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"We had a lovely stay for 4 days. Breakfast was good. We had a fantastic view of the mountains and the staff were lovely. Catarina was extremely accommodating and helpful during our stay. Couldn’t fault it, highly recommend. "

"Ski slopes very accessible, great view of the mountain from the hotel and excellence staff, rooms were clean and the place felt like home. Only negative is that all the restaurants including this hotel have overpriced meals. "

"I don’t usually leave reviews but this was such a great stay. The staff were incredible. They even made me feel special on my birthday with a surprise gesture. I can’t say enough nice things. "

"Excellent for the price, location is also excellent for tip links and proximity to local town. I’ve stayed in hotels that were not as good as this hostel !! "

"Lovely and efficient staff, great design"

"Upon checking in on the first night, the hotel informed me that all hotel bookings required breakfast to be included. I explained that I had booked through Expedia, and breakfast was not included. The hotel threatened to charge an additional 40 CHF per person per day, which I stated was not in the Expedia terms and conditions. I told them the hotel needed to discuss this with Expedia, and they insisted on charging me. I refused and threatened to cancel the entire booking. They then agreed and said they would negotiate with Expedia. Ultimately, the hotel apologized as it was an issue between them and Expedia, not my concern. The matter was resolved amicably, but it was an unfortunate incident on the first day of my stay, as it was very upsetting. Otherwise, everything was fine; I slept comfortably, and the hotel was quite clean."

"Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly. "

"Beautiful character hotel - fantastic rooms and staff"

"The beds are twin size, worst experience never ever recommend anyone…"