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"Good location, close to train station, lot of restaurant, shopping hotel staff is very professional and friendly. Good to stay"

"Zao Onsen is a spectacular location for skiing & this hotel has it all… you can literally ski in & out of the hotel & see the ropeway, cable car station & slopes from your window. The buffet breakfast has everything you could want (both authentic Japanese & western options for those who want such). You can walk everywhere, slopes, cable car, ropeway, restaurants, cafes, skihire from the hotel. And at the end of the day.. you have access to an indoor & incredible outdoor natural onsen… where you can soak your tired muscles as snow falls lightly around you. It’s magical. Couldn’t recommend highly enough. "

"Clean room, very nice staff"

"The accommodation was pleasant. The staff were very helpful and the onsen was wonderful. The little extras made the stay even better, gift in the fridge, fresh water each day, free ice cream and yakult when using the onsen, the manga library and storing our bags post stay before we caught our train. Only thing to improve was the dark curtains that are dated to help brighten the place."

"Comfortable and great location. A few minutes to the ski resort. "

"Great hotel located right next to the station. Good breakfast! Thank you!"

"Did not including breakfast "

"Great location, parking was easy, staff were very friendly "

"Everything was great "