Hotel De Castle

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Suite, 1 Double Bed | Minibar, in-room safe, free WiFi
Super Deluxe Twin | Minibar, in-room safe, free WiFi
De Castle Suite | Minibar, in-room safe, free WiFi
Suite, 1 Double Bed | Minibar, in-room safe, free WiFi

Overview of Hotel De Castle

Hotel De Castle

4.0 star property

3.1/5 Okay

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
House No. 72, Block B, Road 21, Banani, Dhaka, 1213

Explore the area

  • Popular LocationBangladesh Navy Headquarter14 min walk
  • Popular LocationGulshan Ladies Park14 min walk
  • Popular LocationBangladesh Army Stadium18 min walk
  • AirportDhaka (DAC-Shahjalal Intl.)10 min drive

Choose dates to view prices

About this area

Dhaka

Located in Dhaka, Hotel De Castle is connected to a shopping centre. Gulshan Circle 1 and Baridhara Central Mosque are notable landmarks, and travellers looking to shop may want to visit Gulshan South Paka Market D.N.C.C. and Jamuna Future Park. Looking to enjoy an event or a game while in town? See what's happening at Bangladesh Army Stadium or Sher-e-Bangla Cricket Stadium.

What's nearby

  • Bangladesh Navy Headquarter - 14 min walk
  • Gulshan Ladies Park - 14 min walk
  • Bangladesh Army Stadium - 18 min walk
  • United Hospital - 4 min drive
  • Baridhara Central Mosque - 5 min drive

Getting around

  • Airport Railway Station - 9 min drive
  • Dhaka (DAC-Shahjalal Intl.) - 10 min drive

About this property

Hotel De Castle

4-star luxury hotel connected to a shopping centre
You can look forward to a free breakfast buffet, next to a golf course and a round-trip airport shuttle at Hotel De Castle. Treat yourself to spa services, such as Ayurvedic treatments, a Swedish massage or a manicure/pedicure. Be sure to enjoy a meal at De Castle Restaurant, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a coffee shop/cafe.
Additional perks include:
  • Limo/town car service, a TV in the lobby and multilingual staff
  • Barbecues, a lift and luggage storage
  • A 24-hour front desk, tour/ticket information and meeting rooms
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Hotel De Castle offer thoughtful touches, such as 24-hour room service and laptop-compatible safes, in addition to amenities, such as complimentary wireless Internet access and air conditioning.
Extra amenities include:
  • Free toiletries and hairdryers
  • TVs with cable channels
  • Daily housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • De Castle Restaurant

Things to do

  • 24-hour health club

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - noon
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: BDT 1200 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

De Castle Dhaka
Hotel De Castle
Hotel De Castle Dhaka
Hotel Castle Dhaka
Castle Dhaka
Hotel De Castle Dhaka Division
Hotel De Castle Hotel
Hotel De Castle Dhaka
Hotel De Castle Hotel Dhaka

Frequently asked questions

Is Hotel De Castle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel De Castle?

There is free parking nearby.

What time is check-in at Hotel De Castle?

Check-in is from 2 PM - noon.

What time is check-out at Hotel De Castle?

Checkout is at noon.

Does Hotel De Castle provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of BDT 1200 per vehicle applies.

Where is Hotel De Castle located?

Located in the heart of Dhaka, this luxury hotel is within 3 mi (5 km) of Gulshan Circle 1, Baridhara Central Mosque and Baridhara Park. Gulshan South Paka Market D.N.C.C. and Jamuna Future Park are also within 3 mi (5 km).

Can I cancel my reservation for free at Hotel De Castle and receive a full refund?

Yes, Hotel De Castle offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel De Castle cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.1

Okay

Rating 5 - Excellent. 2 out of 12 reviews
5 - Excellent 17%
Rating 4 - Good. 4 out of 12 reviews
4 - Good 33%
Rating 3 - Okay. 2 out of 12 reviews
3 - Okay 17%
Rating 2 - Poor. 1 out of 12 reviews
2 - Poor 8%
Rating 1 - Terrible. 3 out of 12 reviews
1 - Terrible 25%

3.2/5

Cleanliness

3.6/5

Staff & service

3.0/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

4/5 Good

Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2018

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
2 night's
Inretior very old fashioned, block toilet and bath. Price don't match room facility. However staff's wore very friendly, specily the catering team.
Stayed 2 nights in Aug 2018

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Good place to stay
Easy booking, quick check-in, friendly staff, offered a refreshing cold drink, doors opened for you, luggage taken to room.
Stayed 1 night in Jul 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
Excellent stay ,very very helpful staff,Francis Xavier assistant manager was helpful full of sound advise and organised courtesy car ,excellent friendly driver,the most crazy traffic system in the world and he got through it just fine,wonderful lady at the front desk always willing to help,restaurant free breakfast was very good,,my flight was two hours late and i assumed the arranged driver will have come and gone ,i took an old battered up car to take me to my hotel ,i jumped out after 2 mins and returned to the terminal ,NEVER make this mistake ,take an an arranged means of transport to and from the airport ,all round an excellent trip mainly due to this hotel ,
Stayed 2 nights in Jul 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, room comfort
Dismayed
Upon arrival at the hotel, my pre-paid, five-day stay at the hotel was refused based on the hotel's unfavorable commercial relations with Expedia.com, none of which, in my view, should have come into play regarding an innocent client. I was obliged to search for another lodging and therefore I have no comments to make about the de Castle Hotel. It seemed to be fine from the lobby; booking them online in the future, if I were to decide to stay there, would be out of the question because of the unreliability of such a transaction with them. Sincerely, Robert W Pons

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thieves! Bunch of muppets!
Travelling from the UK,we had booked our stay through Expedia. Payment was paid in full and my card had already been charged. We arranged for the hotel to pick us up from the airport as it offers complimentary airport pick up service. Upon check in we were asked to pay for our stay as they did not receive payment from Expedia. Our accommodation was booked on the 13th August and after receiving email confirmation I directly called the hotel to confirm the booking and which they confirmed 'yes'. Prior to that I also emailed them directly but no reply. As we were making our way over from the UK on the 16th August, the hotel decides to email Expedia and apparently the telephone no. for Expedia doesn't connect but when i tried it from their hotel it connected without any issues. Anyways... they started telling us the issues they were having with Expedia and that they did not confirm our room. They said we should pay them again and ask for a refund from Expedia- they said we are from England so everything is possible, lol what stupid way of thinking! We refused to pay and contacted Expedia. A member from the Expedia team spoke to the hotel manager who refused to co-operate. The hotel went out their way picking us from the airport but if only they had the courtesy to reply to my email or contact me before hand to say that our reservation was not confirmed it would have saved the crap we had take off them after a 16hr journey. Expedia rearranged our accom to a 4* suite.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
The room was clean and comfortable. The service and the hotel staff were very good and I could not find anything to complain about. Worth the money for a stay in a nice hotel that is very convenient to shops, banks and food. Have been a guest for more than 14 years. I would recommend this hotel to anyone who wants to stay in Banani in Dhaka, Bangladesh.

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
高くてかび臭い。
質は、値段が1/3の宿のレベル 二度と泊まらない 朝食、まずい ポットなし ひげそりなし 浴槽のせんなし