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"Had a lovely stay at the property but there were a few annoying points. Leading up to the stay I tried to contact them via Expedia and email to request ground floor access but got no response! Parking spaces are very tight, even with a reasonably small car, very difficult getting in and out, almost impossible with a baby. The property was generally very clean but there were some stains on walls and ceilings etc. and could have done with a refresh. Kitchen was well equipped but as with other...

"Where to start? Lets be positive...the staff were all very friendly and attentive and the manager (whose name I missed but has a nice dog) was very good in dealing with my complaint and said that she had only recently joined and recognised there was a lot to do. The plan was to spend a couple of days at the hotel relaxing in the grounds and making use of the pool etc however we decided to cut short our stay due to a number of reasons; Our room was the smallest in the Chateau and not really big...