"Property had a fun vibe and loved the downstairs cafe.
However we booked the 4 room dorm with private bathroom for 4 people and surprised it did not come with towels. Bed came with sheets and blanket but no towels. We had to rent towels £20. I also booked a double room with private bathroom and this included towels. I was told at the establishment when we checked in that all dorms are this way with towels not provided. If that’s the case then Expedia should mention this for the room when you book it. I went back and checked Expedia for the room and our confirmation and no where did it say towels not included. And talking to other families that booked a dorm room like us, they also had not known they would be charged for towels.
Not sure who is at fault, Expedia or the establishment. Either way should be clear when you book this type of room that towels are extra. Hoping someone sees this and updates the information."
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