Find the best Hato Mayor Hotels

"This hotel was good and clean. It had multiple pools but most importantly for me it was located on one of the best beaches I’ve ever been too and I been to many other beaches in the Caribbean and Mexico. The food was good although I wish they had more options on a daily basis. The key was to be there"

"Staff doesn’t seem happy to be serve anyone. Money seems to help if you tip heavily. Limited selection on buffet if you have to eat multiple meals. "

"This resort stands out as the premier budget-friendly option in the Cibao zone, particularly for families. While it offers high-end dining and exceptional staff service, the aging accommodations are a notable contrast to the high quality of the amenities. Key Highlights: Family & Kids: The resort excels with a dedicated kids' club featuring GPS safety trackers and a passionate staff. The water park and pool "bubble parties" are major highlights, though management should consider adding safety barriers on curved slides and a snack station near the gym area. Dining: Food quality is impressive for the price point. The buffet is well-organized, and the à la carte options—specifically the Greek and Rodizio restaurants—provide a high-end culinary experience. Amenities & Staff: The staff across all departments (drivers, servers, and entertainment) are supportive and professional. The beach at Portillo remains a top-tier feature for its calm, pristine waters. Areas for Improvement: The rooms are the primary drawback; they are functional (hot water and comfortable beds) but look dated and are prone to maintenance issues like AC leaks. Additionally, guests should be aware that on-site convenience stores carry high markups. Verdict: Highly recommended for families or groups seeking a cost-effective, high-service escape in Samaná, provided you prioritize amenities and location over modern room decor."

"Love the hotel, it had everything I was looking for my vacation. "

"We traveled with kids and had a good time, just keep in mind that there’s not a lot for kids besides the pool and beach not playgrounds etc. the food was good really and the staff were very friendly and helpful. The restaurants were great. "

"Room is ok, ac worked good. Bathroom had moldue.no hot water at night. Breakast was good enough."

"Great staff at restaurants. Hard to make reservations with app. Room service requests for towels etc took long. However food room service great. Also better entertainment is needed more cultural music or bands. "

"Everything was very clean and well maintained. All the staff were very friendly and helpful. Usually get bored in resorts after the 2nd day but not at this one! Best one I’ve been to"

"We were pleasantly surprised by our stay, it really exceeded our expectations! The food was consistently good, both at the buffets and the restaurants, and there was plenty of variety. The staff was the highlight here. The service was always friendly and attentive. Our favorite staff member was Patricia at the Tamarindo bar. She was incredibly attentive, funny, and made our stay amazing. We loved setting up on the beach every day, where there were always available seats. There’s something for everyone to do here, whether you want a quiet stay or a more lively atmosphere, this place is for you!"