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Reviews of Heritage Lodge

3.5 out of 5
Heritage Lodge
Lot 236/R96 Turpentine Rd, Mossman, Daintree, Diwan, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 169 reviews" "
Rating 8 - Good. 58 out of 169 reviews" "
Rating 6 - Okay. 11 out of 169 reviews" "
Rating 4 - Poor. 6 out of 169 reviews" "
Rating 2 - Terrible. 3 out of 169 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHEA

Stayed 5 nights in Mar 2024

10/10 Excellent

Grant

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Denise Munro on 4 Nov 2023
Thanking you kindly for your review.

10/10 Excellent

Theo

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely property in the midst of the rainforest.
Stayed 1 night in Oct 2023
Response from Denise on 4 Oct 2023
Thank you for the review Theo. We are happy to hear you enjoyed your stay in the Daintree.Regards,Denise

10/10 Excellent

Gillian

Stayed 3 nights in Sep 2023
Response from Denise on 4 Oct 2023
Thank you for the review. We love that you were happy with your stay in the Daintree Rainforest.Regards,Denise Munro

10/10 Excellent

Stella E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay The staff were extremely helpful in getting a book which I had left being posted to me
Stayed 2 nights in Sep 2023
Response from Denise Munro on 4 Nov 2023
Happy to help.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, good rooms and restaurant.
Great location. This was the second time we’ve stayed here. Both times we enjoyed the room, wading in Cooper Creek, and had good meals (breakfast and supper) in the restaurant. The following is not a complaint - but be aware that seed pods continually fall from the overhead canopy and onto the sheet metal roofs of the rooms with a large bang - so expect noise day and night from this (both of our stays were in July so this might be seasonal). Cooper Creek is really the star attraction for this location. Don’t miss going for a wade in the creek!
Stayed 1 night in Jun 2023
Response from Denise on 4 Oct 2023
Sorry bout the seeds pods. we are aware of this more so now and will try and block out that cabin during seeding time. Glad you enjoyed your stay otherwise.Regards,Denise Munro

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very friendly and helpful staff, great restaurant. The staff here really care about you and the place. I would stay here again.
Stayed 1 night in Sep 2023
Response from Denise on 4 Oct 2023
Thanks Peter for the review. We look forward to hosting you again also.Regards,Denise Munro

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful settings. Good dinner at the restaurant. Staff all lovely and friendly.
Response from Denise on 4 Aug 2023
Thank you for your review Margaret.

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Upgraded to the honeymoon suite; unique room and bathroom set up. Exceeded expectations. Beautiful place to be one with nature. No wifi in the room turned out to be ‘nice’. Sometimes one just needs to be off the grid! Breakfast could be better.
Stayed 1 night in Jul 2023
Response from Denise on 4 Aug 2023
Hello Emily,Thank you for your review and happy that you enjoyed your cabin and stay in the Daintree.Breakfast is complimentary so you can understand the need to be subtle. We would need to charge a fee if we were to upgrade to a cooked breakfast etc.

10/10 Excellent

shai

Stayed 2 nights in Apr 2023
Response from Heritage Lodge on 18 Apr 2023
Thank you for the 10/10 feedback! We are thrilled you enjoyed your stay with us!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a unique experience. We loved our stay here in the beautiful rainforest! We were so happy that we chose to stay in this location, north of the Daintree River ferry. It was close to all of the key sites in the Cape Tribulation section of Daintree National Park. The staff were wonderfully welcoming. Our cabin was clean and the simple decor seemed perfect for the location in the rainforest. We enjoyed the nice chairs on our front porch and, quite frankly, were pleasantly surprised to find that our unit had air conditioning. The property of the resort is amazingly beautiful, with a stream running through it that has two great swimming holes. They even have a lovely swimming pool on site. The included continental breakfast was very nice. Dinner in the beautiful open air restaurant was fantastic! Staying here was a great finale to our Australian vacation!
Stayed 2 nights in Mar 2023
Response from Denise on 2 Apr 2023
Hello Martin,We are so thrilled you enjoyed you stay in the Daintree and more so that we were apart of your wonderful experience. Thank you for the review.

10/10 Excellent

Natt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean and excellent service. Peaceful and relaxing.
Stayed 2 nights in Jan 2023
Response from Heritage Lodge on 12 Feb 2023
We are so happy to hear you enjoyed the tranquillity of the rainforest and felt relaxed and refreshed after your stay! Thanks for the lovely feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rainforest getaway
Great little stay in the Daintree. Loved the swimming holes
Stayed 1 night in Jan 2023
Response from Heritage Lodge on 29 Jan 2023
The swimming holes are incredible aren't they! Happy to hear you loved your rainforest getaway with us.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful and isolated
The lodge was in the middle of Daintree National (rain)Forest and is absolutely beautiful. It was within a quick drive of two of the most amazing beaches we’ve seen (Thornton and Cow Bay- just be careful / don’t swim). The lodge provided pure isolation and the ability to remove from the hustle of life. The experience was great from the pool, to the fresh made bread at breakfast, to dinner, to the “swimming hole in the creek”. The cabin felt like a cabin in a good way (with ac, a fridge, etc). Just an outstanding experience.
Stayed 1 night in Nov 2022
Response from Heritage Lodge on 29 Jan 2023
We are thrilled you had an outstanding stay with us here at the Lodge. Thanks so much for the 10/10 feedback.

8/10 Good

Genevieve

Stayed 1 night in Nov 2022
Response from Heritage Lodge on 24 Jan 2023
Happy to hear you enjoyed your stay with us

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet little escape into the rain forest. Lovely property
Response from Heritage Lodge on 7 Nov 2022
Thank you for the review, so happy you enjoyed your stay.

10/10 Excellent

Lachlan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just simply amazing
Stayed 2 nights in Oct 2022
Response from Heritage Lodge on 7 Nov 2022
Glad you enjoyed your stay in the Daintree

10/10 Excellent

Nobuyuki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Surrounded by world heritage rainforest, pristine river and full of wild life. We loved our stay here. We wished we had more time to explore.
Stayed 2 nights in Oct 2022
Response from Heritage Lodge on 7 Nov 2022
Thank you for the review yes the daintree is a wonderful place.

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the feeling of being in the rainforest - free of technology. Fabulous few days!
Stayed 2 nights in Sep 2022
Response from Heritage Lodge on 7 Nov 2022
Thanking you.

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property & perfect location to be based within the Daintree. Staff were so friendly & the room was comfortable, neat & clean.
Stayed 2 nights in Sep 2022
Response from Heritage Lodge on 7 Nov 2022
Your review is welcomed, thank you

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing dining experience - food was simply incredible
Stayed 2 nights in Aug 2022

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location - right in the rain forest with a great restaurant.
Stayed 2 nights in Jul 2022

10/10 Excellent

Duong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. The cabin is clean and well equipped. The host was lovely.
Stayed 1 night in Jul 2022

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Amazing restaurant. Superb food. Secluded rainforest location. Very noisy neighbours. Just not sure I would define this as an eco resort
Stayed 1 night in Jun 2022
Response from Vicki on 21 Jun 2022
Hi Michael, Thanks for leaving a review and we are glad you enjoyed the restaurant. Sorry to hear your neighbours were noisy. We are not advertised as an ECO resort so I am not sure where that came from. As long as we are running Diesel Generators to power the Lodge we can hardly advertise as ECO. Hope all your travels are wonderful and thanks for calling in.

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Samantha

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Great location, situated on Cooper Creek. Good food. Property seems run down, some cabins mouldy and dated. Low water pressure. All that's to be expected in the Daintree, but this is an expensive property to stay at, so be conscious of that.
Stayed 3 nights in Apr 2022

8/10 Good

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creeks at the back of the property were beautiful
Stayed 1 night in Apr 2022

10/10 Excellent

HUY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay right in the middle of the rain forest.
Stayed 2 nights in Jan 2022
Response from Denise on 15 Jan 2022
Thank you for your review we enjoyed hosting your family

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting in tropical rainforest. The food at the restaurant was excellent as was the service from the staff
Stayed 1 night in Dec 2021
Response from Denise on 15 Jan 2022
Glad you enjoyed you our restaurant and thank you for the staff review also

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin in the middle of rainforest. Off the grid. Staff fantastic. Great meals in restaurant. Lovely swimming hole. Lovely relaxing break
Stayed 3 nights in Dec 2021
Response from Denise on 15 Jan 2022
So happy your experience in the Daintree was relaxing.

10/10 Excellent

mikako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant and service was really great
Stayed 1 night in Dec 2021
Response from Heritage Lodge on 12 Dec 2021
Thank you so much Mikako! We are delighted you had a wonderful stay!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the rain forest. Has its own swimming hole at the creek owners were great
Stayed 3 nights in Nov 2021
Response from Heritage Lodge on 21 Nov 2021
Thanks for the great feedback Michael!! We are so happy you enjoyed your stay with us in the heart of the Daintree!

8/10 Good

Adam

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our accommodation was situated adjacent to tropical rainforest which was peaceful and quiet
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Daintree many times but this was our first stay at Heritage Lodge and I can't imagine staying elsewhere again. Beautiful setting, well-appointed cabins, exceptional food (like, really really good) and comfortable beds. The creek is an added bonus. I just wish the facility would educate people about swimming with insect repellant. I saw a whole family of four douse themselves in aerogard and then swim in the creek just moments later. This location is also central to the whole of the Daintree which makes it perfect.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a quiet time away this is your spot
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has no phone service or internet
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2021

10/10 Excellent

Gennadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Denise on 28 Apr 2021
Thank you for your rating we are happy you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

Huong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Denise on 28 Apr 2021
We are sorry you did not enjoy your stay and would love some feedback on why so we can better your stay for next time or help with making our place more enjoyable for others.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice staff. Interesting wildlife.
Stayed 1 night in Feb 2020

10/10 Excellent

Cooch, Darwin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good food excellent and helpful staff amazing creek
Stayed 2 nights in Jan 2020
Response from Denise on 10 Jan 2020
Thanks so much Cooch it was a pleasure hosting you.

10/10 Excellent

m.patrocinio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Vicki on 26 Oct 2019
Thank you for taking the time to leave a review. Sounds like you had a wonderful time here at the Lodge and exploring the Daintree. We would love to host you again in the not so distant future. Safe travels for wherever they may lead you. Cheers Vicki

10/10 Excellent

Jonathan, Kauai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabins were clean and comfortable. There was a very friendly staff and the restaurant proved a varied and delicious menu. The staff was able to book other tours for us.
Stayed 2 nights in Oct 2019
Response from Denise on 23 Oct 2019
We are so happy you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff! What a beautiful location too! The creek was so beautiful
Stayed 3 nights in Oct 2019
Response from Vicki on 12 Oct 2019
Thanks for taking the time to leave a review. What a small world it is. That guys name I was trying to remember (Maria's husband) was Laurie. Hope you have an easy trip home and hope to see you up this way again one day. Cheers Vicki