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"For some reason we were put in a accessibility room. The bar was nice but the barman could have done with waking up a bit. Had a bar snack which was served with luke warm chips. I don't know how they can charge 6.25 for a pint but charge 3.20 for a half. Shouldn't it be half the price of a pint "

"Breakfast was amazing...very personal "

"Staff were really accommodating when we needed to change rooms. At the last minute. They also offered great room service. The beds were very comfortable and a good sleep was had by us both. The breakfast was served hot with a full English and eggs Benedict was excellent."

"Good "

"Clean bedding. Bathroom old with shower over the bath"

"Welcoming, friendly staff, great facilities for the price. all in all a very comfortable mid-week stay!"

"Excellent breakfast & staff very accomadating & friendly....... Thats were it ends. Hotel needs a good overall. When we arrived 5pm our allocated room was not made up, the reception staff were lovely allocated a different room. Again this had not been made up! Third room toilet seat came off in our hands. Forth room allocated on ground floor over looking the bin compound but couldnt be bothered to complain again!! Went down to get food website states restaurant open only to find only bar food available which was not the best!! Come to eventually going to bed, my side of the bed was so uncomfortable literally felt like the springs were coming through the matteress. As someone with a chronic illneess this left me in severe pain & lack of sleep makes symptoms worse! What should have been a relaxing time away resulted in us having to come home early."

"Hotel was ok, room was a long walk but that's ok. Check in/out with Ashley wasn't great... Not one please or thank you which doesn't give a good first impression. Felt like I was doing him an inconvenience! "

"The hotel was fine but broken reading light (reported but no action), paper ordered but then forgotten, buggy often late. On first night no information about the buggies - choice between steep steps or so called “ramp”which was a lounge winding and very steep path. With heart condition very difficult. Room in Oakham faced blank wall - should have been warned. Universally nice staff but overall a bit lackadaisical."