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"La atencion del personal no es muy buena. Las habitaciones no estan muy limpias y cuentas con "0" opciones de comida pues el unico restaurant dentro del hotel tiene horarios rigidos y no tienes acceso constante a comida o appetaizer si necesitas"

"Our room was a nice size and was very clean. We appreciated the free gin and tonic and had a nice evening in the dinning room.The roof top bar was excellent with great views. "

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"Las habitaciones deberían ser remodeladas"

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"Great stay! Loved the location."

"Bar provided a very good selection of food and drinks. Breakfast menu was consistently fresh but mediocre."

"⭐⭐⭐⭐ Beautiful property, but a few things to know before you book The Sofitel Carrasco is a stunning hotel with elegant decor and a great location. The rooms are very comfortable and the beds feel like sleeping on a cloud — truly exceptional. The location is wonderful and easy to get around from during the day. However, there are a few things worth mentioning for fellow travelers. For a hotel at this price point, it is disappointing that breakfast is not included — you would expect that to come standard at these rates. The lobby staff, while the property is beautiful, came across as quite dry and unhelpful. When I needed assistance with a passport situation and didn't have it physically on me, instead of finding a smooth solution I was asked to send the document via WhatsApp, which felt unprofessional for a 5-star property. One more tip for travelers — at night, be cautious with your surroundings regardless of the hotel's upscale setting, as the area warrants some awareness. Overall a beautiful stay with a fantastic bed, but service and pricing transparency could be improved. "

"Loved the room so much! Also the hotel just smells and feels so luxurious. Drinks were great, dinner was delicious, stay was perfect!"