we kept asking to replace things when taken eg towels. Some towels had stains on them. You could hear children in other rooms so noise isolation isn’t great , & noise from outside .
Stayed 9 nights in Apr 2019
Response from Hany Ghanem- General Manager on 20 Apr 2019
Dear Sadia, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. We appreciate as well for bringing up all your concerns which is very important to us to improve our services. Please accept my sincere apology for any inconvenience during your stay with us, we ensure that we will take necessary actions and continuously reviewing all other areas of improvement to avoid such matters in the future for a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we hope that you give us a second change to turn your experience around. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce Location and Room was clean. Bathroom not so clean
Stayed 2 nights in Mar 2019
Response from Hany Ghanem – General Manager on 25 Mar 2019
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very Nice!
Stayed 1 night in Mar 2019
Response from Sincerely yours, Hany Ghanem - General Manager on 19 Mar 2019
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel.
A very good hotel near to all amenieties.There are plenty of restaurants in the area.The staff were very attentive.We were given an upgrade to a suite which was very kind of them.
Stayed 3 nights in Mar 2019
Response from Hany Ghanem- General Manager on 11 Mar 2019
Dear Mr. Damiano, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Once again, thank you for sharing your recent experience. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing staff I come four times a year and always remember me and give warm welcome. Top floor have amazing Phillipino group Sounded stations recommend highly. Been coming for 3 years and look forward to next stay.
Stayed 8 nights in Feb 2019
Response from Hany Ghanem - General Manager on 16 Feb 2019
Dear Mr. David, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Business trip to Doha
Very enjoyable stay. Friendly and efficient staff. Would stay there again
Stayed 2 nights in Feb 2019
Response from Hany Ghanem - General Manager on 12 Feb 2019
Dear Mr. Ray Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

4/10 Poor

Verified traveller

Disliked: Room comfort
Regret going glad it was only 1 night
The room was so cold, I’ve never been to a hotel room that cold. After 1 night I got a sore throat and became ill. The shower gondition was poor. It was close to airport.
Stayed 1 night in Feb 2019
Response from Hany Ghanem – General Manager on 15 Feb 2019
Dear Sir/Madam, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good prices as far as coffee and food in the hotel wasn't as happy with the service in the small cafe in the lobby, not good service
Stayed 1 night in Jan 2019
Response from Hany Ghanem on 13 Jan 2019
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

10/10 Excellent

BlackPanther, Doha, Qatar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and highly recommended. I booked an executive suite and it was a blast.
Stayed 1 night in Dec 2018
Response from Hany Ghanem on 13 Jan 2019
Dear BlackPanther, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location and very good hotel and room. Staff at the lobby during check in should be more polite and helpful
Stayed 1 night in Dec 2018
Response from Hany Ghanem on 15 Jan 2019
Dear Valued Guest, Thank you for taking time to write a review regarding your recent stay with our property-Best Western Plus Doha. I am sorry that we did not meet your expectations, this is a great opportunity for us to look beyond the concerned areas for corrective actions to avoid this kind of occurrences in the future. We ensure that most advance staff training approach will be placed accordingly and effectively. Once again we apologize for the inconvenience. Your feedback is very important to us and I assure you that I will share this to my team. It has been our constant endeavor to make continuous improvement in our service to provide you and other guest a more comfortable and memorable stay. We hope you still consider to stay with us and give us a chance to turn your experience around. Sincerely, Hany Ghanem - General Manager

8/10 Good

Alan, NW England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location ostensibly good, but much of the local area is a bit of a bomb-site, few good footpaths. About 15 minute walk to Souq Waqif. The hotel is looking a little tired, our bathroom floor tiling was beginning to crack. Decor is dated. Air con was fine, and pleasingly quiet. The neighborhood seems to attract people on noisy motorbikes, obviously not the hotel's fault. Overall value for money.
Stayed 3 nights in Nov 2018
Response from Hany Ghanem – General Manager on 24 Nov 2018
Dear Mr. Alan, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great value hotel, excellent location , helpful and friendly staff
Stayed 2 nights in Sep 2018
Response from Hany Ghanem – General Manager on 24 Nov 2018
Dear Sir/Madam, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very good location only downside is good choices as I like plain non spicy food other than that no complaints
Stayed 13 nights in Sep 2018
Response from Hany Ghanem – General Manager on 24 Nov 2018
Dear Mr. David, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 Excellent

Ghassan, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for business as well as tourism. Friendly staff all over. Room service needs to attend to details, otherwise you will have a pleasant experience.
Stayed 1 night in Jul 2018
Response from Hany Ghanem - General Manager on 26 Jul 2018
Dear Mr. Ghassan, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We are glad to hear that our staff had welcome you with their utmost hospitality an care. I will make sure to share your positive feedback with the entire team. Furthermore, we constantly strive to make continuous improvement in our service to provide you a more comfortable stay with the entire team. Once again, thank you for sharing your recent experience and we look forward welcoming you back here at Best Western Plus Doha!

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2018
Response from Hany Ghanem-General Manager on 23 Jun 2018
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Hussein, Doha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2018
Response from Hany Ghanem-General Manager on 23 Jun 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2018
Response from Hany Ghanem-General Manager on 27 May 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice for only a layover
Very convenies shuttel to airport 6 am but I did not had time to ate
Stayed 1 night in May 2018
Response from Hany Ghanem-General Manager on 27 May 2018
Thanks for staying with us. We appreciate your feedback!