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Beautiful historic hotel. An absolute pleasure to stay there

It is quirky and has an interesting history. Great food and lovely staff/owners

All round great property and very helpful attentive staff

This is a beautiful hotel next to the magnificent cathedral in the old town. We upgraded and had a lovely room looking at the cathedral lit up at night. The staff were delightful and more than helpful. Easy waking to nice plazas great shops and tapas bars are wonderful. Hard to find. Get directions if you want on site parking

Perfect stop-over en route to Bilbao. Easy to book, staff very communicative prior to arrival via website. Smooth and efficient check-in. Room clean , comfortable and facilities great. Good menu in restaurant for tasty evening meal. Buffet breakfast available at 7am, great choice of food before timely departure. Staff and all services excellent. Would definitely book again, and recommend to others.

Gorgeously decorated to suit the medieval building, very ample room with everything one needs for a pleasant stay. The breakfast was great! Fresh fruit, yoghurt, muesli, ham, cheese, nuts, cakes, toast and jam. The lady owner was very welcoming and helpful. Although Hotels.com advertises the Tower with air conditioning, the place does not have it, but despite the hot weather the room stayed sufficiently cool to enjoy the Tower and the surroundings. Highly recommended for its uniqueness.

Everything about this hotel was fantastic - exceptional service from all staff (especially the front desk), great location and very clean hotel. Surrounded by significant historical buildings. An enriching experience.

Very good location, quiet neighbourhood. Spacious and clean. We had a trouble with the freezer, but staff was very quick answering. No24hrs parking in the area, next one is at least 6 minutes from the property.

Beautiful location and room, very personal service

A lovely setting. The building elegant outside, functional inside. A lovely riverside setting, close to the historic centre. Staff very helpful. Room very comfortable, breakfast more than ample!

Victor was extremely helpful. Great location. Very clean and spacious room.

This was an amazing and unique experience, like nothing else we have stayed at and we have travelled a lot. You cannot go through life without experiencing a night here. A real big tick on your “bucket list” Lorena who looked after us was amazing and we wanted for nothing Lovely food and wine in the evening and delicious breakfast all served to your room. The ambience of this beautiful place was simply wonderful.

Exelente experiencia. Gracias

Superb hotel, ideally situated, outstanding breakfast buffet