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"Genial staff allowed me to practice my German instead of immediately switching to English, as many would do. Room was clean and modern, a short walk from the train station and to the heart of the old town. The hotel itself and the ground floor restaurant have preserved many features of the building's three or four hundred year history, a delight for this traveler."

"Good"

"The room was very basic — no safe, fridge, telephone, kettle, or even a cup — but clean, with thick, crisp towels provided. It was also quite spacious for a twin room. The standout feature was its exceptional cleanliness; both the room and bathroom were spotless, exceeding even 5-star hotel standards, which was particularly reassuring for someone with OCD. However, housekeeping missed some cigarette stubs left by previous guests in the window sill. The stubs are still there. The bed, while firm, offered great lumbar support and caused no backache during a week-long stay, contrary to some complaints about it being too hard. The in-house coffee lived up to the rave reviews — strong and enjoyable. During an autumn stay, the room’s ventilation became a trade-off: opening the windows allowed fresh air in but also brought street noise. The double-glazed windows provide silence when closed, but I chose fresh air over quiet. If you are bothered by the noise, prepare ear plugs. It can get really noisy when the windows are open. Lastly, the hotel was very responsive to messages via the Hotels.com app, which added to the positive experience. Overall, despite the lack of amenities, the cleanliness, space, and service made it a place worth returning to. Note: Prepare your booking number sent in an email from the hotel for self-check-in. I couldn't figure out what it was until I got in using other information. Else, prepare to stand outside the door and struggle. "

"Located close to public transport. Easy walking to restaurants and cafes. Modern facilities and helpful courteous staff. Cleanliness of room was questionable as we found a number of nail clippings on the floor. Overall an enjoyable 2 night stay."

"Very nice & competent staff, convenient location, clean and comfortable room. Not high end but more than enough for an overnight stay"

"The room, the property and the restaurant were all wonderful. Beautiful location/view."

"Great staff"

"Beautifully modern apartment (suite style dorm really) converted older building in the old section of St. Gallen. VERY STEEP hill to climb to reach building, and note that cars are not allowed in this area, so you need to lug your luggage up and down. I would have appreciated directions to the parking garage instead of the address of the building because my GPS tried to tell me I could drive my car up this hill (There's no way, and then you need to enter a restricted zone to turn around, so I am awaiting a ticket by mail) Outside of that, this is a fully self service building, no reception, no check in, etc. You are given a code to open a lockbox that has your key. Rooms were beautiful and clean and spacious, with a shared living area, kitchen and bathroom for the 4 separate bedrooms on the floor. It worked well for us, we were traveling with another couple and no one else was occupying the other two rooms."

"This hotel is a little bit out of the way from Chur centre but the free transport card given to us by the staff brought everything within easy distance."