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"Eleni and staff were very helpful, scheduling transfer, rental car, suggestions for trips etc. Very close to the beach & a short drive to Old Town. Would highly recommend this hotel in Chania."

"We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience."

"Photos are much nicer than the real scenery around the pool. No ventilation for cooking facilities. It was ok but not fantastic."

"Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in. The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again. Thank you so much!!!!"

"Perfect 10/10. Beautiful property and location. The resort was spotless and the staff were cery friendly and courteous! I would stay here again in a heartbeat!"

"The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!! "

"A very friendly hotel. Food was great and not expensive. Room was big for two and had a fridge, sink etc. Shower was small but adequate. Hotel is positioned about 4km’s from Chania. We walked it twice on a dry sunny day and bused in, in the evenings. Lovely pool but very cold in October. The little shop sold all essentials. We would stay here again. "

"The staff were great, no fault to them at all… but the hotel and area surrounding were extremely drab. There is absolutely no vibe or energy at this hotel, the room has no decor, the shower was falling apart. Breakfast was gross. The neighborhood is pretty much the opposite of what you think Crete would be like… pretty much everything about the place was tired and sad. We regrettably booked 19 nights and spent about 14 of them at other hotels in way better areas. "

"Very comfortable hotel in excellent position. Lots of restaurants nearby and bus outside every 15 minutes to Chania. Hotel provided fruit, bottle of wine and biscuits in the room."