Property entrance

Reviews of Motel 6 Dickson, TN

2 out of 5
Motel 6 Dickson, TN
2325 Highway 46 South, Dickson, TN

Reviews

6.4
Rating 10 - Excellent. 152 out of 696 reviews" "
Rating 8 - Good. 167 out of 696 reviews" "
Rating 6 - Okay. 140 out of 696 reviews" "
Rating 4 - Poor. 85 out of 696 reviews" "
Rating 2 - Terrible. 152 out of 696 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Lorraine

Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Lorraine,We appreciate you taking the time to share your experience with us. Please feel free to reach out to us directly with any additional feedback you may have from your stay. We value your input and would love the opportunity to address any concerns you may have had.

10/10 Excellent

Rodrigo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking was very easy and fast staff super friendly!!! Great part is Waffle House right in front
Stayed 4 nights in Apr 2024
Response from Manager on 10 May 2024
Hello Rodrigo,We are delighted to hear that you found our staff friendly and your booking process seamless. Having the Waffle House nearby must have been convenient for your dining needs. Should you need any assistance in the future, feel free to reach out to us.

10/10 Excellent

Rodrigo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Manager on 10 May 2024
Hello Rodrigo,We appreciate you taking the time to share your feedback with us. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Rodrigo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place to stay at everything is with in walking or short driving distance !!! Staff is very nice
Stayed 4 nights in Apr 2024
Response from Manager on 10 May 2024
Hello Rodrigo,We are thrilled to hear that you enjoyed your stay with us and found our location convenient. Our team is dedicated to providing excellent service to all our guests. Thank you for taking the time to share your feedback with us.

2/10 Terrible

Hailey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
no mini fridge stayed for a week and couldn’t get one
Stayed 4 nights in May 2024
Response from Manager on 7 May 2024
Hello Hailey,We apologize for any inconvenience you experienced during your stay. Guest satisfaction is our priority, and we encourage you to contact management to discuss your concerns further. Our team is always looking for ways to improve the guest experience. Thank you for your feedback.

8/10 Good

Amanda

Travelled with family
Liked: Staff & service
Disliked: Amenities
Nice for a100 dollar room
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Amanda,We appreciate your feedback on our room pricing and are grateful for your stay with us. Your comments help us enhance our services to provide value to our guests. Should you have any further concerns or suggestions, please feel free to reach out to our management team directly.

4/10 Poor

Joanna

The fire alarm was hanging hafe way off the wall. The light covers need to be changed.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Joanna, Thank you for sharing your feedback with us. We appreciate your observations and will address them promptly for future guests' comfort and safety. Your input is valuable for our ongoing improvements to enhance guest experiences.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello April,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty stair way
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Carlos, We appreciate your feedback and regret to hear about your experience. Please be assured we are looking into this matter seriously to ensure a pleasant stay for our guests in the future. Your concerns have been duly noted, thank you for bringing them to our attention.

8/10 Good

James

Stayed 2 nights in Mar 2024
Response from Manager on 16 Apr 2024
Hello James, We appreciate you choosing to stay with us! If you have any feedback to help us improve, please reach out. We hope to welcome you back soon for an even better experience.

8/10 Good

cindy

Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello cindy,We are delighted to hear that you had a pleasant stay with us. We appreciate your kind words and hope to welcome you back soon for another enjoyable experience at our hotel.

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities
Holes in blanket, dirty microwave, broken walls around baseboards.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello George,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We value your feedback and have forwarded it to our maintenance team for immediate review and improvement. We strive to provide a comfortable and clean environment for our guests. We appreciate your understanding and hope you will give us another chance to exceed your expectations in the future.

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door looked as if it was kicked in
Response from Manager on 20 Jan 2024
Hello James,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced and we appreciate your feedback. We have forwarded your comments to our maintenance team for immediate attention. We strive to provide a comfortable and enjoyable stay for all our guests and we appreciate your understanding.

4/10 Poor

Pablo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not good the Hotel is too old
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Pablo, We appreciate your recent stay with us. We invite you to reach out to our hotel directly to discuss any concerns or issues you may have encountered during your visit. Your feedback is valuable to us and we would like to ensure that we address any areas that need improvement. Don't hesitate to contact us. Thank you!

10/10 Excellent

Gernarro

Business traveller
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello Gernarro,We are thrilled to hear that you had such a wonderful experience during your stay at our hotel. We strive to provide exceptional service and it is gratifying to know that we were able to meet your expectations. Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. We hope to welcome you back again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Rooms need a makeover which wouldn’t be an issue if it was clean. Broken light switches, leaking tub, warped bathroom door didn’t make for a great night experience. Probably won’t go back.
Stayed 1 night in Dec 2023
Response from Manager on 1 Feb 2024
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We apologize for any inconvenience you experienced during your stay and want to assure you that we take guest satisfaction seriously. We appreciate your comments regarding our rooms and their condition. We have shared your feedback with our maintenance team for immediate attention. It is our goal to provide comfortable and well-maintained accommodations for all our guests. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
The water pressure left much to be desired difficult to take a shower
Stayed 3 nights in Dec 2023
Response from Manager on 29 Dec 2023
Hello Nathaniel, Thank you for sharing your feedback about the water pressure during your stay. We apologize for any inconvenience this may have caused. We appreciate your input and will take it into consideration for future improvements. If you have any further concerns, please contact our management directly.

2/10 Terrible

Ethan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and one side of bed reaked of dog urine, not very well cleaned. Visible Mold on flooring planks in bathroom, it smelt so bad.
Stayed 1 night in Dec 2023
Response from Manager on 25 Dec 2023
Hello Ethan, We apologize for any inconvenience caused during your stay. Our cleaning staff works diligently to ensure all rooms are well-maintained and odor-free. We appreciate your feedback and will investigate this matter to prevent any recurrence. Please feel free to contact our management team to discuss your concerns in further detail.

10/10 Excellent

Kathryn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay and the pleasant staff
Stayed 1 night in Dec 2023
Response from Manager on 16 Dec 2023
Hello Kathryn,Thank you for your positive feedback on your recent stay with us! We're thrilled to hear that you had a pleasant experience and found our staff to be accommodating during your time here. We always strive to provide exceptional service to all our guests. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Hello Brian,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. We appreciate your support and hope to welcome you back in the future for another unforgettable stay.

6/10 Okay

Barry

Disliked: Staff & service
Blue haired front desk lady seemed aggravated that I was there at 1145 pm. Sorry, long drive. What a grump. Bag lady sleeping in the stairwell surprised me; hello. Room was clean and comfy. Would be nice to have some shampoo in the bathroom.
Stayed 1 night in Dec 2023
Response from Manager on 6 Dec 2023
Hello Barry, We apologize for any inconvenience you experienced during your late arrival. Our staff aims to provide excellent service at all times, and we appreciate your feedback. We have shared your comments with our team to ensure a more welcoming atmosphere. Thank you for highlighting the cleanliness and comfort of your room. We take note of your suggestion regarding the bathroom amenities and will review our current offerings. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 7 Dec 2023
Hello Brian,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. We strive to provide exceptional service and it's always rewarding to receive such positive feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to have had complementary breakfast
Stayed 2 nights in Nov 2023
Response from Manager on 30 Nov 2023
Hello charles,Thank you for sharing your feedback with us. While we appreciate your suggestion for a complementary breakfast, our hotel does not currently offer this amenity. We apologize for any inconvenience caused and hope you were able to enjoy other aspects of your stay with us. We value your patronage and look forward to welcoming you back in the future.

8/10 Good

STEPHEN

Stayed 1 night in Nov 2023
Response from Manager on 17 Dec 2023
Hello STEPHEN,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to know that you had a satisfactory experience. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly so that we can further enhance your future visits. We look forward to welcoming you back again soon.

10/10 Excellent

chelsie, dickson

Stayed 1 night in Nov 2023
Response from Manager on 17 Dec 2023
Hello chelsie,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a wonderful experience during your stay. We strive to provide exceptional service and we are pleased to know that we met your expectations. We hope to have the opportunity to welcome you back in the future for another fantastic stay!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEDBUGS! Stay AWAY!
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Dear Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

Kristin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Walking into the room we was like ok then went to lay down beds are hard & pillows are flat The bathroom had a smell & mold in tub & on ceiling No fitted sheets just flat sheets to cover mattresses blankets was thin & wore out
Stayed 3 nights in Nov 2023
Response from Manager on 9 Nov 2023
Hello Kristin, We apologize for the inconvenience you experienced during your stay. While we strive to provide comfortable accommodations, we understand that preferences can vary. We appreciate your feedback and will take it into consideration as we continue to improve our services. Thank you for bringing these concerns to our attention.

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Killed 2 cockroaches and promptly left to another hotel
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Melissa, We regret to hear about your experience and sincerely apologize for any inconvenience caused. Please be assured that we take such matters seriously and have already informed our pest control team to thoroughly inspect and address the issue. We appreciate your feedback and will use it to improve our services.

4/10 Poor

Debbie

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room had watermarks all over. Dirty depressing room. No where to hang any clothes. No microwave. No guest toiletries. The most horrible place i have ever stayed in my life. And bugs.
Stayed 7 nights in Oct 2023
Response from Manager on 29 Oct 2023
Hello Debbie,We apologize for the issues you experienced during your stay. We appreciate your feedback and will address these concerns with our team. Thank you for bringing this to our attention.

4/10 Poor

Rebecca

Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Rebecca,Thank you for the positive rating! We are glad that you had a good experience at our hotel. If there is anything else we can assist you with, please let us know.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin and checkout…good location.
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello David,Thank you for your feedback! We're glad to hear that you found our check-in and check-out process easy, and we appreciate your positive comments about our central location.

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city enjoyed my stay
Stayed 3 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Jennifer,Thank you for choosing our hotel! We're glad to hear that you enjoyed your stay in our city. We hope to welcome you back soon.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Manager on 24 Oct 2023
Hello Eric,Thank you for your 8/5 rating! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful staff. clean and quiet room
Stayed 1 night in Oct 2023
Response from Manager on 20 Oct 2023
Hello David,Thank you for your kind words! We are delighted to hear that our staff provided helpful assistance during your stay. It's also great to know that you enjoyed the cleanliness and peacefulness of your room. We look forward to welcoming you back soon!

2/10 Terrible

Carol

Disliked: Staff & service
Stayed 13 nights in Oct 2023
Response from Manager on 21 Oct 2023
Hello Carol,Thank you for your feedback. We apologize for any inconvenience during your stay. Please let us know the specific issues so we can address them and improve.

10/10 Excellent

Jasmin

Stayed 2 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Jasmin,Thank you so much for your incredibly positive review! We strive to exceed expectations and deliver exceptional experiences. We can't wait to welcome you back for another wonderful stay!

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Stephen,Thank you for your 5-star rating! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

2/10 Terrible

Rebanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Their idea of handicap is a bottom floor room. I requested a walk-in shower and was told no problem, got a tub and told I could have a refund nothing else they could do. Refunds take 3 to 5 business days so had no choice but to stay. There's poop on the bathroom doorway, roaches in the room, burn holes in the blankets, paint all over the bathroom floor just disgusting and a sign out front that says "All New Rooms"
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello Rebanna ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from Manager on 11 Oct 2023
Dear Guest,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was close to highway. TV was not working when we got here. I went to the office and the gentleman came right down to fix it. Toilet in bathroom rocks when you get up and it bangs the wall loudly.
Stayed 1 night in Sep 2023
Response from Manager on 30 Sept 2023
Hello deborah,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our toilet and your comments about our tv. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Manager on 1 Oct 2023
Hello Todd,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Easy access. Convenient
Stayed 3 nights in Sep 2023
Response from Manager on 27 Sept 2023
Hi Dianne,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

4/10 Poor

Douglas

Stayed 1 night in Sep 2023
Response from Manager on 14 Oct 2023
Hello Douglas, We apologize for your disappointment. Please let us know how we can assist you further to improve your experience.

2/10 Terrible

Tammy

Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello Tammy ,Hello Tammy, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Poor

Samuel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 14 Sept 2023
Hello Samuel,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

Dylan

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Manager on 11 Sept 2023
Hello Dylan,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Deborah

Stayed 1 night in Aug 2023
Response from Manager on 9 Sept 2023
Hello Deborah,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hello Steve,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel
Nothing stay away from this place
Stayed 2 nights in Sep 2023
Response from Manager on 7 Sept 2023
Hello Joseph, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked away a short distance off main road with several great eating places next door
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello David,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope to see you again to deliver you with a 5 star experience.