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"Incredible hotel , superb customer service and amazing food "

"We stayed in the middle of February. It was a Gorgeous hotel. Friendly staff, clean rooms, multiple restaurants & in the heart of town. Couldn’t ask for more! We had a photoshoot in one of the lobby rooms because it was so beautiful. There’s a rock castle directly across the street. If we find ourselves here in the summertime, we’d definitely choose this place again. The Crowne Suite we stayed in kept a moderate temperature (barely needed the heater) and the bathroom floors downstairs were HEATED! They thought of everything! LOVED IT!!"

"They’re amazing hospitality. The hotel is very clean. The staff are amazingly friendly and very hospitable and the room is incredibly clean and warm because it’s cold here in winter. The hotel is a story on its own beautiful hotel beautiful people."

"Çok güzel ve harika tasarlanmış bir işletme. Şehirden uzak olduğu için restaurantı da rahatlıkla tercih edilebilir . Tek bir yorumum şu olabilir. Havuz kenarındaki duş başlıkları kırık ve duş etrafı bakımsızdı. İşletmeye yakışmayan bu durum haricinde her şey mükemmeldi. "

"Everyone was always so helpful, at any time of the day. There was always someone available. They breakfast was also amazing, there was something different to try every morning with a wonderful view from the rooftop. The room itself was gorgeous, and comfortable. We really enjoyed our stay and would recommend it!"

"Genel olarak memnun kaldık. Sıcaklık ve temizlik gayet yeterliydi. Kahvaltı mükemmeldi. Personel çok ilgili sürekli çay kahve ikramı için soruyorlar. Sadece jakuzili oda almamıza rağmen jakuzi çalışmıyordu. Onun dışında hiçbir sıkıntı yaşamadık."

"The rooms Lobby restaurant bar basically every part of the hotel was absolutely amazing and very clean I’ve stayed probably in about 250-260 hotels around the world and I must say was one of the best hotel experiences I have ever encountered absolutely WoW a must stay "

"We had an amazing stay, and the room was fantastic. Ozan, the manager, was extremely helpful with arranging activities. Ürgüp is a quiet area compared to Göreme, which is much busier—perfect if you’re looking for something a bit off the beaten path."

"Hotel location is not good in sense of view but it is very practical as starting point for visiting Capadoccia. Parking is available, size good. Reception is efficient & flexible, superior room (2042) was good in terms of size, cleanless, but amenitiess are ruther basic. Towels, bedding are excellent. Breakfast was great untill 16th of Nov. when majority of guests left which affected breakfast veriety and spa funcionality. I eould specially point out chef during breakfast which gladly prepared excellent eggs for us the way we expected up to last day. Weak point is room house keeping which 3 days out of 9 forgott to clean our room ( sign for room cleaning is well made and visible but...). SPA personel is horendeus, terrible in every sence, far far bellow hotel standard ( up to point that 2 "girls" just being "pritty" explained that you can get 1 towel/per person/per day because they don't have towels and that is thrir policy, laughing at our face). First time in my 40+ year of travelling I was insulted this way, such arogance and attitude. Also last 3 days they swiched of finish sauna, stopped heating pool and pool was "rented" yo school kids lessonss so it was not possible to use it. Bit dissapointing."