"The staff have great customer service skill especially the Front desk staff. Keep up the good work! Kudos to everyone at Hotel Mercante. We had a great stay. Vigan is a lovey place with rich history."
"The staff have great customer service skill especially the Front desk staff. Keep up the good work! Kudos to everyone at Hotel Mercante. We had a great stay. Vigan is a lovey place with rich history."
"Staff are great, rooms are okay but pool and other amenities needs improvements. Breakfast buffet too was not great unlike before. Lesser choices and food quality is not good."
"Staff are great, rooms are okay but pool and other amenities needs improvements. Breakfast buffet too was not great unlike before. Lesser choices and food quality is not good."
"The place is beautiful and the customer service is fine. There's just a small dead cockroach in one room and another at the rest room. It could have been improved if it will be checked prior receiving guests so they could remove it plus we lack one towel during the stay which could have checked as well. Other than that, we enjoyed our stay. It is accessible to a lot of restaurants and other places to visit."
"The place is beautiful and the customer service is fine. There's just a small dead cockroach in one room and another at the rest room. It could have been improved if it will be checked prior receiving guests so they could remove it plus we lack one towel during the stay which could have checked as well. Other than that, we enjoyed our stay. It is accessible to a lot of restaurants and other places to visit."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Old Hotel but really clean and great staff and the location is out of this world if you want a relaxing quiet few days on the beach this is the place, just a heads up they don't have a card reader so take cash
Old Hotel but really clean and great staff and the location is out of this world if you want a relaxing quiet few days on the beach this is the place, just a heads up they don't have a card reader so take cash
Beautiful hotel in a beautiful location, the open air design of the hotel lets you get a feeling of being up amongst the Pine trees in the mountains of Baguio. Staff were great, we loved every minute of our stay. Little negative, as with the rest of the Philippines, Wifi not the best in the room.
Beautiful hotel in a beautiful location, the open air design of the hotel lets you get a feeling of being up amongst the Pine trees in the mountains of Baguio. Staff were great, we loved every minute of our stay. Little negative, as with the rest of the Philippines, Wifi not the best in the room.
Jon
Reviewed December 6, 2016Reviewed December 6, 2016
Good communication with the provider helped answer questions before arriving, plus were accommodating in checking in late and leaving early.
We stayed in a one bed apartment in bonbel and it easily accommodated a family of 2 adults and 3 children.
The apartment had secure parking, 24/7 security and a gym and sauna.
The apartment had everything needed for self catering, including rice cooker, pot's, pans, plate's, cutlery etc. Water was provided as well. Towels were provided along with spare...
Good communication with the provider helped answer questions before arriving, plus were accommodating in checking in late and leaving early.
We stayed in a one bed apartment in bonbel and it easily accommodated a family of 2 adults and 3 children.
The apartment had secure parking, 24/7 security and a gym and sauna.
The apartment had everything needed for self catering, including rice cooker, pot's, pans, plate's, cutlery etc. Water was provided as well. Towels were provided along with spare...
The property is all good and quiet (except the cooker is faulty). It is walkable distance to the market and parks, although it can get really busy with traffic. The room is clean, relaxing - there’s hot water in the shower but it doesn’t last long, it gets cold before you even finish showering. No lift to go up to your room nor down, so if you have lots of luggage it’s a struggle, especially if your room is on the top, and stuff won’t help to take your belongings upstairs so be prepared for...
The property is all good and quiet (except the cooker is faulty). It is walkable distance to the market and parks, although it can get really busy with traffic. The room is clean, relaxing - there’s hot water in the shower but it doesn’t last long, it gets cold before you even finish showering. No lift to go up to your room nor down, so if you have lots of luggage it’s a struggle, especially if your room is on the top, and stuff won’t help to take your belongings upstairs so be prepared for...