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Reviews of Djerba Plaza Thalasso & Spa

4 out of 5
Djerba Plaza Thalasso & Spa
Zone Touristique, Dejrba Island, Djerba Midun

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 226 reviews" "
Rating 8 - Good. 93 out of 226 reviews" "
Rating 6 - Okay. 24 out of 226 reviews" "
Rating 4 - Poor. 8 out of 226 reviews" "
Rating 2 - Terrible. 10 out of 226 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
les buffets don’t de moins en moins bon ainsi que le bar et ses cocktails Animation moins sympathique qu’auparavant
Stayed 14 nights in Sep 2023
Response from guest experience assistant on 2 Oct 2023
Chère Catherine. Nous vous remercions d’avoir pris le temps de nous écrire. Comme nous plaçons l'expérience et la satisfaction client comme notre priorité, nous parcourons tous les avis et commentaires de nos hôtes pour être à l’écoute et nous efforcer de faire mieux. La satisfaction de nos invités est notre priorité. Au plaisir de vous accueillir prochainement.

10/10 Excellent

Chiraz

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful 5 days in Plaza,i really love it
Stayed 5 nights in Jul 2023
Response from guest exp on 14 Aug 2023
Dear Chiraz.Thank you for your review. We are very happy that you enjoyed your stay at the Djerba Plaza.Will wait for your next visit.

2/10 Terrible

Maddy

Stayed 3 nights in Jul 2023
Response from guest experience assistant on 14 Aug 2023
Dear Maddy.Thank you very much for your review

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception crew was graet full even the room was comfortable
Stayed 1 night in May 2023
Response from Guest Experience Assistant on 18 May 2023
Thank you very much for your review. we are very happy that you enjoyed the reception and the room. we are waiting for your next visit.

6/10 Okay

Marjorie

Stayed 7 nights in Mar 2023
Response from Hospitality Manager on 27 Mar 2023
Nous remercions pour votre visite et votre notation. Nous sommes ravis que vous avez apprécié les prestations de Djerba Plaza et espérons vous accueillir de nouveau.

4/10 Poor

ILYAS

Stayed 2 nights in Mar 2023
Response from Guest Experience Assistant on 8 Apr 2023
Cher ILYAS Merci pour votre retour. Nous sommes désolés que vous n'avez pas contacté notre Guest Expérience pour communiquer vos remarques. Notre direction aurait été très heureuse de vous écouter et vous assister pour rendre votre séjour agréable. Cordialement

2/10 Terrible

Aymen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and dirty place
Dirty place and not worth the price, poor service , bar does not have a cocktail, very low selection of food in restaurant. Stay away not worth any single penny to stay there. Picture in hotels.com does not much the reality at all.
Stayed 2 nights in Jul 2022
Response from Hospitality Manager on 27 Mar 2023
Nous vous remercions d'avoir choisi le Djerba Plaza et d'avoir pris le temps pour rédiger un commentaire. Toutes vos remarques ont été prises en consideration avec beaucoup d'attention.

4/10 Poor

Aya

Stayed 6 nights in Jul 2022
Response from Hospitality Manager on 27 Mar 2023
Nous vous remercions d'avoir choisi le Djerba Plaza et d'avoir pris le temps pour rédiger un commentaire. Toutes vos remarques ont été prises en consideration avec beaucoup d'attention.

10/10 Excellent

R

Stayed 4 nights in May 2022
Response from Hospitality Manager on 27 Mar 2023
Nous remercions pour votre visite et votre notation. Nous sommes ravis que vous avez apprécié les prestations de Djerba Plaza et espérons vous accueillir de nouveau.

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Perfect for a relaxing break.
Stayed 3 nights in May 2022
Response from Hospitality Manager on 27 Mar 2023
Nous remercions pour votre visite et votre notation. Nous sommes ravis que vous avez apprécié les prestations de Djerba Plaza et espérons vous accueillir de nouveau.

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful carribean like beaches. Very clean rooms. No. Mosquitos. Massive pool which is kept very clean. WiFi decent. Air con not that great. Food selection for dinner is very wide range.
Stayed 3 nights in May 2022
Response from Hospitality Manager on 27 Mar 2023
Nous remercions pour votre visite et votre notation. Nous sommes ravis que vous avez apprécié les prestations de Djerba Plaza et espérons vous accueillir de nouveau.

8/10 Good

Anouar

Stayed 2 nights in May 2022
Response from Hospitality Manager on 27 Mar 2023
Nous remercions pour votre visite et votre notation. Nous sommes ravis que vous avez apprécié les prestations de Djerba Plaza et espérons vous accueillir de nouveau.

10/10 Excellent

MOHAMMED

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2022
Response from Hospitality Manager on 27 Mar 2023
Nous remercions pour votre visite et votre notation. Nous sommes ravis que vous avez apprécié les prestations de Djerba Plaza et espérons vous accueillir de nouveau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from Hospitality Manager on 31 Dec 2021
Thank you very much for your visit.

8/10 Good

Arefa

Travelled with family
Stayed 3 nights in Jun 2021
Response from A.chlibi on 4 Jul 2021
Cher client. Merci de nous avoir donné une note parfaite et d'avoir recommandé notre hôtel à d'autres voyageurs. Je suis sûr que tout le personnel de l'hôtel a apprécié de répondre à vos besoins autant que vous avez apprécié votre séjour.

8/10 Good

Ouertani

Stayed 5 nights in Aug 2020
Response from A.chlibi on 1 Sept 2020
Nous vous remercions pour votre visite et pour votre notation et espérons vous accueillir de nouveau au Djerba Plaza.

8/10 Good

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from A.chlibi on 16 Aug 2020
Nous vous remercions pour votre visite et votre notation

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from A.chlibi on 14 Aug 2020
Nous vous remercions pour votre visite et d'avoir pris le temps pour laisser une notation. Nous espérons vous accueillir de nouveau au Djerba Plaza.

4/10 Poor

Amira

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2020
Response from A.chlibi on 31 Jul 2020
Nous vous remercions pour votre visite et votre notation.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice honeymoon
It was not bad. Clean and comfortable room. Poor breakfast and dinner. The same meal every day. Some of the employees was rude. Some of them are nice. Great swimming pool. Weak activities. I recommend it for families.
Stayed 7 nights in Jul 2020
Response from A.chlibi on 21 Jul 2020
Thank you very much for your visit and your review. We are very glad that you enjoyed our swimming pool and we have noted your remarks about breakfast and dinner. We hope to welcome you again in the Djerba Plaza.

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
I was with my girlfriend for couple days And we find the hôtel verry good Amazing kitchen Good people work there
Stayed 4 nights in Feb 2020
Response from a on 2 Mar 2020
Thank you very much for your visit and your review and hope to welcome you again in the Djerba Plaza.

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from a on 1 Feb 2020
Nous vous remercions pour votre visite et votre commentaire et espérons vous revoir bientôt au Djerba Plaza.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous thalassotherapy spa and very nice heated pool. Overall the food was good.
Stayed 4 nights in Dec 2019
Response from a on 23 Dec 2019
Thank you very much for your visit and your review. We will be very happy to welcome you again in the Djerba Plaza.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here really made my stay memorable. Everyone was so incredibly kind and it all felt very personal. Titi, who welcomed guests into the dining room ( in their own languages ) and hosted the theme nights was a real stand out for me. He was just a really cool person. Also, Ali who worked in the dining room was so sweet to a solo traveler like me. He l went out of his way and made these incredible napkin sculptures for me! It was really special and completely made my trip!
Stayed 2 nights in Nov 2019
Response from a on 26 Nov 2019
Thank you very much for you visit and your review. We hope to welcome you again in the Djerba Plaza.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from a on 21 Nov 2019
Nous vous remercions pour votre visite et votre notification et espérons vous accueillir de nouveau au Djerba Plaza.

10/10 Excellent

Bilel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beaches and all amenities service is quite good and i would love to go back again also price is affordable
Stayed 1 night in Oct 2019
Response from a on 30 Oct 2019
Thank you very much for your visit and your review. We will be very happy to welcome you again in the Djerba Plaza.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services. Good rooms and a good location
Stayed 2 nights in Sep 2019
Response from a on 13 Sept 2019
Thank you very much for your visit and your review. We will be very happy to welcome you again in the Djerba Plaza.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and facilities are very lean and well looked after ... I think the entertainment is a a bit short and they can do better ...
Stayed 7 nights in Aug 2019
Response from a on 27 Aug 2019
Thank you very much for your visit and your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Djerba Weekend Review
It was really good, the "all-inclusive" was generally unclear. It did include alcohol and drinks, but that was not entirely obvious. Food was so-so, but pool and beach were really nice. Lots of families, would not recommend for a romantic weekend. Box Animation was well done and had lots of fun activities for kids and young adults
Stayed 2 nights in Jul 2019
Response from a on 13 Jul 2019
Thank you very much for your visit and you comment. All your remarks was well noted. We will be happy to welcome you again in the Djerba Plaza.

10/10 Excellent

Briam, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. Highly recommended. Perfect in every aspect. It makes the holiday complete. Food really top, location, staff....etc. its heaven.
Stayed 10 nights in Feb 2019
Response from a on 28 Apr 2019
thank you very much for your visit. we are very glad that you enjoyed all the facilities of the lti Djerba Plaza. We will be very happy to welcom you again.

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019
Response from abdelaziz chlibi on 12 Jan 2019
thank you very much for your review.

8/10 Good

Issame, montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Clean quit and very welcoming staff. Good food and nice beach. 5/5
Stayed 4 nights in Aug 2017
Response from guest relation on 9 Oct 2017
Thank you for your review.We are glad that you enjoyed your stay. please come back soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel the ac doesnt work at full capacity
Overall it was a good experience and it would've been better if they changed the animation of the hotel wich is made essencially for old peopol
Stayed 3 nights in Jul 2017
Response from Abdelaziz Chlibi/Front Office Manager on 25 Oct 2018
Thank you very much for your review. we are very glad that you enjoyed the room, service, and other facilities of the lti Djerba Plaza. We noted your comment on animation . Guests satisfaction is our priority. We are waiting for your next visit.

6/10 Okay

Karim, UK

Liked: Cleanliness, room comfort
Comfortable and convenient, but no wows
Everything is average in this hotel, quite good standard, but nothing charming or surprising. However, few highlights: - The room was large, comfortable and clean. Very appropriate - The swimming pool was very nice. Cleverly designed, suitable for both kids and adults at the same time. This is the best feature in the hotel - There is an interesting collection of paintings, around the reception area. This stood out as a very beautiful feature in an ugly building

8/10 Good

Mohamed, Tripoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Djerba
Very good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sarah, LY

Liked: Cleanliness, staff & service
Nice hotel
Nice hotel and friendly staff,the rooms were spacious and clean,beautiful pool and average dinner/breakfast. overall it's a good place to spend a few days in djerba.
Pool area

2/10 Terrible

Monir, Tripoli

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is just for summer time
I have never seen like this hotel. It is said that this hotel is 4 stars but the actual rate must be 2 stars. It can be satisfactory if travel with big groups but not for solo or small group. It looks like a cemetery. Very cold. said on web that there is heating and WiFi but not ture. I complained to hotel reception but they never support. A friend told me that hotels in Tunisia never operate heaters in winter to decrease costs. I will never recommend it

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Experience Assistant on 14 May 2024
Chère Caroline. Votre note attribuée nous encourage pour aller de l'avant et faire ce qui est possible pour satisfaire notre clientèle. Nous vous attendons pour un prochain séjour au Djerba Plaza.

10/10 Excellent

Molka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Experience Assistant on 23 Apr 2024
Chère Molka. Votre note attribuée nous encourage pour aller de l'avant et faire ce qui est possible pour satisfaire notre clientèle. Nous vous attendons pour un prochain séjour au Djerba Plaza.

8/10 Good

Nathalie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres beau complexe. Choix dans les plats
Stayed 6 nights in Apr 2024
Response from Guest Experience Assistant on 18 Apr 2024
Merci beaucoup d'avoir pris le temps de nous laisser cet excellent commentaire. Au plaisir de vous revoir prochainement au Djerba Plaza.

10/10 Excellent

Ingrid

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable, Bravo à l'équipe d'animation et le personnel de l'hôtels pour leur gentillesse. Rien à dire sur la propreté. Juste un petit bémol sur la restauration
Stayed 6 nights in Apr 2024
Response from Guest Experience Assistant on 18 Apr 2024
chère Ingrid. Nous vous remercions d’avoir pris le temps d’exprimer votre avis. Nous sommes heureux que vous ayez apprécié la qualité de service de notre personnel, la propreté ainsi que nos animations et de nous avoir signalé votre remarque. Au Plaisir de vous accueillir bientôt au Djerba Plaza.

10/10 Excellent

Mahmoud

Stayed 3 nights in Apr 2024
Response from Guest Experience Assistant on 7 May 2024
Cher Mohamed. Merci beaucoup d'avoir pris le temps de nous laisser cette excellente noteAu plaisir de vous revoir prochainement au Djerba Plaza.

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai beaucoup aimé la disponibilité du personnel. Le buffet était de qualité. Le lit très grand et tres confortable.
Stayed 1 night in Apr 2024
Response from Guest Experience Assistant on 12 Apr 2024
Chère Sabine. J'apprécie vos commentaires positifs. Nous sommes fiers de répondre aux besoins de nos clients de la meilleure façon possible. Au plaisir de vous revoir bientôt au Djerba Plaza

10/10 Excellent

Jule

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt war sehr schön, mit einer der besten 4 Sterne Hotels in Djerba. Uns hat es wirklich gut gefallen und wir werden wieder kommen! Es war sehr sauber und das Essen war lecker mit großer Auswahl.😊
Stayed 3 nights in Mar 2024
Response from guest experience assistant on 8 Apr 2024
Liebe Jule.Fuer Ihre Besuch und Bewertung danken wir Ihnen sehr. Wir haben uns darauf sehr gefreut, dass Sie Ihr Aufenthalt in unserem Haus genossen haben.Auf eine Wieder sehen werden wir uns sehr freuen.

10/10 Excellent

sylvie

Stayed 1 night in Feb 2024
Response from guest experience assistant on 21 Mar 2024
Chère Sylvie. Votre note attribuée nous encourage pour aller de l'avant et faire ce qui est possible pour satisfaire notre clientèle. Nous vous attendons pour un prochain séjour au Djerba Plaza.

2/10 Terrible

Abouda

Stayed 1 night in Feb 2024
Response from guest experience assistant on 20 Feb 2024
Cher Abouda. Merci de nous avoir attribué une note.

10/10 Excellent

Philippe Jean François

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour agréable grâce au personnel très gentil et dévoué.
Stayed 4 nights in Dec 2023
Response from guest experience assistant on 5 Jan 2024
Cher Philippe Jean-François. Nous sommes très reconnaissants pour votre avis et heureux d'apprendre que vous avez passé un agréable séjour parmi nous . Revenez nous voir bientôt au Djerba Plaza.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Die nächste Stadt war schlecht zu Fuß erreichbar. Kein Gehweg
Stayed 7 nights in Sep 2023
Response from guest experience assistant on 11 Oct 2023
Cher Thierry. Merci beaucoup de nous avoir attribué cette excellente note. Par ailleurs pour la remarque émise suite à votre sortie, comme c’est un sujet hors de notre compétence, nous ne manquerons pas de notifier les autorités concernées. Au plaisir de vous revoir prochainement au Djerba Plaza.

10/10 Excellent

James Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from guest experience assistant on 25 Sept 2023
Cher Marcel. Merci beaucoup d'avoir pris le temps de nous laisser cette excellente noteAu plaisir de vous revoir prochainement au Djerba Plaza.