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"This was a business trip, I stayed 3 nights and enjoyed the air conditioning. During my stay they were having extensive building works carried out but I have to say it was seamless for me. I heard no noise whatsoever as it was all done whilst I was at work. The only issue was there were less car parking spaces but the work men were very accommodating as well. I literally went out one day and came back and the old restaurant had been blocked off and a new one opened. The staff were even really kind in helping me enquire about some pictures I had been admiring on the wall in the morning! All the staff were really helpful and kind and at one point a huge bus party of European tourists arrived, one member of staff was trying to sort out access and she did it so patiently making sure everyone's needs were met. I'm sure that the disruptions were difficult for the staff but it did not affect me at all. There is a lovely outside space where you can sit by the river and have a drink or a bite to eat, the Korean Chicken bites were to die for I had them three nights running. I would definitely stay here again. I am looking forward to seeing it all finished."

"Basic small room but had everything I needed. Bed TV WiFi air con and en suite bathroom."

"A great hotel perfect location. We were allowed to check very early which was a bonus. "

"room was very cold because the air con had been left on"

"First time people and Manager were brilliant "

"Accessible room, spacious and air conditioned. Fridge in room. Lovely staff. Quick and friendly check in. Lovely breakfast. "

"Great hotel, rooms adequate and clean, bar and restaurant great but it is the fantastic staff that makes this hotel excellent. From checking in to checking out, every single member of staff demonstrated a fantastic attitude and could not do enough for the guests. Well done"

"Very nice room would definitely come back."

"Nice room very clean staff pleasant but bar area in need of a bit of love snd attention. Breakfast very good but placement of things s bit odd. Why is the butter with the fresh fruit section and not by the toaster and bread and jams !? Also tea making area very congested and when busy you have to wait a very long time to access the hot water/ coffee machine. "