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Reviews of La Quinta Inn & Suites by Wyndham Dodge City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Dodge City
2400 W Wyatt Earp Blvd, Dodge City, KS

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1011 reviews" "
Rating 8 - Good. 325 out of 1011 reviews" "
Rating 6 - Okay. 157 out of 1011 reviews" "
Rating 4 - Poor. 95 out of 1011 reviews" "
Rating 2 - Terrible. 50 out of 1011 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 1 night in May 2024

4/10 Poor

Tommy

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had a smoke smell, elevator was out Saturday morning, no manager on duty.
Stayed 2 nights in May 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Besides the room not being clean, many issues with the key cards, we also had no hot water in the shower. Overall not a wonderful experience
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in May 2024
Response from Debbie Stramel on 26 May 2024
Thank you for the feedback, we are glad you enjoyed your stay with us. We hope to see you again.

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was beautiful and clean. The lights kept going out in the room. Had to go to the front desk to ask about it because there was no phone in the room. The desk agent was rude. Told us it was a new room so didn’t have a phone yet. What?? We asked for a room facing the back parking lot because we had a U-Haul. She said because we were prepaid we couldn’t be moved. Just not a pleasant person.
Stayed 1 night in May 2024
Response from Debbie Stramel on 25 May 2024
Thank you for the feedback, we do apologize.

6/10 Okay

Ram, Lewisville

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk Staff rude!
Stayed 5 nights in May 2024
Response from Debbie Stramel on 25 May 2024
Thank you for the feedback, we do apologize. This matter will be taken care of.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New furniture, huge tv, upscale bathroom
Stayed 1 night in May 2024
Response from Debbie Stramel on 25 May 2024
Thank you for the feedback, we are so glad you enjoyed the room! We hope to see you again.

6/10 Okay

Matthew

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but there wasn't hot water in the shower.
Stayed 1 night in May 2024
Response from Debbie on 23 May 2024
Matthew, Thank you for leaving us feedback if is important to us, want to let you know it has been fixed.

8/10 Good

Mark N

Liked: Cleanliness, staff & service, property conditions & facilities
Would give an excellent, but low pressure warm shower lowered rating. Everything else was excellent.
Stayed 1 night in May 2024
Response from Debbie Stramel on 21 May 2024
Thank you for the feedback, it's very important to us.

6/10 Okay

Corinne

Travelled with family
!
Stayed 1 night in May 2024
Response from Debbie Stramel on 21 May 2024
thank you for the feedback.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast area was nice and lots of choices, makes it easier to get on the road. Wish I had had time to use the pool and hottub, it looked nice.
Stayed 1 night in May 2024
Response from jasmine on 13 May 2024
Thank you for the feedback, we are glad to hear you enjoyed the hotel. We hope to see you again, safe travels!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Debbie Stramel on 13 May 2024
Thank you for the feedback!

6/10 Okay

Danny

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Debbie Stramel on 7 May 2024
Danny, Thank you for leaving us feedback it is important to us.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in May 2024
Response from JASMINE on 6 May 2024
Thank you for the feedback, we are glad you enjoyed your stay. Hope to see you again, safe travels!

10/10 Excellent

Don, Maple Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from jr on 6 May 2024
Thank you for the feedback!

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from jasmine on 6 May 2024
Thank you for the feedback. We are glad to hear your stay was good, hope to see you again safe travels!

8/10 Good

Kendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was comfortable. Breakfast was good
Stayed 1 night in May 2024
Response from jasmine on 6 May 2024
Thank you for the feedback, we are glad you enjoyed your stay. we hope to see you again, safe travels!

2/10 Terrible

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were nice but super loud I booked 2 nights the first night i couldn't sleep kids we're running back and fourth the hall and yelling let the clerk know and if i could switch rooms said no didn't give an attemp and the 2ND Night the same thing people next door were super louder and i belive the upstairs clerk didn't do nothing about it
Stayed 2 nights in Apr 2024
Response from jr on 15 Apr 2024
Thank you for the feedback, We apologize for being booked for those nights and not having an extra room for you to move to.

10/10 Excellent

Deisy

Miy limpio y muy amables
Stayed 2 nights in Apr 2024
Response from jr on 15 Apr 2024
gracias por los comentarios, nos alegra que haya disfrutado de su estancia!

8/10 Good

Trish

Travelled with partner
Liked: Staff & service
It was a decent place to stay
Stayed 1 night in Mar 2024
Response from jr on 15 Apr 2024
Thank you for the feedback!

10/10 Excellent

debra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Debbie Stramel on 3 Apr 2024
Thank you for leaving feedback it is important to us happy to hear you enjoyed your stay.

10/10 Excellent

Robert, Santa Fe

Stayed 1 night in Mar 2024
Response from jr on 15 Apr 2024
Thank you for the feedback!

10/10 Excellent

ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed the hot tub
Stayed 1 night in Mar 2024
Response from jr on 28 Mar 2024
thank you for the feedback!

10/10 Excellent

Tressa

Liked: Cleanliness, staff & service
There was a chunk out of the floor in the elevator as well as something spilled on the floor, so I was dubious. The room, however, was clean, and the pool was great. I was sad that the pool didn't open until 10 in the morning, as I like to exercise first thing. It wasn't the nicest hotel I'd ever been in, but the people were nice, so I'd stay again.
Stayed 1 night in Mar 2024
Response from Debbie Stramel on 25 Mar 2024
Tressa, Thank you for your feedback it is important to us, next time just let front desk know about your workout in the am and we could work it out for you to use the pool.

10/10 Excellent

Daniel F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk was very helpful with some minor issues.
Stayed 1 night in Mar 2024
Response from front desk on 22 Mar 2024
Thank you for your feedback it is important to us

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean annd spacious. Easy highway access. Good breakfast. Did hear noise from other rooms like rolling suitcases as floors are not carpeted.
Stayed 1 night in Mar 2024
Response from jr on 17 Mar 2024
Thank you for the feedback Kathryn, so glad you enjoyed your stay! We do apologize for the floors as it is part of our remolding. We hope to see you again, safe travels.

2/10 Terrible

JoeSandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never got my deposit back.
Stayed 1 night in Feb 2024
Response from jr on 17 Mar 2024
Thank you for the feedback. JoeSandra we do deeply apologize, I'll get a hold of the manager to connect you!

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean.
Stayed 1 night in Mar 2024
Response from jr on 17 Mar 2024
Thank you for the feedback!

4/10 Poor

Barry

Stayed 1 night in Feb 2024
Response from jr on 28 Mar 2024
thank you for the feedback!

6/10 Okay

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price!! Comfortable
Stayed 1 night in Feb 2024
Response from jr on 29 Feb 2024
So glad you enjoyed your stay! thank you for the feedback we hope to see you again.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for overnight
This hotel is middle of remodel though nice job of keeping rooms available. We will stay again our Labradors also approved. Staff friendly
Stayed 1 night in Feb 2024
Response from jr on 29 Feb 2024
Thank you for the feedback Brenda, we do apologize for the remodeling but we are glad you enjoyed your stay.

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was impressed by the cleanliness of the lobby. It was well kept. That was the best part of our stay. Unfortunately, we couldn't go straight up to our room because the machine that scans the key cards wasn't working. The extremely friendly, kind desk attendant tried over & over again to alleviate the situation. Finally, after 20 minutes, he was able to scan the cards and get us a key. Our room was on the 3rd floor. The interior of the elevator was extremely dirty & I wondered if I had chosen the wrong hotel. The first thing I noticed when I exited the elevator was that the tile below our feet wasn't grouted. We walked into the hallway leading to the rooms only to discover the floor was under construction. The carpet had been laid but the edges that were trimmed off were left along the floor on the sides of the hallway. Large buckets were at the end of each side of hallway. The room numbers were written on blue painters tape on each door. There was no sign directing you which direction to go based on your room number. The hallway was very dirty-as I would have expected due to the construction. The furnishings in our room were new but the carpet & bathroom floor were dirty. It wasn't finished but it would work. The sheets looked clean and the mattress was new but there were no curtains. A roll-up blind was in place but it was transparent. The parking lot street lights provided a spotlight directly into our room. We didn't get any sleep thanks to the lack of window treatments.
Stayed 1 night in Feb 2024
Response from debbie on 16 Feb 2024
Jennifer, I would like to apologize they should of never rented that room . I will get AHOLD of expedia and work on a refund for you,again im truely sorry.

8/10 Good

Nancy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is being beautifully renovated. New carpet, new beds, removing bathtubs and installing wall-in showers. Our room was spotless and very nice. Our first evening here there was a homeless person camped in a corner of the outdoor patio. They were not there the following evening.
Stayed 1 night in Feb 2024
Response from debbie on 16 Feb 2024
Thank you for leaving feedback it is impotant to us. That person on our patio has left and wont be back.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from debbie on 13 Feb 2024
Thank you for leaving us feedback it is important to us, we are happy to hear you enjoyed your stay

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
It was a good stay overall but they were in the middle of remodeling and had hallways torn up and elevators not working properly and other little things outside of the room that were eyesores or minor inconveniences. I understand the need to remodel facilities but maybe it could be done in a way that doesn't impose on the people staying? The location is just off the major street through town so it's a little loud and was hard to sleep but I'm also a light sleeper anyway so that's more on me and not them. The room was excellent. Everything nice and clean, plenty of space, nice facilities in the room. Very happy with the actual room. Staff was fine and cordial as well. Would stay again.
Stayed 1 night in Feb 2024
Response from DEBBIE on 13 Feb 2024
Thank you for your feedback it is important to us, glad you enjoyed your stay.

8/10 Good

George

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotal looked good on the outside and was ok inside ,they were remoldeling on the 3rd floor and it was noisy at times. However our room was very nice on the 4th floor.
Stayed 6 nights in Jan 2024
Response from DEBBIE on 13 Feb 2024
Thank you for your feedback it is important to us, glad you enjoyed the room.

10/10 Excellent

Andy

Stayed 1 night in Feb 2024
Response from jr on 20 Mar 2024
Thank you for the feedback!

6/10 Okay

William, Littleton

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was slow do to knew employee. Tile in bathroom was broken. Elevator was not working right.
Stayed 1 night in Jan 2024
Response from jr on 28 Jan 2024
thank you for the feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really relaxing
It was great experience, hot tub worked great. The elevator was a little worrisome cause it would stop on 2 l the time but comfortable stay. It also had a blind that let in much light and so it was hard to get to sleep and worried about changing in room.
Stayed 3 nights in Jan 2024
Response from jr on 28 Jan 2024
Thank you for the feedback! We are glad your experience was good, and we hope to see you again soon! safe travels

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from jr on 28 Jan 2024
thank you for the feedback!

10/10 Excellent

Gene

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly. The facility was clean and great services from the staff.
Stayed 2 nights in Jan 2024
Response from jr on 28 Jan 2024
Thank you for the feedback, we are pleased to hear that you enjoyed your stay! we hope to see you again soon, safe travels!

4/10 Poor

Debora

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room 226 needs painting, water damage in bathroom, toilet old poor working, door delaminated tile looks old, chairs stained furniture marred, All in need of updates
Stayed 1 night in Jan 2024
Response from jr on 28 Jan 2024
THANK YOU FOR THE FEEDBACK! We are currently in the process of remolding. We hope to see you again when it is all done! save travels

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room
Stayed 1 night in Jan 2024
Response from JASMINE on 28 Jan 2024
THANK YOU FOR THE FEEDBACK! WE'RE GLAD THAT YOU ENJOYED YOUR STAY! HOPE WE SEE YOU AGAI N SAFE TRAVELS.

10/10 Excellent

Debby

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from jr on 28 Jan 2024
thank you for the feedback!

4/10 Poor

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was run down. Poorly maintained and felt shabby. The bed was comfortable.
Stayed 1 night in Dec 2023
Response from front desk on 8 Jan 2024
I'm sorry to hear you did not enjoy your stay, thank you for leaving feedback it is important to us,

6/10 Okay

Rachel

Travelled with family
Disliked: Amenities, property conditions & facilities
Very dirty. There are stains on the shower floor and toilet. The sheets are scratchy and the beds are thin/hard. The walls are paper thin. The desk lady was very nice.
Stayed 1 night in Jan 2024
Response from front desk on 8 Jan 2024
Thank you for leaving feedback it is important to us,

10/10 Excellent

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with pets. We always stay at La Quinta when traveling with our 3 dogs. Clean, safe, and the staff is always top notch!
Stayed 1 night in Dec 2023
Response from Debbie Stramel on 7 Jan 2024
THANK YOU FOR THE FEEDBACK. WE ARE GLAD THAT YOU ENJOYED YOUR STAY! WE HOPE TO SEE YOU AGAIN SOON! SAFE TRAVELS!

8/10 Good

Bao Tram

Stayed 1 night in Dec 2023
Response from front desk on 8 Jan 2024
Thank you for your feedback it is important to us

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from front desk on 8 Jan 2024
Thank you for leaving us feedback it is important to us.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from f on 8 Jan 2024
Thank you for your feedback it is important to us.