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Had a wonderful time. Everyone there was incredibly helpful with our all our concerns I.e. where to go, how to get there and dining options.

Comfortable throughout our stay, staff were very friendly and helpful. Couldn't ask for more, thank you.

Had a great couple of days here. The reception bar with games is a real USP. Laura and Simon were brilliant and really went above and beyond for us. Great local knowledge. Rooms are comfortable, clean and while basic, had all we needed. I liked the touch of a general waste and recycling bin in the room, not something I've seen often in hotels but would like to see more of.

Nice room, really clean. Near the end of the corridor so the room was pretty quiet. The air conditioning worked fine. All the staff we interacted with at check-in and subsequently were super polite and helpful.

Love the Location of this hotel, it’s right off platform 1 of the train station, super convenient. Room is spacious and clean. Bed is very comfortable. The only downside is that there’s no outlet near the bed which is inconvenient for charging the phone. Overall we had great time staying.

Well located in a glorious city. Exceptional service in all parts of the hotel. Good dining and breakfast options.

Great location. Excellent view from 14th floor. Can hear noise from Montreux Jazz Festival till 0230. Bathroom small and can be made more functional.

This is my second stay at this hotel and I will always stay here when I’m visiting Bern. It’s a lovely true 5 star property and the staff are always so welcoming. I would like to say a special thank you to Luca on reception for all his help yesterday and lovely conversation.

Very beautiful place and convenient and very clean