"The gym, pool, jacuzzi and sky bar are not 24 hours access. Also the jacuzzi says it opens at 3pm but they actually don't start it up until after 5pm, like wise with the sky bar area. The pool is small unlike the image where they exaggerate the size and it seems bigger.
In our room, the cushions on the sofa had fluid stains which made us question Hygiene.
The most concerning things was, on the first day when we came left and back to our room, the cleaners cleaned it but it oddly had a strong smoking odor like someone smoked in our room or a smoker came into our room. They also claim we lost a small towel upon check out, so instead of disputing it, we said we will just pay for it which was another odd thing.
We paid alot of money for this place and thought it was a 5 star but it was really a 2-3 star mediocre hotel. You can find better with the price paid."