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"We arrived pretty late in the evening and the hotel’s system had been down. The front desk lady was amazingly kind, and explained the situation. The system came back up about the time we had arrived so she was working through updating the rooms that she had manually had to do for hours. She was quick to help us and get us to our room with a warm smile and she upgraded us for a wait. She even had an extremely rude food delivery driver come in and yelled about not having elevators but she remained calm and collected. Give this woman a raise! The room was spacious and clean. The bed was comfy (but need different options for pillows - all of them were super fluffy and hard to sleep on if used to sleeping with something more in line with neck). Great one night stay and would stay here again. "

"Friendly check-in staff"

"Mostly as was very nice but they are limited to what they offer while our stay. But overall it was nice . "

"Hands down, Gerald (hotel manager) always went above and beyond, delivering world class service and engaging with guests. I typically stay at Marriott properties, and my decision for future stats, will lean towards HIE…esp this location. Also, Alice the breakfast ambassador is by far the most efficient, friendly, and attentive employee I have come across in that role. She knows her stuff, and makes us leaving taken care of and well nourished. It’s not just the food selection, but the attention to keep all items fully stocked, tables clean, and the experience she delivers consistently every time I interact with her. And thx to Brenda and Luis for their solid competence handling my reservations and level of service. "

"I stayed two nights for a surgical procedure I had at Emory. The hotel was very clean and comfortable. I loved the fact that there is actual flooring in the guest rooms instead of carpet. I wish there were more hotels that have this anti allergen design!"

"Good place to stay"

"Good Breakfast."

"Good stay. Perfect for the price "

"The stay has been amazing my apartment building caught on fire and Red Cross helped me to be here with no worries it’s been amazing"