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Reviews of Holiday Inn Express and Suites Deventer, an IHG Hotel

3 out of 5
Holiday Inn Express and Suites Deventer, an IHG Hotel
Maagdenburgstraat 2, Deventer

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 228 reviews" "
Rating 8 - Good. 89 out of 228 reviews" "
Rating 6 - Okay. 25 out of 228 reviews" "
Rating 4 - Poor. 6 out of 228 reviews" "
Rating 2 - Terrible. 3 out of 228 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

H.A.S.

Stayed 1 night in Feb 2024

10/10 Excellent

Tsahy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kagabo

Stayed 1 night in Dec 2023

10/10 Excellent

Fred

Stayed 2 nights in Dec 2023

10/10 Excellent

Henk

Stayed 1 night in Nov 2023

10/10 Excellent

Tero

Stayed 1 night in Nov 2023

8/10 Good

W

Stayed 1 night in Nov 2023

10/10 Excellent

Tero

Stayed 2 nights in Nov 2023

10/10 Excellent

Henriette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Farentino

Stayed 1 night in Sep 2023

8/10 Good

Gerard

Stayed 1 night in Sep 2023

10/10 Excellent

FILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay at Deventer
The stay was bad because we never had our room cleaned. No new towels or toilet paper nothing because they never came to clean our room. Also hair dryer was a joke. It never heated up. The breakfast room was awful. Dirty dishes everywhere tables not cleaned off and chairs all stained from soils from children. Ran out of coffee and sugar and silverware. I have never had this horrible service at a Holiday Inn. And I sent a email to the manager as I feel I deserve a refund. This stay was awful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kent

Stayed 3 nights in Aug 2023

8/10 Good

Sunthree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is very little to offer and it only have only one kind of eggs, hard boiled eggs and it’s always running out and having to wait for a while. The bedroom is very comfortable.
Stayed 2 nights in Aug 2023

2/10 Terrible

Mark

I requested a refund due to a change in travel plans caused by a medical problem ... no response, no refund and now you want to know how my stay was?? thanks for nothing !
Stayed 2 nights in Aug 2023

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just good
Stayed 1 night in Aug 2023

10/10 Excellent

Carl

Stayed 2 nights in Jul 2023

10/10 Excellent

Fredrik

Stayed 1 night in Jul 2023

6/10 Okay

Nico

Stayed 1 night in Jun 2023

8/10 Good

Sandra

Stayed 5 nights in Jun 2023

8/10 Good

Ton

Stayed 2 nights in Jun 2023

10/10 Excellent

Brian

Stayed 1 night in Jun 2023

10/10 Excellent

Damien

Stayed 1 night in May 2023

8/10 Good

Jacob

Stayed 3 nights in May 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
The staff was excellent. The breakfast was terrific. Beds were comfortable. Great TV. Bathroom was fine and the rooms were clean. I would stay there again.
Stayed 2 nights in May 2023

6/10 Okay

Agnetha

Stayed 1 night in Apr 2023

6/10 Okay

Bodil

Stayed 1 night in Apr 2023

10/10 Excellent

Yvon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located with restaurant just beside and other faciities close by 3 km. Nice room decoration and information available on tablet in the room.No luxury but everything you need to be confortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Kian Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Apr 2023

8/10 Good

Djóni

Stayed 2 nights in Apr 2023

6/10 Okay

Sven

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Elena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and very children friendly!
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Stayed 1 night in Mar 2023

10/10 Excellent

Norma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, new, clean property. Excellent staff friendliness. Great options for the included breakfast. Excellent value for the rate.
Stayed 1 night in Mar 2023

10/10 Excellent

Aude

Stayed 2 nights in Feb 2023

8/10 Good

Jaap

Stayed 1 night in Feb 2023

10/10 Excellent

Arnold

Stayed 2 nights in Feb 2023

6/10 Okay

Joakim

Stayed 1 night in Feb 2023

10/10 Excellent

heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Josja

Stayed 1 night in Jan 2023
Response from Kirsten on 17 Feb 2023
Dear guest,Thank you kindly for taking the time to write a review with us. We are very glad to see that you had a great time with and we are looking forward to welcoming you again in Deventer.Kind regards,Kirsten Holiday Inn Express and Suites Deventer

8/10 Good

Martin

Stayed 1 night in Jan 2023
Response from Kirsten on 17 Feb 2023
Dear Mr Martin,Thank you kindly for taking the time to write us a review! We are very content to see that you were happy with your stay. We are looking forward to welcome you again someday soon in Deventer!Kind regards,KirstenHoliday Inn Express and Suites Deventer.

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Inmaculada

Stayed 1 night in Jan 2023
Response from Kirsten on 17 Feb 2023
Dear Inmaculada,Thank you kindly for taking the time to write us a review! We are very content to see that you were happy with your stay. We are looking forward to welcome you again someday soon in Deventer!Kind regards,KirstenHoliday Inn Express and Suites Deventer.

8/10 Good

Carolin N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent service
Convenient location near the motorway. The room and service were all very good. Breakfast was okay. Could be a bit better with more healthy options like nuts and seeds. No walking distance shops for food as they offer no food in the evening but you buy these ready meal soups. That was all perfect. Kettle for coffee or tea in the room. Generally quite happy with the hotel
Stayed 1 night in Jan 2023
Response from Selam on 7 Feb 2023
Dear …........, We would like to thank you for staying at our hotel. We appreciate very much that you took the time to put such a good review. Its our goal to give such a satisfaction on our beloved guests. We accept your tips as points of improvement.We are glad to announce that we have started to prepare and serving pizza's at our hotel 24/7 based on guest request. We hope to be at your service once again.Kind regards,Selam DFront Office Agent Holiday Inn Express & Suites Deventer an IHG Hotel

8/10 Good

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede Service/. klantvriendelijk
Stayed 1 night in Apr 2024

8/10 Good

Norbert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ontbijt was goed! Maar niet uitgebreid
Stayed 1 night in Mar 2024