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I recently stayed at "Kappa no Yado Ryokan Sanjiro" in Zao during my trip to Sendai. Overall, it was a wonderful stay, and I highly recommend this inn! First off, our room was incredibly clean and tidy, which made for a really comfortable stay. Cleanliness really makes a difference when you're trying to unwind from travel, and they nailed it. Plus, I was pleasantly surprised that the TV in the room had Netflix and other streaming services! It was awesome to kick back and watch a movie at night, just like I would at home. But what truly stood out was the exceptionally warm hospitality from the staff. Every time we passed them in the hallway, they greeted us with a smile and struck up a friendly conversation. Those little touches really made the whole inn feel incredibly welcoming and cozy. Now, about the onsen. I've often found that hot springs don't always agree with my skin, but the one at Sanjiro was super gentle and left my skin feeling incredibly smooth. I could really feel the beautifying effects, and I was so happy with it. A Few Areas for Improvement There were a couple of things that I think could be improved. First, the temperature of the hotel's private bath. When I used it at night, it felt quite hot, almost too hot to really relax and soak in. It would be great if they could adjust the temperature a bit so more guests can enjoy it comfortably. Second, regarding the cleanliness of the onsen facilities. The changing rooms and areas leading up to the bath were

Great location, comfort room and quiet.

This was one of the most beautiful and peaceful places we have ever stayed. The lounge was filled with tasty treats and drinks in the afternoons and outside was a beautiful area with a foot bath. The hot springs were wonderful and the kaiseki dinners were amazing. The hotel staff members were very accommodating and gracious when dealing with a mixup about the reservation. We enjoyed the entertainment in the lobby at night. There is a convenient bus to and from Sendai station. You can purchase roundtrip tickets when you get off the bus, for a slightly discounted price. Our room was so spacious and comfortable that I miss being there already. Highly recommend and we will be back!

We had a terrific time here. The food was great, the onsen was great, and the staff were very kind to us.

big rooms, excellent CS, delicious food as well

Amazing location! Clean, loved the public bath,

We stayed here for two nights and had a comfortable and convenient experience. The hotel was clean, and the staff were kind and accommodating. Although we didn’t have the free breakfast, there were plenty of great options available that would suit a wide range of tastes. The staff had a good understanding of basic English, which made communication smooth. The location was excellent—just a short walk from the train station and close to a variety of food venues. The only downside was that the bed was quite firm and the pillows weren't the most comfortable. Other than that, it was a great base for exploring Fukushima and we’d happily stay again for a short trip.

Closest to train station on the downtown side. Prefect

excellent location with comfortable room. Very friendly service. parking was easy. wifi was fast. good choice, thank you for the excellent service.