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"Friendly staff, Good service, outstanding breakfast and fabulous location Rosario Egan "

"Great place to stay. Rooms were simple and beds could be updated but the facility was nice, breakfast good but pricey. Staff was friendly and helpful."

"The location is perfect. Front desk staff were very attentive. You get to know them because you turn your key in each time you leave the property and retrieve it when you return. If the front desk staff are busy they do not keep you waiting and they pause to give you your room key. The breakfast was very good and there were ample choices. The breakfast staff kept the area clean and stocked. Our room was suitable and the cleaning staff refreshed it each day. The bed was somewhat comfortable. There were aspects of the hotel that could use a refresh but overall it was a good property."

"Excellent location! Very clean and helpful staff!"

"Me and my Mum had a wonderful stay here. So clean, friendly and welcoming. All the staff were so attentive and the hotel restaurant was lovely! Would 100% recommend staying here if you’re visiting Florence, the location is perfect. "

"staff was friendly, great view from rooftop bar "

"The staff and service were amazing, they remembered it was my wedding anniversary, and the manager gave us a bottle of wine. Ronald was amazing in making sure we had our needs met. He took care of us during the trip and went out of his way to make sure our entire stay was amazing. Breakfast was good and had an extensive selection, but the sausage/meat could use some variety. The coffee/cappuccino machine was very good! The rooms were big and spacious. The shampoo/shower gel bottles could be bigger though. "

"This place was amazing. We stayed one night but wanted to stay longer. The pools are great and family friendly. Clean tent rooms. Only issue is that it is about a hour and a half walk from the city and 30 minute bus ride. Buses get full fast so you have to wait. There’s a really good cafe and dinner place right in front of the resort that is very accommodating and gets full. Not a lot of other options for food than that. "

"Really lovely hotel, nice staff and great service. Room was really nice, very comfy bed. Breakfast ok- limited choices in the buffet and no menu for hot breakfast. The outside courtyard was so lovely, perfect for an evening cocktail. Location good, you can walk into the centre of Florence within 15 mins. "